Honest-1 Auto Care Middlesex
About us
We are a female and family friendly auto repair service center (Yes there is such a thing). We Feature a mature clean neat staff that is comprised of family men. We respect our customers and pride ourselves on treating them and their cars just like our own wives or mom's. Our dealership like waiting area is appointed with leather club chairs, Internet cafe, kids play area with play station video game, gourmet coffee, complimentary bottled water and a super modern extra clean bathroom with baby changing station. Our shop is also ultramodern with all of the latest and greatest equipment to handle today's technological vehicles. Award winning. Cost is determined by the job.
Business highlights
18 years of experience
Services we offer
Auto AC & Heat Repair, Auto Battery Replacement, Auto Repair, Brake Repair, Check Engine Light, Clutch Repair, Engine Repair, Free Towing, Fuel System Service, Oil Change, Timing Belt Replacement, Tune Up Service, Wheel Alignment
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.913 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-13 of 13 reviews
Harshadray P.
Jan 2019
it goes well
Stanley P.
Jan 2017
It went great. The guys at this shop are honest and professional which is why I refer my friends and family to them. They were able to diagnose and remedy the issue the same day.
Harshadray P.
Nov 2016
Very well.
David M.
Mar 2016
unknown
Rose T.
Oct 2015
I was actually doing a much bigger job and they deducted the $60 from the final cost. They were doing the straps but when they were changing everything, they had received the wrong part so the part that they were supposed to put there, I don't know what it is called, the whole part, they were going to change all of it but one part, they had received the wrong one . They had taken everything apart, they put it back, it didn't fit so then they had to put the old thing back and it took the whole day basically. From I think it was 9 o'clock in the morning and I was there until maybe 5 in the afternoon, so I wasn't very happy that day actually. They didn't get the right part. Now I was supposed to have everything done, I paid for the whole job and there is one part that is the old part in it that was not supposed to be there. It might break so then I have to redo the whole thing and I might have to pay for the work hours again which is quite a lot. Since they got the wrong part then I think that they are not very professional. They are friendly and courteous. I think their price was fair. They were good. It took me the whole day.
Response from Honest-1 Auto Care Middlesex
"As many people know, Auto repair is not an exact science and things don't always go as planned. When a job is anticipated to be more than half of the day as this one was, we request that you drop off the vehicle. Unfortunately this customer comes from a fairly decent distance away and insisted on waiting. In an effort to be as accommodating as possible, we pre ordered the parts needed and we were prepared to work as quickly as we can to limit the wait time. When removing the parts from the vehicle, and matching them up before installation, we noticed some of the parts were incorrect. Naturally we scrambled and went and acquired what we needed to complete the job and it did delay us an hour or so. We did keep the customer informed and did complete the job in one visit. Apparently the customer had no sympathy in this case for something that was out of our control. If you are reading this, and can muddle through the unclear message left by the customer, I hope you discount this review and pay attention to the others. They are a more accurate description of the experience I expect me & my staff to provide."
Stanley P.
Jun 2015
I had a little pulsation from the brake pedal under certain braking conditions so I brought my 2011 Honda Pilot in to get checked. Mark and his team were very prompt and professional. I was expecting to hear that I would need all 4 rotors and pads replaced but was pleasantly surprised to hear that my rear brakes looked new and that they could safely resurface the rotors and replace the pads in the front. In addition to my positive experience, I live about 2.5 miles from this shop and Mark was kind enough to drop me off at home while I waited to hear the diagnosis of my brakes.
So far Honest-1 Auto Care has my blessing and I would recommend them to my friends and family.
I will definitely be bringing in my vehicle for any future issues.
So far Honest-1 Auto Care has my blessing and I would recommend them to my friends and family.
I will definitely be bringing in my vehicle for any future issues.
Mark W.
May 2015
A/C in my SUV stopped working. Looked on Angie's list for a good car repair shop. Found Honest-1 and glad I did. Made a "wait for" appointment for a few days out. Took it in and they got right to it -- diagnosed the problem, kept me advised of progress and possible outcomes, then showed me exactly what was wrong and gave me a full estimate for the repair. I couldn't have been more satisfied.
Terry W.
Oct 2014
unknown
Kenneth S.
Jul 2014
unknown
Nektaria K.
Jul 2014
That went fine with them, they're efficient, they got things done when they said and for what they asked, that was for oil change.
Brian W.
Sep 2013
I have been going to Honest 1 Auto Care since I moved to the area. I have recommended them to friends in as well. Mark, Tony and the rest of the staff are very friendly and professional. I usually call ahead to make an appointment, but this particular time I forgotto and took my chances showing up at opening on Saturday morning. They took care of my oil change and I think I was there just a little more than 30 minutes. I tend to wait for my vehicle rather than drop it off and was fortunate that everyone else that day was a drop-off.
Response from Honest-1 Auto Care Middlesex
"Thanks for the kind words [member name removed]. As always it is a pleasure to serve you :)!"
Tom B.
Feb 2013
Got a fast appointment. Was able to drop the car off early. Picked it up sooner than expected. Great job and great price!
Response from Honest-1 Auto Care Middlesex
"Thanks [member name removed]. We have cars too and know what it is like when they are out of commission. Glad we can be accommodating."
Cynthia E.
Feb 2013
They are great in service. Overall they the car service shop I have used.
Response from Honest-1 Auto Care Middlesex
"As always [member name removed], it is our pleasure to help in any way shape or form!"
Licensing
State Contractor License Requirements
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FAQ
Honest-1 Auto Care Middlesex is currently rated 4.9 overall out of 5.
Honest-1 Auto Care Middlesex accepts the following forms of payment: CreditCard
Yes, Honest-1 Auto Care Middlesex offers free project estimates.
No, Honest-1 Auto Care Middlesex does not offer eco-friendly accreditations.
No, Honest-1 Auto Care Middlesex does not offer a senior discount.
No, Honest-1 Auto Care Middlesex does not offer emergency services.
No, Honest-1 Auto Care Middlesex does not offer warranties.