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Fresh Carpets LLC

About us

Fresh Carpets is a South Jersey family owned and operated carpet cleaning company, and we have been in business since 1993. With our three lead technicians we have a combined 30 years of experience. We use state-of-the-art truck-mounted equipment, and we provide a 100% MONEY BACK GUARANTEE! We offer real solutions to our customers' problems, not quick fixes or gimmicks. The owner answers the phone personally, and the owner, his brother, and our exceptional technicians provide personalized service and are present for your carpet, upholstery, and tile cleaning needs. We believe in quality over quantity and achieve this by staying small and keeping our focus consistent. Common problems we've encountered include urine soaked rugs and pads, skunk smell all over the house from a curious dog, carpet ripples from poor installation, and cleaning residue and soaked rugs from other carpet cleaners! History Fresh Carpets originally operated in Lumberton, NJ. In 2005 the owner moved to Mantua, NJ and the business now has machines and equipment in both Lumberton and Mantua to better serve all of South Jersey, Philadelphia, and Delaware. Fresh Carpets was started as part of a commercial janitorial company that was owned and operated by my father and uncle. I joined the business in 2000. Fresh Carpets started out servicing commercial carpets for the janitorial company. As time went on the carpet cleaning portion of the business grew, and residential carpet, upholstery, and tile and grout cleaning were added. Fresh Carpets then broke off from the larger commercial cleaning company in 2009. My father and uncle continued on with the commercial janitorial service and I specialized in carpet, tile, and upholstery along with repairs and odor removal. We still work closely together if and when needed. My brother Scott has also worked for the family business since the beginning. We are a true family business.

Business highlights

Emergency services offered
32 years of experience

Services we offer

Carpet cleaning, carpet repair, grout sealing, odor remedies, pet stain elimination, stretching, tile & grout cleaning, upholstery cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
2%
2
0%
1
0%
Showing 1-25 of 50 reviews
Pamela W.
Apr 2018
5.0
Yes, I recommend this pro
$388
Scott & Jim gave Excellent service!! my carpet looks great & the carpet stretching done works!! They were very professional, wore booties while cleaning my carpet & put protectors under legs of furniture. They are the Best!!

Joseph S.
Nov 2017
5.0
Yes, I recommend this pro
$400
I thought I was going to have to replace my tile floor but first thought I would try having it cleaned to restore the surface. The cleaning came our so well we decided to keep it. Saved me thousands of dollars!

Walker P.
Aug 2017
5.0
Yes, I recommend this pro
$120
Give them an A on everything. I always use them. They come around every six to eight months to clean my carpets. It usually takes them under an hour. I tell them not to move the furniture. Two workers come to complete the job.

Lorraine K.
Nov 2016
5.0
Yes, I recommend this pro
$337
They arrive on time and did a great job and I will definitely hire them again.

Eldon C.
Jul 2016
5.0
Yes, I recommend this pro
$150
there not only courtesous, acommadating, and they did a good job.

Walker P.
Jun 2016
5.0
Yes, I recommend this pro
unknown

John P.
Feb 2016
5.0
Yes, I recommend this pro
$315
iArrived at designated time, introduced himself and I asked if he had help, and he replied he did have a partner out in the truck.  I showed him the areas and we talked about items such as what they move, what they do not (beds, TVs, very very heavy furniture) and how he cleans, how long it will take, etc.  He and his partner started on the upper bedrooms and worked their way down the steps. They then cleaned the living room and small area rug. All together it took about 90 minutes or more.  The carpet is wet when done as they use a solution to help get the dirt out. All wood and metal fixtures are left with slips or styrofoam protectants from contact with the rug.  When the rugs are done drying, they slide right out or are easily pulled from under a standing lamp or the four legs of a desk, table, night stand, chairs. etc.  The drying time varies from room to room on average about 4-6 hours.
   Our carpets were not terribly dirty, there were some discolorations on some steps and at the top of the stairs but no "stains" "spilled wine"  "severe track marks of continuous dirty boots"  "trails"  We also take very good care and clean our carpets (Vacuum) regularly.
As this was my introduction to carpet cleaning I would say that they did a thorough, caring and professional job.  It looks great when they're all finished.  I had two estimates and went with the slightly higher one, 249 versus 300 (the extra 15 was for the area rug).  I probably could have found a lower price company, but these guys were local to my home (10 miles) and had good reviews.  I would recommend them as they were professional, clean, enjoyed their work and respected my property, and did a fine job carpet cleaning.  I learned when they finished they do all kinds of floor cleaning and other carpet work.  Good Job!

Carol A.
Feb 2016
3.0
$100
unknown

Pamela S.
Dec 2015
5.0
Yes, I recommend this pro
$155
We  had the carpet in two rooms and stairs cleaned.  Scott and John were prompt, friendly, knowledgeable, and efficient.  Our big concern was a very ugly 10"x10" dark brown spot (on cream colored carpet) that was immediately noticeable in the living room upon entering the house. This was due to pet urine and previous unsuccessful cleaning.  They cautioned us that they might not be able to remove the spot completely but  would do their best. We are very happy with the result!  The spot is very much lightened and  no longer draws the eye as soon as someone enters the house.  It is really only visible if you are looking for it.  This is a huge improvement from where we started, and we are very satisfied.

Murali M.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Barbara R.
Nov 2015
5.0
Yes, I recommend this pro
$129
unknown

Jennifer C.
Nov 2015
5.0
Yes, I recommend this pro
$100
unknown

Deborah K.
Aug 2015
5.0
Yes, I recommend this pro
$325
unknown

John R.
Jun 2015
5.0
Yes, I recommend this pro
$120
unknown

Shane J.
May 2015
5.0
Yes, I recommend this pro
$600
Scott and John were excellent! Very professional and courteous and did a super good hob.. Will definitely have these guys back when needed. They had the whole house looking new!

HOLLY W.
Nov 2014
5.0
Yes, I recommend this pro
$200
I just got a dog who decided to make the dining room his new toilet. After working with a dog trainer to get the dog to do his business outside, I hired Fresh Carpets to try to get the awful smell out. They did a phenomenal job!

Sean O.
Oct 2014
5.0
Yes, I recommend this pro
$165
unknown

Helen P.
Sep 2014
5.0
Yes, I recommend this pro
$200
Scott and another technician completed the work.  They were very professional.  The carpets look amazing! 


Stepfanie V.
Aug 2014
5.0
Yes, I recommend this pro
$130
I called them with an emergency, which they responded to within the hour.  Very professional service with booties and everything.  They asked what I needed done and where, and even provided extra cleaning for the originally quoted price.  Left the house clean and looking/smelling like new.  Steamed the carpet and the tile, as well as deodorizing agents afterward.

Carolyn M.
Jul 2014
5.0
Yes, I recommend this pro
$350
It went great.  I called for carpet cleaning on a Monday saying I needed service that week because I was putting the house up for sale and wanted to begin showing it.  I got a Friday appointment the same week.  A few minutes after I set up the appointment I received an email detailing the cost of the service and the arrival time.  They arrived Friday about a half hour early.  They were very professional.  They did a fantastic cleaning job on the carpets.  I have a teenager who has friends in a lot and there were spots in an area from the living room to the kitchen and on the stairs from kids dropping and dripping food.  Fresh Carpets got all the spots out.  They were there about two hours and the carpets were completely dry in about three hours. I highly recommend Fresh Carpets and would definitely use them again.

Laura F.
Jun 2014
5.0
Yes, I recommend this pro
$165
unknown

Denise R.
Jun 2014
5.0
Yes, I recommend this pro
$110
Scott and John were very professional.  They called and gave me a 15 minute window to let me know they were on their way, which I appreciated.  From the moment they walked in, they were very friendly.  We exchanged a few pleasantries, went over what I wanted done, and they went right to work.  They were also very clean and asked if I wanted them to wear booties.  I told them there was no need but appreciated the offer.  The price I was quoted was exactly what I paid.  No last minute "surprise" costs.  I have white carpets in my master bedroom, hall and stairs (not my idea, they came w/ the house).  By the time they were finished cleaning the carpets, they came up looking brand new!  I would definitely recommend them if you need your carpets cleaned!  I have already recommended them to my neighbors.

Lynne N.
May 2014
5.0
Yes, I recommend this pro
$100
I love them. The guy who comes out is very very nice and he is right on time. He is great and very honest. He does an excellent job. I am just very very happy with him and I have actually recommended him to a few people. He cleaned a small carpet the last time that he came out but he got all the stains out of it. His pricing is pretty average. I do not usually get carpets done so it is hard to grade the quality of his work but I had another company come out and they were horrible. I would definitely use him again in the future.

Alexandria M.
May 2014
5.0
Yes, I recommend this pro
$177
Scott and John were punctual.  Very professional and personable.  Treated my furniture with respect.  My carpets look awesome.  Better than other carpet cleaners I have used in the past.  I will definitely use them again.
My husband is semi retired and in retail.  I bragged so much ( that's not like me) that he is going to give their card to the owner of the store.  Owner already said he would use them!
I will recommend this company to everyone.

Frances L.
Apr 2014
5.0
Yes, I recommend this pro
$400
They were very professional and courteous, and most of all, very responsive.  My call was returned same day and they were able to give me an estimate over the phone, which was just what I paid.  I would highly recommend Fresh Carpets.
Showing 1-25 of 50

Licensing

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FAQ

Fresh Carpets LLC is currently rated 5.0 overall out of 5.

Fresh Carpets LLC accepts the following forms of payment: CreditCard

Yes, Fresh Carpets LLC offers free project estimates.

No, Fresh Carpets LLC does not offer eco-friendly accreditations.

No, Fresh Carpets LLC does not offer a senior discount.

Yes, Fresh Carpets LLC offers emergency services.

No, Fresh Carpets LLC does not offer warranties.