"Thank [Member Information Removed] for your review! We look forward to serving [Member Information Removed] in the future."

"Thank you so much for the kind words, [Member Name Removed]! We are glad that Sergio provided you with such excellent service."

"We are so pleased to hear your comments on our service. Thank you for your review."

"We are sorry that we have not met your expectations. But as we indicated to [Member Information Removed] prior to starting this process it is often very difficult to follow up on another company’s installation problems. Many times, we [Member Information Removed] only see what is obvious but [Member Information Removed] not see what has been concealed. Fortunately for Valairco our history has resulted in [Member Information Removed] significant number of 5-star reviews for which we are grateful. We are very customer oriented and pride ourselves in maintaining good relationships not only [Member Information Removed] our customers but [Member Information Removed] the community. Our support of charities in the area through our Valairco Cares program speaks to that. Wishing [Member Information Removed] the best in the future."

"Thank you for your review."

"Thank you very much for your review. We look forward to serving you in the future."

"Although we have an excellent reputation and a significant number of positive reviews we are equally very concerned that your experience with Valairco was not up to your expectations. We hope to be able to continue communicating with you in order to reach an equitable resolution."

"We appreciate you choosing you Valairco and look forward to serving you in the future."

"Thank you very much for your review. We look forward to serving you in the future."

"We know that when equipment gets older and it's been through it's normal life cycle there tends to be an increase in repair requirements. In addition our industry has been effected by environmental considerations resulting in the change in refrigerant that is being used in the current models which unfortunately is making the cost of freon for the older machines increase significantly. All of this must be taken into consideration going forward. We only try to help our customers by giving them all the information."

"Thank you very much for your review. We look forward to serving you in the future."

"Thank you for your comments we look forward to serving you in the future."

"We appreciate you choosing you Valairco and look forward to serving you in the future."

"Thank you for your review. We look forward to serving you through our Comfort Plus Warranty Program."

"We appreciate you taking the time to give us a review and we look forward to serving you through our Comfort Plus Warranty Program."

"Thank you for your review. We look forward to serving you in the future."

"As I expressed to you on the phone please except our sincere apologies. This fell through the cracks at a very busy time but there is no excuse. We pride ourselves in our service and response time. Unfortunately, we did not live up to our own standards here."

"Thank you very much for your comments. We look forward to serving you through our Comfort Plus Warranty Program."

"Thank you so much for your kind words. We pride ourselves on our employees and appreciate the feed back."

"We love to hear from our customers thank you so much for taking the time to review us. We look forward to serving you through our Comfort Plus Warranty Program."

"Thank you for your review. We look forward to serving you in the future."

"Please except our apologies for the delay. The hot water heater that we ordered to replace the original hot water heater that was installed is a special order. We are trying to expedite the process with the manufacturer. We note that we were able to modify the original to give you hot water in the interim."

"Thank you very much for your comments. Look forward to serving you in the future."

"We appreciate your kind review."