Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

THE POLITE PLUMBER

4.1(
14
)
Concrete Sawing or Removal, Sink Installation, Garbage Disposal Installation,

About us

NJ MASTERS PLUMBERS LICENSE #: 10597. MEMBER OF THE BETTER BUSINESS BUREAU NJ PUMP LICENSE # 1962 NJ PUMP INSTALLERS LICENSE #: 1962.

Business highlights

Emergency services offered
77 years of experience

Services we offer

APPLIANCE HOOK-UPS, BATHROOM REMODELING, BOILER INSTALLED & REPAIRED, DRAIN & SEWER CLEANING, EFFLUENT PUMP, FROZEN PIPE THAWING, GARBAGE DISPOSALS, GAS CONVERSIONS, HOT WATER HEATERS, SEWAGE PUMP, SUMP PUMPS, WATER FILTERS, WATER HEATERS, WATER RE-PIPING, WATER SOFTENING & CONDITIONING, WELLS & WATER SUPPLY.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.114 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
14%
3
7%
2
0%
1
14%
Write a review
Showing 1-14 of 14 reviews
Kimberly V.
Jan 2025
5.0
Yes, I recommend this pro
They helped me with my plumbing problems on multiple occasions. Last one was to convert Electric Water Heater to Natural Gas. Couldn't ask for better inspector gave them a Gold Star. We now have endless hot water. They also fixed frozen pipe while they were here.
Response from THE POLITE PLUMBER

"Hi [Member Name Removed]- We love helping our customers with their plumbing problems. Enjoy that hot water....nothing like endless hot showers on cold winter nights!"

Michael V.
Oct 2024
1.0
$3,800
Did not do the complete job back in April 2024. Due to their negligence, I failed inspection with the town and had to have them come back out to correct their work. Then they hit me with another bill, however, they never completed the work in the first place. Will never use again and I highly recommend you pass on them as well.
Response from THE POLITE PLUMBER

"[Member Name Removed]- we're sorry to see this review here. Our technician overlooked the fact that you had a whole house pressure reducing valve and therefore he needed to have an expansion tank added to the water heater set up. Adding the expansion tank did require an addition cost. We have apologized for the oversight. We've made every effort to rectify this problem for you in an agreeable way. After the issue was resolved, everything passed inspections with flying colors."

Ed N.
Jun 2023
3.0
$698
Tech. was very good. Price was way out of line, cost double ( $698. ) what I paid once before and this was with a $45. coupon he gave me.
Greg B.
Sep 2020
5.0
Yes, I recommend this pro
I had issues with rusty water. They solved my problem and stood by their work. Were responsive to questions and answered promptly. I appreciated how they work around my schedule to perform the work needed.
Kathy L.
Jul 2019
4.0
Yes, I recommend this pro
They came that day, they were prompt, polite, they knew what they are doing, helpful and they showed me how to do it.
Response from THE POLITE PLUMBER

"Ms. [Member Name Removed], Thank you so much for the terrific review. It means so much to all of us. We are so happy you were pleased with our service. We are always here for you. Have a great summer! Willy and Kathy Hughes Owners"

Julie B.
Oct 2017
5.0
Yes, I recommend this pro
James showed up on time, picked up the part, and repaired it immediately. It was urgent. This is after calling 6 other plumbers that couldn't make it out the same day. Can't comment on price as I don't know what it would normally cost to do this particular work, but it seemed reasonable.
Richard D.
Oct 2017
5.0
Yes, I recommend this pro
$190
Outstanding work by James
SUSANNA S.
Sep 2017
4.0
Yes, I recommend this pro
$160
They didn't do anything. They made a recommendation for a tile guy. Why you are doing the bathroom, why don't you get who they recommended. The contractor they worked with quite a bit. A little bit before you call me my toilet will leak every time you flush. They tried to put me in an home program. I don't need to pay for that. They charged for an estimate, which pissed me off. Some providers do not charge for estimates. They just looked at the drain. It was a good experience. You have to. You need to have a plumber.
Debbie M.
Aug 2017
5.0
Yes, I recommend this pro
All employees I dealt with were very nice and professional all around. I did not wait long for a plumber to come out. The plumber who came was professional and definitely knew what he was doing. Their cost is very reasonable. One thing I was not thrilled about, but would not stop me from hiring them again, is he did not wear shoe covers. For both repairs you had to go through the bedrooms where I had my baby crawling. This never bothered me in the past but now that I am a mother, it bothered me. I maybe should have asked which I will do next time but I feel all contractors should automatically do this when entering homes - some do. Overall, this will not stop me from hiring them again, as I have already hired them twice. Their professional, knowledge, and cost means a lot.
Linda M.
Aug 2017
5.0
Yes, I recommend this pro
$125
They are very good.
Gail R.
Aug 2017
5.0
Yes, I recommend this pro
I've used them for years. They are local. His father used to be our plumber and then he took over and eventually changed the name to The Polite Plumber. They are polite. He's not cheap but he is available and they come right away. They are reliable. I go by that. I'll pay a little bit more to make sure when they say they're going to be here at 9 o'clock they will be here. If it's an emergency they're here right away. I've had him for so many years - forever, forever.
Darryn M.
Jul 2017
5.0
Yes, I recommend this pro
$325
He did a good job. I would hire him again.
Response from THE POLITE PLUMBER

"Mr. [Member Name Removed] Thank you for your review! We really appreciate your business!! The Polite Plumber"

Elizabeth T.
May 2017
4.0
$200
OK - no problem with the work. I found their pricing to be confusing. Ended up buying the faucet part myself and just having it installed.
David P.
Jan 2017
5.0
...
Alan B.
Oct 2016
1.0
$800
I hired the Polite Plumber a few years ago to fix a kitchen drain line that was leaking into my basement (over $800 worth of repairs). Same sink drain literally fell apart a few years later. When I called them on a Thursday evening to order repair service I was asked if it was an emergency. I said no (not an uncontrollable water leak requiring immediate attention), but I said it was urgent. Friday morning came and went, I called the Polite Plumber again and the lady who answered the phone said they’ll call next week to set up an appointment since I said, “it wasn’t important.” I told her that I said it wasn’t “an emergency,” not that “it wasn’t important,” with half the plumbing in my house being disabled, and can’t take off time from work during the week again to meet them (a week without fully working plumbing???). “Polite?” I don’t think so. Do yourself a favor, call someone else. I finally did.
Janet B.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Cathryn G.
Jan 2016
5.0
Yes, I recommend this pro
$340
Very well....I was told the plumber would arrive between 2 & 4 PM....I received a call from Kim informing me he was running late and would be here after 3...that was no problem and very considerate of them to keep me up to date. Anthony was the plumber and he explained everything he needed to do and gave me the price up front.
Erika S.
Nov 2015
5.0
Yes, I recommend this pro
$700
unknown
Glenn L.
Oct 2015
5.0
Yes, I recommend this pro
$1,850
unknown
Katherine W.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Rita T.
Sep 2015
5.0
Yes, I recommend this pro
unknown
LINDA C.
Sep 2015
5.0
Yes, I recommend this pro
$300
.
Michael F.
Jul 2015
5.0
Yes, I recommend this pro
$450
I have used this company several times. Extremely polite, like the name says, over the phone. Unlike many contractors, they provided an exact time range for arrival and called when he was on the way. Upon arrival, Paul scoped out the job and gave a quote. The Polite Plumber runs a lot of coupon specials which you can Google and this chopped $30 off the price. The price was a little high but the work performed is excellent quality. I would rather pay a little more for a plumber that knows what he's doing versus one that doesn't. He identified the issue, showed it to me, then fixed it. He also replaced a kitchen faucet in a small fraction of the time it would have taken me to do it. These are my go-to plumbers. You can't go wrong with these guys.
Kevin D.
May 2015
4.0
Yes, I recommend this pro
He got everything done quickly and explained everything to us.
Paul C.
Dec 2014
5.0
Yes, I recommend this pro
$765
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

THE POLITE PLUMBER is currently rated 4.1 overall out of 5.
THE POLITE PLUMBER accepts the following forms of payment: CreditCard
No, THE POLITE PLUMBER does not offer free project estimates.
No, THE POLITE PLUMBER does not offer eco-friendly accreditations.
No, THE POLITE PLUMBER does not offer a senior discount.
Yes, THE POLITE PLUMBER offers emergency services.
No, THE POLITE PLUMBER does not offer warranties.

Contact Information

124 Hillcrest Avenue, Ledgewood, NJ 07852

Share project details to get started.