Van Natta Mechanical Corp

They put a central air they maintain it they know the system they put the system price was good work is good.

It came in they change the filters kept the whole system clean the system out check for if they did a very good job had the guys every year good company.

All went well.

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Good, the foreman was in and out. The guys that actually did the work were nice and seemed to care about the job and my schedule.

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Excellent

I called for an appointment and they sent someone the next morning - excellent!  Mark arrived on time and was very courteous and professional.  He had quite a time removing the old unit, working around a dryer vent that was run through the same location and installed new supports for a perfect job.  He cleaned up everything beautifully.  I thought the cost was a bit high but it definitely required the full 2 hours to complete.

Fantastic service and excellent follow up when the system wasn't working properly. They came back out and fixed an additional problem (not part of the original job) for no additional charge

Whenever I've had a problem so far, HVAC or whatever, they were there within a half hour I'm very happy with them.

They cleaned up the mess Gilsen made. They've been doing water filter work for me for a long time. They redid all the wiring for the front door light, and they fixed the motion sensor lights. And they found that my air conditioning system issue was a problem with not enough freon and fixed this. They're not always perfect, but most of their work is good in the end. Price is very high and they charge extra even for contract customers if they have to come out on a holiday. I don't agree with this, I don't think that's fair. But their employees are very good.

they charge electrician rates for alarm installation.
if i wanted anything special in the alarm, they weren't familiar with the system and i had to do all the research and tell them what i wanted (rather than them telling me what was available).
the work they did perform was very cleanly and professionally done, wiring was perfectly run.

job went as planned with no surprises. they were able to work in tight areas (basement and crawl space) and the system they installed helps to keep basement less musty and humid.

One works reasonably well, the other has broken again less than a year later.

Estimator really knew his stuff. I had researched and had 7 previous quotes so I knew what to ask and got the information I needed. Had to chase to get the estimate, it took over 2 weeks. In the end had to male a couple of phone calls to get the estimate. I stuck with them since I had already had a couple of good word of mouth references that were positive. They weren't the cheapest but they weren't the most expensive and seemed the most professional. They responded to my follow up questions quickly.
They called a few days earlier to delay the start date. It was ok with me but I got the sense these guys are very busy. Work went well. Team were polite and efficient. I didn't mind having them in my house. Seemed extremely professional. Had to chase to find out when town inspections were going to take place. Found out I needed to schedule them myself.
In a nutshell they will give you less personal service than other companies but when they are doing the job are great.

Went on without a hitch as contracted.

We were one of many victims during Hurricane Sandy with a downed tree on our property, which lightly scraped the electrical service on the side of the house and knocked down the wire - it was still connected. I felt like I could have just gone up on a ladder and tacked it back up, nothing was disconnected, but the wire was downed across the driveway. My town of Allendale, NJ, would not allow the electric company to reconnect my service until a licensed electrician could produce proof that it was reconnected to Town inspector and subsequently Rockland Electric. Van Natta was very responsive considering it was a storm which created enormous damage. I might have gotten lucky, since I had a gas generator and some battery backup and was able to charge our cell phones to call them up. They were very professional, send someone the same day, and did the work about 2 hours later. Overall, I'd recommend them, I felt that the wire could have just been tacked up again, but they wouldn't approve the work unless I fully replaced the wire. I'm not expert, and I understand maybe it was a fear of liability, but having to pay $650 in addition to all the other storm damage was a big hit to me. Overall, this is a company which obviously is professional and prides itself on delivering no nonsense professional service. They helped get our family back on the grid. Rockland Electric on the other hand was not so pleasant to work with and I wish we could've had PSEG for our electric service.

They had a team of 2 guys show up around 9am. They laid drop cloths throughout their work area. They worked all day, breaking for lunch at their trucks. The guys were very friendly, knowledgeable, and professional. They answered any questions I had, and showed me how things should work. They did a good job of cleaning up after themselves, as well. I am very satisfied with their work.

Excellent