Cobra Sewer Drain & Plumbing Service, LLC

We own a two family home and live on the first floor and rent the second floor to a tenant. The kitchen sink upstairs became clogged and water was coming out of a vent in the wall all the way down to my basement. Nick came to assess what was happening with the plumbing. He ran the water upstairs and attempted to unclog the pipe. All this did was flood an area of my basement and yes he was aware of the water going through the wall to the basement. In the end he could not unclog the pipe because he could not get to the pipe properly as it ran under the kitchen counter. He charged us $150 and left a huge mess in the basement. My husband cut open the wall to expose the piping and as it turned out the pipe was damaged beyond repair. We then called Nick back again to change the pipe and unclog the pipe. He did change a small section of the pipe and managed to unclog the drain but he also broke the tiles on the bathroom wall when removing the pipe. He left the kitchen a mess and the bathroom in disrepair. I paid him without checking his work or checking in with my husband about how much he was charging us as I had thought they discussed this already. I strongly feel that I was taken advantage of. To make it all the worse the job that was discussed between him and my husband was not completed in the manner in which it was negotiated. Now we have to find and hire another plumber to redo the job as well as a tile person to fix the damage to the bathroom. I would give 0 stars if I could. Nick was here for 3 hours to change 1ft of pipe in a wall I opened and exposed for him to make the job easier. He put a clean out valve behind my kitchen cabinet so when I patch the wall I will no longer have access to the clean out valve. Everything he did needs to be redone. A waste of $300.

Nick is great!! I'm a repeat customer becuase of his work, effort to make me a priority, and he pricing seems honest and fair.

This guy is good! Outstanding, will be my first call for anything plumbing related from now on. I have used the Russo brothers and gotten mediocrity. This guy is way better and more reasonable.

Love this guy every time I call he comes as soon as he can. Nick is fair and honest.

totally a great experience ..... for a clogged drain. Everyone was helpful . and the job was done fast and didn't cost me an arm and a leg.

Nick fast, fair and on time. Will be calling him for future problems.

Had an landscape drain that was clogged. Nick worked diligently to clear it (it wasn't a straight forward type job) and did a professional and successful job.

They are fair & do good work

I have used Cobra plumbing on several occasions, since the 1st referral in 2014. Initially, the consultation was free. Based on Nick's professionalism, I have contacted Cobra for additional services in 2015. Response time is excellent and he makes sure that the work is done well.

Extremely prompt service. Very friendly. Took care of my problem, no muss, no fuss.

Nick had a good customer service. However, it was very prices for the job he did and the time he spent on it. He did show up when he said he would so I would still consider hiring him again.

My experience with this company was very satisfying!

Keeps in constant touch about arrival time.

They were available immediately, they did a great job with a difficult clogged pipe. Job took longer than expected and stuck with the original quote. I highly recommend them.

Nick was great, on time and very professional. I must say he was very neat and careful not to make any mess. Great price , I would highly recommend him.

Very quick response, fair price, will use again.

Nick was great and came back after we couldn't clear the clog on the first attempt. We had him use the camera which showed exactly what was going on in the pipe. He was able to clear the line immediately. I will use this company in the future because Nick is very knowledgeable on how to prevent a major problem.

Came over within the hour to dominate a nasty bathtub backup. I had plunged and tried to snake it myself to no avail. Had to bring a pro in. Very professional and thorough.

Drain clog or blockage. Service was excellent. Nick was on time, is quite personable, and did great work. He seems very good at his job. My need was a very clogged kitchen sink which I was unable to clear myself with extensive plunger work as well as an entire large bottle of the best drain cleaner. The shortfall came in the price, which admittedly he had given me over the phone. It was to be no more than $150 given no other major problems. He was in and out of my house in 25 minutes, and that was without any hurrying. I later learned that I could of had it done elsewhere for 1/2 that, but since it was the kitchen sink and he was readily available I paid the heft. I believe he is much better suited for larger jobs, since his minimum for a small job is just too maximum on the wallet. My feeling was that he should have used better business judgment since it was such an easy clog for him to perform. He could have charged $30 - $50 less, (that is still over a $200 / hour rate given 25 mins. of work), and he would remain my 1st line of contact for future plumbing needs. Since I feel a bit "gouged" I will not call him in the future.

Best ever

thorough and professional

Gave fair price straight away, no need to negotiate.

Nick is very professional. He arrived on time, handled the clog, and explained in detail what was wrong. Great business man and shows integrity in his work

responding very quick. very friendly, very professional. two thumbs up.

I was impressed with how quickly Nick responded. He called right away and was able to complete the work the next day. And, he did a great job. He solved the two problems I had (clogged drain and leaking faucet) and happily answered additional questions. He was very informative and helpful. I was very satisfied and would highly recommended his service.