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General Moving Carriers
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
General Moving Carriers is a premier moving company committed to making your moving experience as easy and as smooth as possible. Proud member of The circle of excellence.
Business highlights
Emergency services offered
28 years of experience
Services we offer
& Specialty Packing, Long Distance Moves, Packing & Supplies, Residential & Corporate Moves, Storage Facility
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.847 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 9% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 47 reviews
Mitch S.
Nov 2022
The best movers in the business. I used them for a local move and the whole process was extremely smooth. Moving in NYC is always a pain because of building requirements, but they coordinated everything with my building, were on time and handled all the large furniture with such care. Highly recommend!
Karin F.
Aug 2020
I didn't hire them because they estimated my move would cost $7443 to move a two bedroom condo with not much furniture and only about 20 boxes. The estimator said it would take 5 men TWELVE hours to pack my stuff up. If I had 5 old ladies we could pack it up in half that time or less. Clearly criminals!
Daniel B.
May 2019
Everything was great! just as expected.
Valerie B.
Dec 2018
They were very professional and packed our belonging in a safe manner. All furniture was neatly wrapped. At arrival at our new home they were careful unloading and put the furniture/belongings where my wife wanted them. I recommend them....
Veronica S.
Jan 2018
I moved several times within Hoboken using another company. Always had some breakage, and my upright piano has a ding for each move. General Moving Carriers moved me from Hoboken to Los Angeles, including a stop in their storage and transfer to shuttle trucks on this end. Not only does my piano not have any new dings, my antique church stained glass window (about 7ft by 3ft) is not broken or even cracked. That's a miracle! The driver called me a few days before he was arriving, and showed up when he said he would. The movers on both sides were terrific - friendly and helpful. Very careful of the laminate floors in my new apartment. The estimator was very knowledgeable about the long-distance moving process, which was new to me. (I did move across country decades ago after law school, but I did that in a few UPS boxes, so not the same.) The estimate was a bit under on supplies and space, and was written in a way that was unclear to me and to the movers, so I ended up paying a bit more. Although I would have hired them if I'd known that amount up front, there's room for a bit of improvement.
Valerie B.
Oct 2017
The move was perfect ! However , when tipped the foreman just looked at my husband and kept counting the money my husband ultimately gave him $100 more then he stood over me while I wrote The evaluation and told me to put an extra note on the back and stood over my shoulder while I wrote the note i will never use them again i dont sign contracts for if i help you you help me type of deal everyone else was professional and wonderful
Response from General Moving Carriers
"Dear [Member Name Removed], I would like to offer my sincerest apologies on behalf of our company. Although I am very happy that the actual move itself was a success, I am saddened by the unacceptable actions of our crew member. In light of your experience, our management organized a special training session for our crew members to discuss this issue in particular. Rest assured that this type of interaction will never occur again with our company. As part of your selecting our company for your move, our customer service department is here to assist in anyway possible. we would love the opportunity to speak with you directly in order to rectify this matter. Your ultimate satisfaction with our services is of utmost importance to our company. Please feel free to contact me anytime to discuss the matter. Sincerely, Jake Dery, Managing Director General Moving Carriers, LLC (973)-761-0100 ext 101"
Kara C.
Sep 2017
The move itself, as organized by General Moving Carriers, was by far the least stressful part of the entire moving process! It started with an extremely thorough walk-through by Mel, who answered all of my questions over the following weeks. He explained the pricing very carefully, unlike the 3 other moving companies I met with. The front office accommodated not one but three move date changes, and then the movers themselves were incredibly efficient, careful, and friendly.
Response from General Moving Carriers
"Dear Mrs. [Member Name Removed] It has been our absolute pleasure assisting you and your family with your recent relocation. On behalf of General Moving Carriers I would like to extend our best wishes. Please feel free to contact us at anytime if we can be of any assistance in the future. All the best. Sincerely, Luis Mercado Relocation Specialist General Moving Carriers, LLC"
Katherine R.
May 2017
They worked hard, hard, hard. They were always polite and cheerful. They helped out in extra ways when it was not in the agreement.
Daniel B.
Jan 2017
Perfect! Thanks
Richard W.
Jan 2017
It went well. Only shortcoming was the labeling of a number of cartons as to the most important item(s) inside. For example, boxes containing computer printers we clearly labeled and in boxes marked "electronics." The computers themselves, and a monitor, were placed in large, non-electronics boxes without any note of computer within (each would have easily fit in an "electronics" box).
George M.
Aug 2016
The estimate for General Moving Carriers was high (and the final price was close to the estimate), but we chose them anyhow because they were available and they had excellent reviews on Angie?s List. However, as we later learned the hard way, General Moving will not pay out an insurance claim without a written, notarized agreement to post no negative comments or reviews about the move. We feel it is important for people to understand why there may be no negative reviews for General Moving Carriers, so we declined the meager settlement offered to us and decided to write this review instead. Our damage was due to mover stupidity rather than the normal damage that might be expected when moving a household. We had a 2? thick solid cherry dining table with 3?x3? thick legs that were permanently joined by dovetails to the top and not intended to be removed. The foreman (a genuinely nice guy) had asked if the legs could be removed and we said no. However, a junior mover with the strength of Samson broke the table trying to remove the legs. Two of the legs and a section of the table were broken off, leaving two legs attached to the rest of the table top. To their credit, the team did admit that this was their error. It took 4 weeks, but in the end General Moving offered to pay $60 since the table weighed 100 pounds. When you evaluate General Moving, be sure to consider their policy that suppresses negative reviews. And consider paying for their extra cost insurance, even if your items are unbreakable.
Response from General Moving Carriers
"Good evening Mr. [Member Name Removed], Id like to offer my apologies on behalf of our company. Although we put forth our best effort on every move, unfortunately things happen from time to time. We would greatly appreciate the opportunity to rectify this matter. Please feel free to contact us anytime as it would be our pleasure to resolve this issue. I hope that you and your family are settling in well at your new location. Sincerely, Jake Dery, General Moving Carriers, LLC"
Wendy D.
Aug 2016
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Nicole G.
Jun 2016
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Sarah M.
May 2016
General Moving Carriers provided a great experience from start to finish. Their scheduling people were very helpful and polite, and they were able to schedule our move very quickly. They sent a team of three highly professional, skillful, polite, and careful people to wrap up our piano and move it out of our house and to our church. They arrived exactly on time and were very efficient. They were attentive to every detail and really protected the piano and our hardwood floors. Their prices were a higher than some other moving companies, but they specialize in piano moving and you can really tell by the way they handle the instrument during the moving process. It's definitely worth the peace of mind to know that they will move your piano safely and without damaging the instrument or your home. I would highly recommend their services!
A T.
Feb 2016
Overall it went excellent, especially since it was only a few days after a record blizzard. A 5 man team showed up and did a great job of wrapping and protecting everything, which was not easy because I had some big, heavy pieces. They worked hard and were pretty much non-stop, not taking too many breaks. Aside from a few minor scrapes on the hardwood floors there were no other major issues. But two things did bother me: 1) they request payment in full when arriving at the final destination before unloading. I've moved 3 other times, each time using a different company and this was the only that operated this way. I'm assuming they do it in case a customer can't pay or refuses to pay? I just don't like paying in advance for services I didn't receive. The other issue is when they completed the job it was about 4 minutes past the hour so the foreman ending up charging me for the entire 1/2 hour because they bill in 1/2 hour increments. I found this "nickel & diming" especially troubling considering I spent around $60 buying the entire crew lunch and drinks. Thankfully when I called the office they were a more understanding and credited me back the 1/2 hour. But still at the time the foreman should've been a little more understanding.
Butagain, overall a great service.
Butagain, overall a great service.
R S.
Dec 2015
The movers arrived early, began working right away, and worked hard. Our team was courteous and professional. They packed everything in the van carefully and worked well as a team. Unpacking at our new home went just as smoothly, and they even suggested furniture placement.
The only negative was that they parked the van in our deceptively sloped driveway despite direction not to. This was fine on the way in, but on the way out it took them 4 tries to pull out and on the first 3 tries, they did bottom out and scratch our driveway. At one point, the mover directing the van even said, "Just go!" to which my husband and I screamed no, as that would have continued to damage our driveway even further. Luckily, with the first rainfall the scratches did disappear, but we were really upset by this mar in our otherwise easy moving experience.
The only negative was that they parked the van in our deceptively sloped driveway despite direction not to. This was fine on the way in, but on the way out it took them 4 tries to pull out and on the first 3 tries, they did bottom out and scratch our driveway. At one point, the mover directing the van even said, "Just go!" to which my husband and I screamed no, as that would have continued to damage our driveway even further. Luckily, with the first rainfall the scratches did disappear, but we were really upset by this mar in our otherwise easy moving experience.
KathyAnn F.
Nov 2015
Two thumbs up! I joined Angie's List to find a moving company, since finding and committing to a moving company was not an easy task. It so happened to be that General Moving Carriers was on my list, but I just wanted to make sure. I was totally satisfied with my move. They were timely (actually ahead of time...first thing in the morning), professional, courteous, very personable and had a great sense of humor. I have leather furniture, heavy Mexican pine furniture, glass dining table, etc. and nothing was damaged. I would definitely use this company again and specifically request Harold, Wes and Lenny - the crew who moved me. And I can't leave out Lona...the girl in the office who coordinated my move...also very professional and courteous. And reassuring! Thanks guys! Kathy
Walter T.
Aug 2015
They arrived within the window they gave me. They worked quickly and carefully. They boxed an old 50 inch plasma TV. They were strong and new their business. They also were friendly with a sense of humor. They were careful moving items out of my house. They asked questions when uncertain. Loved the work,the company and the responsiveness.
Aaron M.
Jul 2015
unknown
Barbara J.
Jun 2015
We moved today from NJ to VA and had a great experience with General Movers. The estimator, Mel Greenblatt, was very thorough and efficient explaining all the details of moving to us. He really represented his company well and we felt comfortable that the plan for the move was well thought out. He also explained the insurance policy well. The movers were great. The foreman, Pedro Vega, and his team, Thomas Young and Melvin Minges, were prompt, very efficient and carefully wrapped our things. The same team picked our things up in new jersey and delivered everything to Virginia. They even found a watch lost under furniture and immediately turned it over to us. Due to their efficiencies the bill ended up less than the original estimate. We strongly recommend this company to others.
LOIS E.
Apr 2015
The move went great. The movers had to deal with 2 flights of stairs and they still managed to complete the job in less time than originally estimated. They were professional, courteous, and extremely efficient. I would use this company again
Derek B.
Apr 2015
unknown
James V.
Mar 2015
unknown
J K.
Mar 2015
unknown
Karen P.
Feb 2015
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
General Moving Carriers is currently rated 4.8 overall out of 5.
General Moving Carriers accepts the following forms of payment: CreditCard
Yes, General Moving Carriers offers free project estimates.
No, General Moving Carriers does not offer eco-friendly accreditations.
No, General Moving Carriers does not offer a senior discount.
Yes, General Moving Carriers offers emergency services.
No, General Moving Carriers does not offer warranties.
Contact Information
228 Burnett Ave, Maplewood, NJ 07040
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