"Good Morning I am so sorry that you feel this way, your original job was contracted back in 2020. Communication was very poor on both parties. I came out and contractually finished what was needed. It has not been 3 months that you have been trying to get me to come out it’s only been two. We recently have been in communication and you were told that the situation would be reviewed and rectified. That communication was actually yesterday. Again I apologize for any miscommunication but the work was contractually completed however like stated in our initial conversation yesterday it will be rectified to the best of my ability."

"You asked me to power wash your garage floor and to seal it. That’s exactly what I did if there’s water coming in from the wood between the garage floor and the actual garage that’s beyond my control and my scope of work I’m sorry that the water still comes in but I did what you contracted me for."

"Thanks for your feedback and your business"

"Mr [Member Name Removed] I did not cancel on you because I wanted to I got into an accident and I’ve called you I need to get another vehicle to be able to stop by and put 2 bags of cold patch asphalt to make the ramp for you if you gonna leave 2 star review for that than that’s fine sir I cannot help if I was in an accident but I assure you I will be over there ASAP to put in the cold patch asphalt thanks"

"Per our conversations this was resolved and taken care of, unfortunately covid-19 has had an impact on everything so things have been slower than normal to be completed. It is our priority to keep the client as well as staff safe. Communication was key in having this completed as I explained when you had reached out. Again our sincerest apologies for not meeting up the standards that we hold true. We value your honesty and hope in the future you consider us again."