ERIC'S HANDYMAN SERVICE

"I do not understand why you are upset and writing these things. We have come back to ur home that u called us back for touch ups. We always guarantee our work. You really overreacted this last time when i called u back to change the appt from 9 , to between 11 and 12 instead. Because we were a little behind from all the rain and ice they were forecasting that everyone was scrambling to avoid in that coming Monday last week. I cannot control the weather and I ALWAYS return calls including yours. Even if we cant keep an appointment i always call. Do not leave anyone hanging . Never have. When u first called in December it was the wk before christmas.You were fine on the phone waiting 2 wks til aftr NewYears. It was very nice of u and i thanked you for ur patience. U could have just called me if you were upset over the time change. Not go right online and putting a terrible review and attack someones character by calling them names. I am honest, run a successful business, stand by my work and always show for appointments. Never late, and gave u a super price for what we faced .Those are all worthy A ratings. As far as ur ceiling, you called us out to scrape popcorn that was many years old and in falling down horrific condition and to repaint the ceiling. After we scraped all the popcorn off we saw a lot of your ceiling had previous damage which is why they sprayed the popcorn over it to cover the damage. It was very common in the 70’s and 80’s. We showed u this and explained clearly it would take more time , effort and lots of spakle amd u agreed and we moved forward. I dont appreciate u calling me a liar and saying we didnt prime. We absolutely primed. We had to. There was bare sheetrock with some seams that were never even taped. We taped those and spakled many others. It was overwhelming. We primed the first coat which seals. Then we put all those fans on to dry it so we could paint the next coat on the same day. You were right there the whole time and watched us tidy up and fold tarps while we waited for the first coat to dry. I would have come back and chased ur settling ceiling spots again and again until u were happy. He said to u that if it kept happening we’d like to spot prime the bad areas with an oil base kils and just recoat the whole ceiling with the regular paint. Its simple to do that and werent going to charge u but you said u did not want to go thru all that again with emptying the rooms and furniture again. Im sorry ur not happy with ur ceiling. We are not the problem, we are the solution. We keep coming back to make it better and never gave up on you. Some jobs are a work in progress and take more effort. We never said no to u and would go back still to help you to make our job look better, and as always clean up after ourselves. Thank you"