Hard to believe this behavior, but it did happen just as described. Denying a conversation and insisting that I am effectively delusional about who I spoke to is pretty unnerving. I am now spending my money elsewhere at a reputable appliance dealer regardless of how their price compares with Eatontown TV. The experience was so jarring and awful that it almost makes you want to take a shower. Run from this Eatotown TV business.
Description of Work: Run from this retailer..........despite their 45 year heritage as a local appliance dealer. Here's why: = needed a dishwasher and called Eatontown TV among other dealers to find a good deal = got a great price, so I took the salesperson's name and the breakdown of the price (unit price and install) = finished my shopping for a deal and decided to buy from Eatotnown TV = called back within 2 hours to make the purchase and asked for the salesperson = UBELIEVABLY ......... 1. the salesperson denied giving me the price from 90 minutes before - he said the prices change daily like the stock market. Now, the price is $50.00 more. I pointed out that we spoke 90 mins ago, but he actually denied that fact 2. the salesperson then denied....ready for this.....ever speaking to me! When I explained that I have his name written down, he said it couldn't have been him because he just came in from the race track (weird and why do I want to know where he just came from) and that I absolutley spoke to someone else. What's really unnerving is that at the beginning of this call to make the purchase, he acknowledged that he remembered my call and the dishwasher I was looking for and then he even described the unit. His denial of our conversation began immediately upon my resisting the elevated price in an effort to undermine the credibility of my price quote with him. Whew........that's a rugged way to treat a customer.
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Appliance Sales and Installation
FAQ
EATONTOWN TV & APPLIANCE CO is currently rated 1 overall out of 5.
No, EATONTOWN TV & APPLIANCE CO does not offer free project estimates.
No, EATONTOWN TV & APPLIANCE CO does not offer eco-friendly accreditations.
No, EATONTOWN TV & APPLIANCE CO does not offer a senior discount.
No, EATONTOWN TV & APPLIANCE CO does not offer emergency services.
No, EATONTOWN TV & APPLIANCE CO does not offer warranties.