Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Ari T.
Aug 2014
Insurance Agencies
At first, it seemed like going to this agency was a good idea. They seemed knowledgeable and friendly. Then it all went down hill. They weren't really able to get us the information we needed (which was the only reason we went to them in the first place). They gave us vague answers at best.
As if that wasn't enough, they were not responsive. I had to send email after email to be able get through to my agent. When we finally put our application in, it was to be for a middle of the month start date. August 15th to be exact. After I handed in the application, I heard nothing for almost a week. Not a confirmation of receipt, not a confirmation that it was being processed, nothing. I had to threaten withdrawing the application to get an answer.
I kept asking if we were all set, the answer was yes. Yes, over and over again. Three of four times. Still, the day our coverage was supposed to start we didn't hear anything. Then at 4:00pm in the afternoon on the day our coverage was supposed to start we get an email from our agent telling us that it wouldn't start for another two weeks. That there was a mix up. That the company no longer offered middle of the month start dates. HOW DID THEY NOT KNOW THIS? Did our agent even check? It was awful. Now we have to pay out of pocket for medication and had to cancel a specialist appointment because we wont be covered yet.
I would never use this agency again. Virtually nothing they told me panned out.
As if that wasn't enough, they were not responsive. I had to send email after email to be able get through to my agent. When we finally put our application in, it was to be for a middle of the month start date. August 15th to be exact. After I handed in the application, I heard nothing for almost a week. Not a confirmation of receipt, not a confirmation that it was being processed, nothing. I had to threaten withdrawing the application to get an answer.
I kept asking if we were all set, the answer was yes. Yes, over and over again. Three of four times. Still, the day our coverage was supposed to start we didn't hear anything. Then at 4:00pm in the afternoon on the day our coverage was supposed to start we get an email from our agent telling us that it wouldn't start for another two weeks. That there was a mix up. That the company no longer offered middle of the month start dates. HOW DID THEY NOT KNOW THIS? Did our agent even check? It was awful. Now we have to pay out of pocket for medication and had to cancel a specialist appointment because we wont be covered yet.
I would never use this agency again. Virtually nothing they told me panned out.
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FAQ
BOGLE INSURANCE is currently rated 1.0 overall out of 5.
No, BOGLE INSURANCE does not offer free project estimates.
No, BOGLE INSURANCE does not offer eco-friendly accreditations.
No, BOGLE INSURANCE does not offer a senior discount.
No, BOGLE INSURANCE does not offer emergency services.
No, BOGLE INSURANCE does not offer warranties.