Top Notch Climate Control LLC

They are weak in trouble shooting and providing clear recommendations due to which we incurred significant costs. It’s sad to give your business to a company wherein you spend $2000 on a repair only to be told 72 hours later you need to replace the entire furnace. No appreciation for customer loyalty or that during COVID some refund should have been provided. Instead they did not take any ownership for it. Furnace was only 13 yrs old and they did the maintainence on it for 10 of those years. We lost our heating one say and they suggested the furnace required a new inducer and mother board for $2000. We went with that repair only to find out 72 hours later our heating stopped again abs this time it was found our heat exchanger was leaking water. Anyway nothing good comes out of taking undue advantage of people. The lesson here is try to find a company that has expertise in your brand of furnace. We later researched and found out our furnace was known to have heat exchanger issues. This company only has knowledge on the brand of furnace they install. Everything is else you as the customer do at risk as they will not take any accountability of their repairs don’t work. I have never come across a company like this one.

Had my 3 HVAC systems serviced and added a wifi thermostat.. As always Stan does a great job and is thorough. Everyone at Top Notch is a pleasure to deal with.

They are wonderful. Very professional and reliable. We would highly recommend them.

It was really a good experience. They clean right up behind themselves. They put things over their shoes when they come, like in the hospital.

We've used them for a long time. We had a lot of work done a few years ago so we've had quite a lit of experience with them. They are very responsive they get back to you really quickly. They are very very professional, very pleasant to deal with.

Called for an appt without any issues- They called to confirm the day before. Stan stopped by for an estimate and was able to do it on the spot. He was great. Clean, professional and knowledgeable. Outstanding work. Highly recommend!

They were great. Polite, honest, even when giving us the bad news about the furnace in a home we had just purchased. They let us k ow they were gonna be stuck in traffic which was great. Offered a fair price ans a number of options to choose from. Worked quickly and cleanly. No complaints.

I would use them again and I have referred them. 

Called Top Notch Climate Control for a second opinion/estimate on replacing our central air conditioning system. EXCELLENT experience from speaking to Alyssa in the office to Stan coming over (free of charge) and offering a much different assessment of the health of my A/C system. Turns out the previous company that had serviced the unit a few weeks ago did not do a proper job and gave an incorrect diagnosis of our issue. We had paid them $330 to service the unit and add refrigerant and was told the whole system needed to be replaced. Stan took a look and concluded that overall the system was fine, but the coil wasn't cleaned and the drain pan was clogged (which caused a water leak to come through the second floor ceiling). Stan is a TRUE PROFESSIONAL and I will ABSOLUTELY RECCOMEND him to others and use Top Notch Climate Control for future A/C or heating needs.

The workers were fine. It was just bad timing, I called and it was the beginning of the summer heat and they were booked up. So, they couldn't respond as soon as I would have liked it. But it wasn't in their control.

Contacted this and 02 other Contractors.  This Contractor responded immediately; estimated accurately; forecast time to complete precisely; answered all subsequent concerns and questions within hours of email request; arrived exactly on time; performed all work with total job cleanup and exemplary neatness; finished within one day (04 system installation in old house); documented all permit et al findings and overall outstanding performance in project.  Head and shoulders above the other respondents.

Outstanding experience. Excellent communication and outstanding work. Absolutely using them in the future.

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Very responsive. Called in the morning, Stan was at the house at 12 noon. Was immediately diagnosing the issue, provided clear explanation of the issue (condensing drain water backed up into unit) and got the unit working. Was also kind enough to look at some other issues in the basement with humidifier and unit in basement and provided advice.
In the afternoon the unit in the attic stopped working again, and after calling Top Notch again they immediately sent another person to assess the issue at no additional cost. Seems there was some more water in the unit, which after getting cleared was operational again. No issues since.
Would highly recommend.

unknown

They returned my call right away and sent someone to my house within 30 minutes. He was very nice and diagnosed the problems very quickly and also gave me some great advice and suggestions. Highly recommend! Very fair price.

unknown

He was courteous and quick. When he showed up for the scheduled repair he found a frozen pipe that needed to thaw, so he turned off the ac and came back early the next day to assess the situation. It turned out to just need she refrigerant and we are no longer sweating all day.

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Stan came by the next day at the time scheduled.  I told him the above story and he went about trying to repair the condenser.  He filled up the unit and spent the next 45 minutes using a detector to try and find any leak.  He couldn't find any but he said the unit should be fine.  We went from an $11,000 dollar bill to under 400 dollars in 24h.  Thanks Stan!

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The leaky pipe was resolved in the attic and the noise was identified near the water heater.  Thanks!!

I bought a ' great deal' on Angie list. Top notch climate have quick response in communication. Staff are friendly. They come on time. Very good experience