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ALOHA POOL & SPA SVC LLC logo

ALOHA POOL & SPA SVC LLC

Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Hot Tub or Spa - Repair or Service,

About us

Tim and Roberta Sherlock started Aloha Pool & Spa Service in 2003. After more than 20 years in the industry, Tim felt there was a need for a Pool and Spa store with the focus on customer service. "Our business model is based on delivering a quality product and outstanding service for a fair price, which we achieve through honesty, integrity and hard work." Like many other extremely successful enterprises, Aloha Pool & Spa Service started as a home-based business with two employees and one truck. Over the past eight years, Aloha Pool & Spa Service has grown into a very successful company with a 2,000 square foot store in the heart of Medford, NJ; a fleet of nine trucks; 15 employees and over 1,600 clients.

Business highlights

22 years of experience

Services we offer

Aloha Pool & Spa Service is an authorized dealer for Hayward, GLI Pool Liners, Pentair, Pentair and Dolphin pool cleaners. Some of our specialties include liner replacements, Polaris, Rheem, and 100% chemical free surface cleaning., and Pacific pool liners -- just to mention a few. We are also a service center for Hayward, closings and weekly service. We offer the latest advances for “going green” with energy efficient and solar powered equipment, major renovations, openings, safety covers

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.518 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
6%
2
0%
1
6%
Showing 1-18 of 18 reviews
Sam G.
Aug 2017
5.0
Yes, I recommend this pro
$250
There was a backup for them to get out to me, as expected in early pool season. When they did get there, they took care of the problems in a timely manner. They were there when they said would be there. Everything was explained as the job progressed and made sense.

Alanna G.
Jul 2017
5.0
Yes, I recommend this pro
$3,300
Prompt opening, explained how to operate our pool (new home purchased over the winter).

Yevgeniy K.
Jun 2017
5.0
Yes, I recommend this pro
$300
Excellent service and advice.

Oliver R.
Oct 2016
5.0
Yes, I recommend this pro
$300
I've tried 4 different companies in 6 years. By far the best closing I've had. Chris and John took their time to do it right. Answered all questions, were polite and professional. Everything looks great and clean up was right in point. I'll schedule my opening with them to see if this awesome service continues. If it does, I can stop looking for a company that cares to do it the right way .

Kamilla D.
May 2016
5.0
Yes, I recommend this pro
$600
unknown

Eliza S.
Sep 2015
5.0
Yes, I recommend this pro
$3,000

1655.88 for Summer Maintenance (16 bi-wk) .  Timely. No issues.

Using them again to blow out my lines for closing





Laura J.
Sep 2015
5.0
Yes, I recommend this pro
Aloha pools is like none-other.  They are interested in saving you money and keeping your pool up and running.  They were happy to teach me how to fix things myself to save me the service call if they thought it was a simple enough DIY project.  They have saved me a significant amount of money in service calls by helping me to perform DIY fixes and for diagnosing via conversation.  I am so pleased with this company that I recommend them to anyone I know.  So professional and really looking for providing the best customer service possible.

Sheila K.
Aug 2015
1.0
$2,000
They installed the liner in late June, it appeared fine, were paid in full, a week later in the evening we put our pool light on for the1st time and were shocked to see large footprints leaving deep crevices in the liner, not just a few but maybe 15. We called the company and told them the footprints could only be seen at night when the pool was lite, they responded that the don't work at night and flatly refused t
Response from ALOHA POOL & SPA SVC LLC
"Aloha Pools installed a liner for this lady back in April 2009. At the time of install when we took out the existing liner we patched as much of the existing bottom(v-lite which was installed when the pool was installed NOT by ALOHA POOLS) as possible with 1 bag of mix as per contract that she signed. After the 1 bag the homeowner has the option to pay for more if needed and this customer refused. The only time that anything is visible is at night when she turns on the light in the pool. When she asked me to come out to look at the liner she wanted to make a appointment for 9pm at night. We all ready knew she needed other things patched because we brought it to her attention and she refused the extra work as she didn't want to pay for the extra work. This person tried to reverse the charge on her cc and lost she then contacted the BBB and had this job investigated and when we turned over all the paperwork and the facts she lost that also. After 6+ years this lady continues to bad mouth our company and ruin our good reputation. Please refer to the other reviews not one from something is just holding a grudge for over 6 years. If our company did make a mistake or not do the job properly we would of had NO problem correcting the issue. Tim Sherlock Owner Aloha Pools"

James C.
Mar 2015
5.0
Yes, I recommend this pro
$2,400
The Aloha team is great!  We will be using them again for the 2015 pool season.  Highly recommend.

Li L.
Mar 2015
5.0
Yes, I recommend this pro
$270
It went smoothly. I was off to work and found that service was done when I returned. Everything looks fine. 

Gerald S.
Feb 2015
5.0
Yes, I recommend this pro
$225
unknown

John W.
Jan 2015
5.0
Yes, I recommend this pro
$250
unknown

Mary C.
Jun 2014
3.0
$300
unknown

Donald C.
Jun 2014
4.0
Yes, I recommend this pro
$265
I've used them for 10 years with no problems

Dennis G.
Apr 2013
5.0
Yes, I recommend this pro
$1,925
Used Aloha Pool svc the first year I purchased my house. The next year I went with DelVal Pool Svc.  That was a mistake.  I went back with Aloha Pool, they are professional, responsible and provide quality service, from opening, during the weekly service and closing of the pool.  They responded promptly to svc calls and have provide what I have thought was professional guidances on my pool maintenance.

Julia M.
Jun 2012
4.0
Yes, I recommend this pro
We have had a very good experience with them.

Joan B.
Apr 2012
4.0
Yes, I recommend this pro
$350
They are reliable and a nice company to deal with.

Rich S.
Mar 2012
5.0
Yes, I recommend this pro
$260
I give them an A for everything and I will use them again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ALOHA POOL & SPA SVC LLC is currently rated 4.5 overall out of 5.

ALOHA POOL & SPA SVC LLC accepts the following forms of payment: CreditCard

Yes, ALOHA POOL & SPA SVC LLC offers free project estimates.

No, ALOHA POOL & SPA SVC LLC does not offer eco-friendly accreditations.

No, ALOHA POOL & SPA SVC LLC does not offer a senior discount.

No, ALOHA POOL & SPA SVC LLC does not offer emergency services.

No, ALOHA POOL & SPA SVC LLC does not offer warranties.