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About us
Your Pet's Happiness, Is Our Business The Peaks Pet Nanny, established in 2004, is family owned and operated. We have proudly serviced over 1,500 clients with an outstanding team of 50+ amazing Pet Nannies and is a leader in the pet sitting industry in Northern NJ. The Peaks Pet Nannies is a close-knit team of mature, responsible, and trustworthy individuals. We provide daily dog walking, in-home pet sitting for dogs and cats, and even overnight care. We are here to care for and love your pets when you need us. Our main office in beautiful Lake Hopatcong, NJ promptly responds to client e-mails and telephone calls. We keep a centralized and detailed database of our clients and pet sitting appointments to ensure accuracy. We are insured and bonded and certified by The National Association of Professional Pet Sitters and Accredited by Pet Sitters International. Many of The Peaks Pet Nannies are also certified in Pet First Aid and CPR. We are consistent in our services, providing you and your pets wonderful care over and over again. We encourage all new clients to contact our references or read our client testimonials and online reviews. We are the best at what we do because we truly have the best people working for The Peaks Pet Nanny.
Business highlights
21 years of experience
Services we offer
Daily Dog Walking, Pet Sitting for Dogs, Cats, Birds, other Small Pets. Over-Night Care and Home Security Care.
Services we don't offer
We do not kennel or board client's pets in our homes. Our philosophy is to keep pets in their own environment, with familiar sights, smells, and their normal routine.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 36
Assorted photos uploaded by The Peaks Pet Nanny, LLC
Reviews
4.913 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 92% | ||
| 8% | ||
| 0% | ||
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Filter reviews by service
Showing 1-13 of 13 reviews
Tara S.
Jan 2018
Animal & House Sitting
Theresa did a wonderful job of caring for our dog and bird while we were away. She kept us updated on our beloved dog and walked her three times a day as we requested. We were able to enjoy our time with our family and did not have to subject our older dog to extra stress by placing her in a kennel. She loves Theresa and so do we! Thank you Theresa, Gina and Patric for your most excellent care and service.
Response from The Peaks Pet Nanny, LLC
"Thank you for this wonderful review! We are absolutely thrilled to see your feedback and grateful for it! This means a lot to us, your Pet Nanny Theresa, and our entire team! Much Appreciation, Patric & Gina Brugna"
Babiche S.
Dec 2017
Animal & House Sitting
Wonderfully. Careful and warm, I was sent a couple of texts just to let me know how my girl was doing.
Response from The Peaks Pet Nanny, LLC
"Thank you so much for taking the time to share your experience with us. We were delighted to read it and appreciate your kind feedback. Warmest Regards, Gina & Patric Brugna"
Babiche S.
Sep 2017
Animal & House Sitting
My "nannys" (a husband and wife) were great. My cat was content when I got home and she was treated well.
Response from The Peaks Pet Nanny, LLC
"Thank you for the great comment and rating! We are thrilled to know that you are pleased with our service!"
Suzanne M.
May 2017
Animal & House Sitting
Better than we even hoped. One of our cats was never seen by our last pet sitter, and by the 9th day that same cat was a purring love machine with Sandy. Every morning we got a text update with photos, which went a long way to easing our minds about how things were going. Everything was done just as we asked, and my orchids and other plants were just fine. It helps that Sandy is a compassionate rescuer of cats herself. We're very happy with the service.
Response from The Peaks Pet Nanny, LLC
"Thank you so much for taking the time to leave us a positive review! We value your feedback and truly appreciate knowing you were pleased with our service."
Tara S.
Aug 2016
Animal & House Sitting, Dog Walking
Gosia was wonderful!!!! Normally, the pet sitters just leave a note but I asked her to please text/imessage or email me since we were out of the country. Gosia updated me daily and was so kind, thorough and attentive. We were all so worried about our dog we almost cancelled our vacation. Gosia updated us daily with a brief text and a photo of our dog. She gave our cockatiel fresh food and water daily and even cleaned her cage before we arrived! Gosia kept us updated on Seiko's medication, her improving health and her little walks with Seiko. We are so very grateful to her for all her help and her excellent care of our dog, Seiko and our bird, Tickle. We arrived home to find Seiko so happy and her health is much improved thanks to Gosia and her love and care!!! Having Gosia come to the house and knowing we could entrust our beloved pets to her instead of a kennel made all the difference in the emotional and physical health of our beloved dog and bird. We cannot even begin to thank her for all the love, attention and care she gave to Seiko and Tickle. Thank you, Gosia and The Peaks Pet Nanny for all your care and assistance. We are so very grateful to Gina, Patric and Gosia!
Response from The Peaks Pet Nanny, LLC
"Thank you so much for taking the time to leave us a positive review! We value your feedback and truly appreciate knowing you were pleased with our service."
Lori G.
Feb 2015
Animal & House Sitting
They were ok. I don’t think they have enough personnel. I needed them for 2 dogs and I had a cat that stays in another room. They were going to send a person, who knew about all kinds of animals, one time but I decided not to do that. They were fine with that. She didn't have a lot of experience with cats. I had my cat in another room and gave her instructions in case the cat came out. She didn't anticipate disasters. She was very good with the dogs. I would use them again if I had more choices on caretakers The price was competitive.
Laura E.
Feb 2015
Animal & House Sitting
They're just really trustworthy. I like them a lot. They're very affordable and flexible.
Ann K.
May 2014
Animal & House Sitting
I cannot say enough good things about Peaks Pet Nanny. The person who would be taking care of my cat did a pre-consultation and learned all the details of my cat's food, medications, and daily habits. She kept in touch with me via text and left a full report for me on my return. She also brought in mail and watered some plants. I was just so pleased with how well everything went. The service may be a little more expensive than some others, but it is worth it for the exceptional services and care provided. I chose this service based on rave reviews from friends, and I am so glad to have found Peaks Pet Nanny. I highly recommend them.
Laren B.
Apr 2014
Animal & House Sitting
I just adopted two kittens, and they were under four months each when I had to go out of town. So I called Gina, and she was able to arrange for Robin to come to my home for a free consultation. It didn't take long for me to know she was a really big cat person, and had experience with a lot of different situations. The kittens seemed to like her too, so I agreed to the contract (which was VERY well thought out, complete with care contingency plans in case of weather, a delay in my return, etc.). Then I showed her what to do. She asked if I would like to receive photos of the kittens via my phone while I was gone, and of course I did.
Then the day before I was to leave, the younger kitten developed conjunctivitis and needed medication via eye drops. I was quite panicky because it was the weekend, and I wasn't certain that I could get ahold of anyone to talk about this needed change to their care. But Gina answered my email pretty quickly and told me this would not be a problem, and there wouldn't even be an extra charge for it. She suggested that I leave a note for Robin with the eye drops and instructions, and Gina would advise her of the change. So I did, and left my cell phone number in case she had any questions. Shortly after my plane landed, Robin did call. The first thing she said was, and quot;Nothing is wrong. Everything is fine. I just have a question.and quot; I REALLY appreciated that she said that first, because once I had a petsitter care for an aging cat with congestive heart failure and she called and rambled on for what seemed like an eternity before I determined that the cat was fine, but she was having trouble with the keyless entry. I almost had a heart attack during that time, so it was wonderful to have Robin cut to the chase first. She just wanted to clarify when I said and quot;left eyeand quot; did that mean my left, or the kitten's left just to be absolutely clear. I was happy she asked, rather than just assuming, especially since that wasn't part of anything I had shown her, and I was a bit frazzled when I left the note.
After that, she sent pictures when she stopped by to care for them. When I arrived home, I had a nice and quot;diaryand quot; of each visit. I could tell that she really had spent time with them because she described things about them that I had not told her. She even gave me an idea for a new game to play with them based on what she was doing to engage them in play even while doing the and quot;choreand quot; part of their care. I would not hesitate to use this company again because of the excellent care and customer service I received.
Then the day before I was to leave, the younger kitten developed conjunctivitis and needed medication via eye drops. I was quite panicky because it was the weekend, and I wasn't certain that I could get ahold of anyone to talk about this needed change to their care. But Gina answered my email pretty quickly and told me this would not be a problem, and there wouldn't even be an extra charge for it. She suggested that I leave a note for Robin with the eye drops and instructions, and Gina would advise her of the change. So I did, and left my cell phone number in case she had any questions. Shortly after my plane landed, Robin did call. The first thing she said was, and quot;Nothing is wrong. Everything is fine. I just have a question.and quot; I REALLY appreciated that she said that first, because once I had a petsitter care for an aging cat with congestive heart failure and she called and rambled on for what seemed like an eternity before I determined that the cat was fine, but she was having trouble with the keyless entry. I almost had a heart attack during that time, so it was wonderful to have Robin cut to the chase first. She just wanted to clarify when I said and quot;left eyeand quot; did that mean my left, or the kitten's left just to be absolutely clear. I was happy she asked, rather than just assuming, especially since that wasn't part of anything I had shown her, and I was a bit frazzled when I left the note.
After that, she sent pictures when she stopped by to care for them. When I arrived home, I had a nice and quot;diaryand quot; of each visit. I could tell that she really had spent time with them because she described things about them that I had not told her. She even gave me an idea for a new game to play with them based on what she was doing to engage them in play even while doing the and quot;choreand quot; part of their care. I would not hesitate to use this company again because of the excellent care and customer service I received.
Barbara R.
Mar 2014
Animal & House Sitting
I thought that the biggest problem was going to be my special needs asthmatic kitty who required daily inhaler treatments, however, Deb, my pet nanny, handled that situation perfectly. I thought that our hibernating tortoise would be a breeze and not a problem at all. Wouldn't you know it, our tortoise decided to come out of hibernation early and made the 'great escape'. Deb found her and put her back where she belonged without a hitch. Deb kept in contact with us and gave us daily reports and updates including pictures! This was our first experience with Pet Nanny's and I can honestly tell you I am so VERY happy with the services. My pets are my world. They are my children. And when I say that I trust Pet Nanny's - that is not a statement I make lightly. Thank you Pet Nanny's and Deb... You are truly a blessing. I HIGHLY recommend them...
Response from The Peaks Pet Nanny, LLC
"Dear [Member Name Removed], Thank you so much for taking the time to post this review on our behalf. We greatly appreciate your feedback and it gives us great joy to know our client's our pleased!"
Jocelyn B.
Jun 2013
Animal & House Sitting
During the initial meet up, the cats took well to a stranger in the house. Even my very scared rescue was nearby and interested. While we were away, Tammi brought in the mail, spent time with the cats, and made sure everyone got attention.
The only issue was that my one cat, who has an extreme dislike of strangers, especially when my husband and I have been out of town for a while, sprayed the shower curtain and corners in the kitchen. I would not expect her to notice unless she inspected the areas. But that was an interesting and quot;welcome homeand quot;.
Next time, we will be more specific on how to monitor the cats so they do not get out of hand.
The only issue was that my one cat, who has an extreme dislike of strangers, especially when my husband and I have been out of town for a while, sprayed the shower curtain and corners in the kitchen. I would not expect her to notice unless she inspected the areas. But that was an interesting and quot;welcome homeand quot;.
Next time, we will be more specific on how to monitor the cats so they do not get out of hand.
Response from The Peaks Pet Nanny, LLC
"Dear [member name removed], Thank you so much for taking the time to post this review on our behalf. We greatly appreciate your feedback and it gives us great joy to know our client's our pleased! Next time, we can look for any areas a kitty might mark, it is our policy to clean any accidents accordingly :)"
Veronica I.
Aug 2012
Animal & House Sitting
I was seeking to use this company for pet sitting services based on other client reviews. However, even with 3 to 4 weeks advance notice, the company was not able to be available for services (due to both pet nanny and client vacations).
My disappointment results from the poor response time that it took for the company to return my calls - it took a week for them to advise me that they are not available for hire on the required date (first contact by me was on a Sunday morning - after a couple of reminder calls from me and 2 actual phone calls, they advised of the lack of availability on Friday mid morning).
Due to the delay in returned phone calls, I am not sure how comfortable I would be to reach out to them in the future to care for my pets. Perhaps they are simply not taking on new clients, but I did not feel they wanted my business.
My disappointment results from the poor response time that it took for the company to return my calls - it took a week for them to advise me that they are not available for hire on the required date (first contact by me was on a Sunday morning - after a couple of reminder calls from me and 2 actual phone calls, they advised of the lack of availability on Friday mid morning).
Due to the delay in returned phone calls, I am not sure how comfortable I would be to reach out to them in the future to care for my pets. Perhaps they are simply not taking on new clients, but I did not feel they wanted my business.
Response from The Peaks Pet Nanny, LLC
"We apologize we were not able to provide assistance for your pet sitting needs at that time. We always try to assist new clients to the best of our abilities. Especially during the summer months (our busy season) requesting service for the first time may require more lead time for us to consult with the pet nannies that service a client's location and try to arrange and schedule 1.) a new client consultations 2.) confirm pet nanny's availability to cover all the visits requested. Our office will ask every available pet nanny (that location permits) to assist with a new client until we can confirm coverage. During this time, we stay in touch and advise of our progress. It is always best to contact the Office in advance if requesting a new client consultation. Once we have completed the new client consultation, keys and all information is securely filed - future scheduling is a cinch, especially with our online scheduling system and automated invoicing."
Jennifer S.
Aug 2011
Animal & House Sitting, Dog Walking
I have been a client of the Peaks Pet Nanny for two years. They have watched our dogs and cats when we go away for a weekend, or for a longer vacation. I was a pet sitter myself for several years, so I am very picky about who takes care of my home and pets when I am away! After interviewing several local companies, I chose Peaks because 1) their rates were competitive 2) the owner answered my detailed questions without hesitation and within my expectations, and perhaps most importantly, 3) the nanny that came to meet us and our pets established a good rapport with them from the beginning and I felt comfortable leaving them in her hands. Not every nanny that we interviewed was able to fit in with our crew. The daily reports that she leaves for us are nice to come home to. We find out what our pets have been up to while we were gone! I have two large dogs that can be a handful, and I show cats as a hobby and occasionally do rescue, so while the number of dogs remains stable there have been times where there were 4 cats here and times when there were 14 cats here. They are very kind in the office about my ever changing numbers, and the nanny is highly tolerant of being greeted enthusiastically by so many animals every time she tries to come in the door. When I first come home from a long trip, for a couple of days I notice that at about the usual time in the day when the nanny would come, the dogs are listening for her car, checking out the windows to see if she is coming, clearly waiting for her! This is the best recommendation for her services that anyone could give.
We use Peaks on average twice a year for extended trips and 3-4 times a year for shorter/weekends. Very recently we had a family emergency which required me to travel 350 miles away at a moment's notice, to be gone for an unknown period of time. I had to put in a desperate call to the answering service late in the night and hope someone would receive my message and be able to come with nothing resembling advance notice. Thankfully, this is exactly what happened. The staff was professional and compassionate with our situation and made us feel like the last thing on earth we needed to worry about was our pets. And that is the main reason one should hire a pet sitter in the first place.
We use Peaks on average twice a year for extended trips and 3-4 times a year for shorter/weekends. Very recently we had a family emergency which required me to travel 350 miles away at a moment's notice, to be gone for an unknown period of time. I had to put in a desperate call to the answering service late in the night and hope someone would receive my message and be able to come with nothing resembling advance notice. Thankfully, this is exactly what happened. The staff was professional and compassionate with our situation and made us feel like the last thing on earth we needed to worry about was our pets. And that is the main reason one should hire a pet sitter in the first place.
Response from The Peaks Pet Nanny, LLC
"Thank you so much for taking the time to post this review on our behalf. We greatly appreciate your feedback and it gives us great joy to know our client's our pleased! Thanks Again for your support!"
Kathleen D.
Dec 2010
Animal & House Sitting, Dog Walking + 1 more
This pet nanny service is excellent! Never having to leave my pups in a non-relatives care before I was nervous but after an initial consultation there were no worries. My own nanny even sat on the floor with the pups to get to know them better. Very thorough information gathering and prompt email replys. My dogs were in great hands while I was away and seemed very content when I returned. I will definately use them again.
Response from The Peaks Pet Nanny, LLC
"Thank you so much for your feedback! Our goal is to treat all our "furry clients" like our own - lavish them with lots of love and attention! But also to treat our client's - like we want to be treated. We are entrusted with your two prized possessions - your pets and your home - we take out pet sitting commitments very seriously and pay very close attention to all details. Thank you!"
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FAQ
The Peaks Pet Nanny, LLC is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
The Peaks Pet Nanny, LLC accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, The Peaks Pet Nanny, LLC offers free project estimates.
Yes, The Peaks Pet Nanny, LLC offers eco-friendly accreditations.
No, The Peaks Pet Nanny, LLC does not offer a senior discount.
No, The Peaks Pet Nanny, LLC does not offer emergency services.
No, The Peaks Pet Nanny, LLC does not offer warranties.
The Peaks Pet Nanny, LLC offers the following services: Daily Dog Walking, Pet Sitting for Dogs, Cats, Birds, other Small Pets. Over-Night Care and Home Security Care.
We do not kennel or board client's pets in our homes. Our philosophy is to keep pets in their own environment, with familiar sights, smells, and their normal routine.