Gus Expert Painting LLC
About us
To ensure your family's safety, we have implemented no contact visits. For an estimate, call us at 973-965-8151 For over 10 years customers that choose Gus Expert Painting LLC have received quality craftsmanship at a fair and competitive price. We specialize in both interior and exterior painting, skillful drywall repair, proficient wall paper removal & plastering.
Business highlights
Services we offer
Expert level Interior and exterior painting, drywall repair, wall paper removal & plastering.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
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10% | ||
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"I work hard to satisfy each and every customer, as my other reviews reflect. I did my very best to satisfy this customer as well including calling in a favor from a vendor to remove 30(20ft.) boards for a reduced price of $150. Sparing an expensive dumpster rental and removal charge. The original project was to replace 10 (20ft.) boards on the Deck, replace all nails with proper wood screws, power wash and stain the deck. Then replacing an additional (20) 20ft. Boards was added. After the work was complete the customer asked if I could do additional work for them and sealcoat the driveway. Due to my schedule I said I would be able to do that when the weather was cooler.the customer also mentioned some railing modifications and minor additional aesthetics she would like done on the deck which had nothing to do with the original contract. An estimate was given for the driveway only but no agreement was in place. Then the customer contacted me and wanted the driveway and minor deck improvements done right away. Unfortunately due to other contractual agreements I could not accommodate her in that timeframe so I suggested she contact another contractor. That is how things were left. I apologize for any misunderstanding."
I have used Gus Expert Painting and Home Improvement for several years now whenever we have a home project and have always found Gus and his team to be honest, reliable and easy to deal with. They have always meet and exceeded my expectations with the quality of the work they provide, not to mention the meticulous clean-up which I appreciate. I highly recommend this company.
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One thing is for sure, I would never hire someone who uses deceitful practices, and for that reason I would not recommend Gus. I did also explain my frustration directly to him, and urged him not to change prices in the middle of a project. If I was not in a rush to get the painting finished, I would have fired him and hired someone with better business practices. Interestingly, he did not seem to think what he did was wrong.
I have also officially learned my lesson to get a detailed estimate in writing, describing specifically what is included in the pricing.
"I initially charged a certain price. After I started working I discovered that wood had to be replaced; I let the owner know that this kind of job is charged by hour plus materials. The owner verbally agreed."
He even went above and beyond by replacing an cable outlet cover that was old and dingy with a new one. A total surprise and nice touch for which I was extremely impressed. Although a little gesture, it went a long way in my opinion and speaks volumes to his attention to detail and customer service. The experience was nothing but positive!!!!
Licensing
State Contractor License Requirements
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