PHIL MASUCCI PLUMBING HEATING AIR CONDITION

It went fine, he was done in 40 minutes and everything works just as it should. However, his pricing was absurd. He charged us $495 for 40 minutes of labor to replace a kitchen faucet. I feel so ripped off!

We are at the final steps of moving and selling our home; Without prior knowledge the town of South Orange (newly) requires a sump pump inspection by a liscenced plumber prior to closing on your home; needless to say this was an EMERGENCY and Phil Mascucci and team were amazing. I called last minute in a panic since our closing date was in jeopardy; they responded immediately and even sent out the owner once we realized that a SEAL was needed, as well, for the town paperwork. Without their fast response and help, we would not be closing on our home this week.
THANK YOU!!

unknown

great visit. 2 workers came and did the work quickly and cleanly. no complaints at all

We purchased a house with a leaking waste line that was corroding. We learned it was leaking due to an imperfect pitch (due to the house shifting over the years). We hired Phil's team to replace the line. They were punctual and in and out in one day.
That being said, I was very surprised to see what a mess they left. In the process of replacing the pipe, what had previously been leaking found it's way to the floor in the multiple rooms that the pipe spanned. While the plumber did take the old pipe with him, he left decades of filth (that was previously in the pipe) on my floor.
We were very disgusted. It should be noted that I did not call them to complain. Didn't feel like taking work off to have them over to clean.
The quality lower rating comes from what happened later... A few months later we decided to gut and renovate our basement. In the process of renovating, we decided that pipe was redundant and moved the washer/dryer to a different part of the basement. Upon inspection, the contractor informed me that the pipe work was not done to code and again had pitch issues. Ultimately I pretty much paid someone to make a mess on my floor and then paid someone else to fix later (at a better price).
I'm not in the mood to pay someone thousands of dollars and clean up their mess. Going forward I will use a different plumbing company.

worked quickly, did have to return a second time for the humidifier.

Phil has always been very responsive. We have planned jobs with him and we have called him in emergency situations and always get treated with the same respect and urgency. We would highly recommend him.

Phil comes out when he's called, gives estimates quickly, and sends his crew out quickly to do the work. It's never more than a day for him and his guys to get the job done. They always work fast and I've never had a problem with the quality of the work.