CRA Site Lawn and Land Development

This was hands down the worst experience with a contractor we have ever had. They lied, made promises to secure the job and did not deliver. The quality of work on the yard is disgraceful. For instance, we have a severe weed problem in our yard and CRA assured us that after turning over the yard and laying down soil, the weeds would be suffocated. The yard continues to look like a jungle and when confronted, Chris the owner said it wasn’t their responsibility to maintain the lawn and we didn’t pay them to put down weed killer. This is how every single conversation went with these people. They refused to provide options to address the area of the yard where they discovered a large tree stump. The quality of the work of the deck is embarrassing. Chris told us several times that the work was complete and demanded payment; meanwhile there were still several safety and quality issues that that had to be addressed many times. These conversations were always difficult and met with a defensive demeanor. Especially from the office manager Debbie. She will kiss your *** and as soon as you challenge her she will immediately flip out on you. They are unresponsive until they need money from you and never want to address issues. Finally, we signed a contract on April 9th and this project was not complete until July 29th. Do not trust these people.

The person he sent to oversee the job was a nice guy, but he and his two helpers did an incredibly sloppy job. They said it wasn't necessary for me to move/remove furniture and to just turn over pictures, etc., that were on end tables and so forth. I now have specks of paint on just about every piece of furniture and on the backs of picture frames and anything else I didn't remove in the rooms that were being painted. I also caught them cleaning paint off of the carpet. Everywhere I look, there is paint...on the ceiling light fixtures, furniture, everything. I am extremely dissatisfied and disgusted. Unfortunately, I didn't notice most of it until the job was completed, I was told they needed to bring a check back that day. It was a rainy, dark day and a lot of this wasn't apparent to me until later. I checked in a few weeks later with one of his associates and was told I should have notified them sooner and they possibly could have done something about it. I also think $800+ is a high price to pay for three ceilings to be painted but I went with it because he was a "friend of a friend." Lesson learned....the very hard way. I am still cleaning up, even at this late date.