LOUIS & SONS DRYWALL

"I would like to respond to the negative review from in Freehold. We were contracted to do insulation & drywall in his home on Dec. 16, 2008 not 2013 for a total amount of $ 4,965.00 not $ 8,000.00. Tony bought a small ranch with cathedral ceilings and gutted it to the studs. He acted as his own contractor, despite his lack of experience in construction which led to many problems. We performed the work and everything was satisfactory until payment was asked for at the end of the job. That is when a litany of complaints began. We addressed and satisfied all of their complaints. Tony seemed to be reasonable but his wife(who wrote this review) was one of the most disagreeable people I have ever encountered in 30 years of doing business.For this reason and to avoid further problems I discounted their bill $ 1,000.00 if they agreed to pay their bill which they did. Unfortunately however payment was not forth-coming.They paid in installments of $ 50.00 & $ 100.00.Eventually they stopped paying and stopped responding to calls,so I was forced to hand it over to my collection attorney. Judgement was entered in my favor in April 2012. In 2013 they went to refinance and the judgement came up.This is when they complained about settlement repair work. I instructed my attorney to procure payment which was long overdue and I would review the claim. After realizing that a $ 1,000.00 credit was given,thousands were spent on attorney fees and given volatile nature I felt it would not be prudent to send men back to their home. This infuriated which led to this review. At Louis & Sons we pride ourselves on handling every customers needs to their complete satisfaction. We offer a 1-year guarantee and have gone back 2 or 3 years later for settlement issues to valued customers. But after 5 years and not paying their bill in a timely manner I believe this is too much. I'm sorry the feel the way they do, however I truly believe I have done right by them. We are a member in good standing with the Better Business Bureau and have many positive reviews. Thank you for taking the time to hear my side of the story. Sincerely, Michael Gemignani, President Louis & Sons Drywall, Inc."