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Richard Hammond Services LLC
Founded 1994 • With Angi since March 2017
Business Details
Phone Number
Address
17 Hamilton Rd
Marlton, NJ 08053
Description
Richard Hammond Services can handle all of your roofing needs, large or small. On each job, we strive for excellence and 100% customer satisfaction. Please call us today and let us be your one stop shop for all of your roofing or home improvement needs, residential and commercial. Call (609) 923-2527 to speak to a live, local representative
Verified Reviews
A few reviews for this pro...
Raili Y.
05/01/2020
Rich and team are fantastic; professional, efficient, and friendly. As a business owner, Rich is informative, responsive to calls, prompt on arrival, and speaks to your questions or concerns. His team had replaced my neighbors roof a few months ago and the owner was very happy. I was searching for roofing contractors, so I inquired about the install after less successful referrals. Job in Question: back-half of roof is dormer-style with a near-flat pitch that was starting to cause water problems during heavy rain. Rich was quick to assess the issue, explained where (and why) the roof was failing, and existing materials that were problematic. He suggested the best available option and understood that I wanted to phase-out other areas of roof-work. He informed me of the measures his crew takes to ensure successful product application and durability. The job was performed like a well-oiled machined and the cost was very reasonable. The whole process was organized and well-timed; the property was prepared for demo and left with a spotless clean-up. Rich was on site during set-up and follow-up of the installation. The replaced roof area is not visible from the ground, so he sent a series of photos taken by his team to show phases of work performed through completion. Solid warranty, outcome exceeded expectations. The company has numerous positive reviews, which indicates that they're also consistent. It goes without saying that I would highly recommend his services, and will definitely hire him again!
Description of Work
Roof Replacement
Category
roofing
Bob L.
01/18/2020
Called on a Friday afternoon because we had a leak around our dryer vent and he came out on Saturday morning to take care of it. Also had a section of our vinyl siding that had come loose in the wind. Not only did he take care of both, he sealed up the other vents, too as a preventive measure. The cost was more than reasonable and I would highly recommend him for any roofing/siding job. Not that I would look forward to another problem but I wouldn't hesitate to call him again if it happens.
Description of Work
Leak around roof vent and loose siding
Category
roofing, siding
Larry F.
08/20/2019
I cannot say enough about Richard and his service. I initially called with some urgency and he came out immediately with his son to do a temporary repair. Thereafter, Richard sent his crew out promptly and early and completed work for a permanent repair. He also followed up to make sure work was satisfactory. I would highly recommend.
Description of Work
Roof dormer flashing repair
Category
roofing
Service Provider Response
Thank you, [Member Name Removed]!Bhupendra S.
04/09/2019
Very Professional person. Arrived on time. Left me with the reasonable estimate. He also did 2 free work on the roof in this first visit. This has built a good level of confidence in me. I have decided to hire him & will recommend him to my friends & relatives.
Description of Work
Roof Leak at step flashing in the Family room.
Category
roofing
EDWARD D.
02/10/2019
Sal I.
01/22/2019
Rich and his experienced professional installers were great. Rich always acknowledged my concerns and expectations. The new roof was installed in one day and clean up was impeccable. Rich and crew protected all of my landscaping and even placed my patio furniture and platers out of work area and put everything back in place when the cleanup was finished. The roof looks great. Rich made the whole process from estimate through install perfect!
Description of Work
New roof replaced, with removal of existing roof.
Category
roofing
Service Provider Response
Thank you [Member Name Removed]Carla E.
12/07/2018
Richard discovered that the leak was not connected to our roof, but was a loosened pex line. He made a temporary fix to the leak and suggested a plumber. He also caulked some vents on our roof at no charge. We are extremely happy with the service we got.
Description of Work
We had a leak that we assumed was from vents on our roof..
Category
roofing
Service Provider Response
Glad i could help.Chengli H.
10/05/2018
As you may already know when calling for a repairman/handyman, roofers, plumbers, most don't show up on time or come days/weeks later. Our neighbor highly recommended him after Richard fixed his roof. When my attic fan leaked and roof needs to be patched, I gave him a call. Richard came on time and his work is clean and neat. He is extremely professional and a very friendly person. He knows what he's doing and even took the time to explain how he fixed it afterwards. I will continue to use him as my roofer and among other things. We highly recommend him. His work is superb!
Description of Work
Roof (Attic Fan repair)
Category
roofing
JANET G.
09/17/2018
Jaclyn F.
06/29/2018
We first contacted Richard Hammond Roofing when we noticed a leak in our roof. Richard came out within a few hours and diagnosed the problem. His team was out to our house that weekend to seal the ridge vent and patch an area of our roof. We contacted Richard two years later to replace the entire roof. Within two weeks of receiving our quote Richard and his team replaced our roof in one day. Richard was professional and responsive. The roof looks amazing and the clean up was spotless. We highly recommend!
Description of Work
Roof Work & Replacement
Category
roofing
Service Provider Response
Thank you. Mrs [Member Name Removed]David P.
06/25/2018
Called them, and scheduled up a time to come out for a quote for a Friday. No showed. Called on Tuesday of the next week, and they apologized for not showing up. Told me they would be out on Wednesday. Came to the house on Thursday unannounced, but luckily my wife was home. Told us he'd give us a quote on Friday. Called again the next Tuesday for the quote. Returned my call on Thursday. Again apologized, and gave me quoted number of $400 for cleaning & moss treatment. I told him to go ahead and schedule it up. He said he would be out the following week. No showed the whole week. Called back, and left a voicemail, and never returned my call. After following up 4 times with him not doing what he said he was going to do, I gave up. It kinda stinks being ghosted by a contractor. Especially when you are legitimately just calling them back when they don't show up when they say they will. Really, can't someone have the decency to call back if they're not interested in doing the work? I wouldn't recommend, and would avoid using them.
Description of Work
Roof Cleaning/Moss Removal
Category
roofing
Service Provider Response
Customer satisfaction has always been the number one goal of this second-generation company. We believe that word of mouth is the best source of advertisement and we strive to maintain our reputation. Due to inclement weather not only on the day of the original appointment but the weeks to follow as well, scheduled work and/or appointments for estimates had to be rescheduled. We always do our best to reach out to customers as soon as possible regarding changes to our schedules. However, with three nor'easters hitting the area back to back by the middle of the month of March we were working overtime to secure customers who were sustaining damage. As this particular appointment was for a cleaning and not related to a leaking roof or another factor which would result in property damage it was considered to not be of an emergent nature at the time. However, in an attempt to avoid any further delay and to get the customer the requested quote, we did arrive at the property unscheduled. Our intention was to give a [Member Name Removed] as well as possible dates that the work could be performed if interested. This is a family owned and operated business facing not only inclement weather, but we were also hit with a devastating family emergency at the time the work was scheduled for. This is not typical practice for our business, and it is reflected in our 2017 Angie's List Supreme Service Award as well as our A-rating with the Better Business Bureau over the years. We apologize for any inconvenience to the homeowner and will make every effort to improve our communication skills.William G.
04/17/2018
It was a rainy Sunday morning in the middle of March when I discovered that our roof was leaking. I looked in Angie’s List and based on the current ratings, I gave Richard Hammond the roofer a call. He was on another job, but said he would be over in two hours. And he was. He put a temporary patch on our roof, working in the rain and, since our roof was about 30 years old, we knew we needed a new one. Richard gave us an estimate which was very reasonable. And he even deducted the cost of the temporary repair from the cost of the new roof. By the way, the temporary repair he made stopped the leak. Needless to say, we hired him to replace the roof and scheduled a dry day to have it replaced. Richard and his crew arrived on time and finished the roof in one day. They tore off the old shingles, spreading tarps all around to protect our plants and other items (e.g. air conditioners). Their work was excellent and the clean-up afterwards was spotless. Not only was their work exceptional, but Richard is very personable. I recommend him highly.
Description of Work
Roof replacement.
Category
roofing
Lorraine S.
04/10/2018
Theresa M.
04/06/2018
I called him early in the morning and left a message for him to call me back. He returned my call several minutes later and we arranged for him to come and look at the roof. He arrived promptly and was very courteous and professional. He assessed the damage and quickly performed the repair. He also thoroughly answered all of my questions about my options moving forward. We will definitely be using him for further repairs. I highly recommend!
Description of Work
We incurred wind damage to our roof and called Richard Hammond Services for an emergency repair.
Category
roofing
Service Provider Response
Thank you.jay G.
02/17/2018
William G.
02/11/2018
I noticed a roof leak on a Sunday morning. I called Richard and he said he would be there in about an hour (he had an emergency job to perform first and it was a rainy Sunday, mind you). An hour later, he was at my house and fixed the leak (working on the roof in the rain). He was very friendly and professional and his price was reasonable. I am very satisfied. I will definitely hire him again. I couldn't ask for a better experience.
Description of Work
Had a roof leak fixed.
Category
roofing
Service Provider Response
Thank you. BILLparrish B.
11/02/2017
EXCELLENT PROFESSIONAL WORK & SERVICE I am beyond pleased with the Professionalism, Timing, Service, and Work provided by Rich and his team of worker's who removed the old roof's and skylight window's and installed four (4) new sheets of plywood, new roof's on house and shed and replaced skylight window's. From the start the lady was nice who took my call, Rich returned my call in minutes, arrived 15 minutes before window time for estimate. Very courteous and what I liked most was he wanted to give me a very reasonable estimate to repair the 2 leaks rather then talk me into a new roof even though my plans was for a new roof unknown to him. He stayed in contact with me via phone or text to keep me updated on the delivery of the dumpster, and materials. I have a large roof and this was the schedule. Tuesday dumpster arrives. Wednesday Morning Materials, Rich and worker's arrive and by 4pm all work complete including a proper cleanup. Thursday morning dumpster picked up. THAT'S CALLED A JOB WELL DONE. He is worth every 5 star rating you see and his pricing is reasonable. HIGHLY RECOMMENDED.
Description of Work
New roof on house and shed. Replace skylights on home.
Category
roofing, skylights
Service Provider Response
Thank youKelly K.
10/18/2017
Rich has graciously accommodated my request to do the roof on a Saturday. The project was scheduled to start at 8:00 AM, Rich showed up himself around 7:20 AM to get the trash bin ready for his project team. The rest of the crew showed up promptly at 8:00 AM and started working right away. Throughout the day, Rich and his team have texted me pictures to inform me on the progress. At the end of the project, the team did a thorough cleanup of my property. Rich is also the only contractor I spoke to who did not require any down payment before starting a project. I found his team having a high comfort level working with twin and row homes in particular due to their heritage working in Philly.
Description of Work
Replace roof for half a twin
Category
roofing
Service Provider Response
Thank you. KELLYNorman P.
09/02/2017
I called Richard Hammond Services because of his excellent A rating and that he was close to where I live. We initially talked on a Monday morning, met that afternoon and the work was completed the very next day. I was treated in a professional manner and all work was done in a satisfactory manner. I highly recommend and would hire again.
Description of Work
A leaky roof repaired.
Category
roofing
Service Provider Response
Thank youDavid M.
06/28/2017
We have had 7-8 major thunderstorms and our attic is bone dry. Great job!
Description of Work
I had a leak in my roof from a former owner leaving a satellite dish on the roof. It was pretty bad. I had tried caulking it myself to no success. Rich suggested we remove the dish and replace with roofing.
Category
roofing
Service Provider Response
Thanks [Member Name Removed]El K.
05/25/2017
Mr. Hammond dropped everything and came right away (the rain was predicted for the next 2 days). Not only he responded right away, but he identified the problem correctly! he was even kind enough to provide me with information how to resolve the problem (though it didn't involve roofing). I wish there were more professionals like him! thank you, Richard.
Description of Work
I thought my roof was leaking.
Category
roofing
Service Provider Response
Thank YouStephen M.
04/24/2017
He stopped by on Friday and then had the issue fixed Sunday morning. It went extremely well, he was very responsive with communication, explained exactly what the issue was and went beyond in making sure everything was done right the first time. I have already recommended him to friends and would use him again. He even checked out my roof and told me that it's in great shape. He treated me like a neighbor, easy to talk to, and got the job done right the first time.
Description of Work
I had a what I thought was a roof issue. I called Richie after a neighbor gave me his contact info. He saw that the roof was fine but that a gable vent was the issue.
Category
roofing
Service Provider Response
thank youDebbie F.
04/06/2017
I texted him a picture of what was wrong, he agreed and said he was leaving his house now. 15 Minutes later he was at my house and within an hour of contacting him the work was completed. The work was done well and I would highly recommend him!
Description of Work
Reattached some siding that had been blown off from a storm
Category
roofing, siding
Service Provider Response
thanks [Member Name Removed]Ryan W.
03/29/2017
Estimate was quick and the most reasonable. The crew was friendly and considerate of our time.
Description of Work
Purchased my home a year ago and Richard was so helpful with our new shingle roof from picking out the color to submitting the paperwork for the dumpster permits.
Category
roofing
Service Provider Response
IT WAS A PLEASURE TO WORK FOR YOU GUYS. THANKS FOR THE REVIEW, TAKE CARE OF THEM BEAUTIFUL KIDS. RHKAREN S.
06/13/2014
My experience with them was very good. The price was fair. They were very customer oriented and they did an exceptional job on the roof. It was expensive, but they did top notch work.
Description of Work
The roofing company was Richard Hammond Roofing And Siding. They put a full new roof on an addition. They also redid our gutters.
Category
gutter repair, roofing
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Business Highlights
Family Owned & Operated
Emergency Services Offered
Eco FriendlyService Categories
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
Services Offered
Roofing, residential & commercial / A-rating with the Better Business Bureau
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Richard Hammond Services LLC
How is Richard Hammond Services LLC overall rated?
Richard Hammond Services LLC is currently rated 5 overall out of 5.
What days are Richard Hammond Services LLC open?
Richard Hammond Services LLC is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
What payment options does Richard Hammond Services LLC provide
Richard Hammond Services LLC accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing
Does Richard Hammond Services LLC offer free estimates?
Yes, Richard Hammond Services LLC offers free project estimates.
Does Richard Hammond Services LLC offer eco-friendly accreditations?
No, Richard Hammond Services LLC does not offer eco-friendly accreditations.
Does Richard Hammond Services LLC offer a senior discount?
Yes, Richard Hammond Services LLC offers a 5% senior discount.
Does Richard Hammond Services LLC offer emergency services?
Yes, Richard Hammond Services LLC offers emergency services.
Are warranties offered by Richard Hammond Services LLC?
Yes, Richard Hammond Services LLC offers warranties.
What services does Richard Hammond Services LLC offer?
Richard Hammond Services LLC offers the following services: Roofing, residential & commercial / A-rating with the Better Business Bureau