Elite Factory Authorized Service, LLC logoApproved Pro
Approved Pro

Elite Factory Authorized Service, LLC

4.5(
111
)
Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service, Appliance (Major Electric Appliance) Installation and Replacement,

About us

At Elite Factory Authorized Service, LLC, we take great pride in our experience, expertise, quality, and customer service so that we meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction immediately from the start, all the way to the completion of a project. In order to understand the needs and expectations of our customers, we take great pride in keeping the communication with every customer open and honest. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

14 years of experience

Accepted Payment Methods

  • CreditCard
Reviews
4.5111 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
3%
2
5%
1
2%
Write a review

Filter reviews by service

Showing 1-25 of 111 reviews
Lisa J.
Apr 2024
5.0
Oven or Stovetop Repair or Service
Yes, I recommend this pro
Justin was awesome! Arrived at time he said he would, was professional and friendly. Extremely good at his job. Fixed my oven door just like that. Told me how best to not have same thing happen again. Was in and out in less than 10 mins. He even helped me do a small task because I asked for quick advice on an unrelated problem I had. He actually did it for me. Also in under a minute. Dude was just that good. He’s a wonderful employee and represents his company Elite very well well. I’d def use them in the future, and will recommend them to my neighbors as well, as anyone who asks. Or reads this review.
Roseann T.
Dec 2023
5.0
Oven or Stovetop Repair or Service
Yes, I recommend this pro
Called got appointment for next day between 2 and 5 o'clock. I got a call at 2:15 said he was running late would not be here before 4:00 O'Clock.I liked the communication they will call when part comes in
Abn N.
Oct 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very professional
Laura B.
Oct 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They were professional, polite, showed up on time, and their price was very competitive. I will definitely use them again if I need to
Laura R.
Oct 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Prompt service. Pleasant repairman. Easy to reach by phone.
Donna C.
Sep 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Unfortunately for me, parts are not available for the repair I required. But they were very nice, efficient.
RICHARD B.
Aug 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Price was fair. installers were very knowledgeable .
Cavelle S.
Aug 2023
2.0
Fridge, Freezer or Ice Maker Repair or Service
Had to pay and he couldn't solve the problem
Response from

"We did solve the problem, you did not want to proceed with the repair that is why you were charged and aware of the service call! please take this review down as this has nothing to do on our end!"

Jim S.
Jun 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$20,000
Great experience. Excellent service on time and very professional.
John P.
Jun 2023
4.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very responsive
Heather G.
Mar 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
great job
Laura L.
Jan 2023
4.5
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very helpful. I recommend Elite Appliance.
Harold C.
Sep 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
CURTIOUS and extremely willing to please the customer
Austin O.
Sep 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Had to wait for a refrigerator part. They kept us updated on delivery of the part and scheduled installation as soon as the part arrived. Technicians and office personnel were professional, knowledgeable and friendly. Already mentioned Elite to a friend for future reference.
Lynne L.
Jul 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Wonderful company, with great service and qualified professional technicians.
Joann K.
Jul 2022
2.5
Fridge, Freezer or Ice Maker Repair or Service
The elite technician checked washer for leakage an could not find anything - and I know something was wrong cause water still remained on floor from Under washer, doom called someone else and they will fix the problem.
Response from

"Hi lady. Our records show that our technician diagnosed the issue as a bellow issue (gasket). You did not want to go with the repair so we did not fix this issue. We are a little confused but would be more than happy to talk over any concerns with you. Thank you!"

Jacqueline D.
Jul 2022
2.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Quite satisfied
COHEN N.
Jun 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Responded quickly and problem fixed promptly
George T.
May 2022
3.0
Fridge, Freezer or Ice Maker Repair or Service
Not very professional. More like they were there for the money, which was too much and they did not finish the job. The dryer was left unconnected.
Robert P.
Apr 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$43,500
Did the job he told me he would do. No fuss no muss. Will hire them again when I have another appliance repair problem.
James E.
Oct 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They could have easy replaced the part for more money, but they gave me solid advice instead. I was more than happy to pay for the consultation, and installation of my new alliance. I still ended up saving money from what it would have cost me to replace the part. They offer good business with great work!
Joe R.
Sep 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very good service!!!
Leon O.
Sep 2021
1.0
Fridge, Freezer or Ice Maker Repair or Service
Never contacted me or showed up at appointed time. Nothing got done washer still broke
Response from

"Sir, we are sorry you feel this way. Firstly, we had never received a scheduled appointment from you or Angi's leads. Secondly, it says that you are based out of Trenton, NJ. Unfortunately, we do not cover that area of NJ as it is out of our range. Again I apologize for the inconvenience, but we feel as though this review is a bit unfair. Hope you have a great day."

Albert Z.
Sep 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$24,000
on time, professional, knowledgeable courteous
Kathy Q.
Sep 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Excellent technician. Thanks.
Showing 1-25 of 111

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Elite Factory Authorized Service, LLC is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM Sunday: Closed
Elite Factory Authorized Service, LLC accepts the following forms of payment: CreditCard
No, Elite Factory Authorized Service, LLC does not offer free project estimates.
No, Elite Factory Authorized Service, LLC does not offer eco-friendly accreditations.
No, Elite Factory Authorized Service, LLC does not offer a senior discount.
No, Elite Factory Authorized Service, LLC does not offer emergency services.
No, Elite Factory Authorized Service, LLC does not offer warranties.

Contact Information

1562 Route 38, Lumberton, NJ 08048

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 12:00 PM
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