Bill's Scenic Landscaping LLC
About us
Bill’s Scenic Landscaping was established in 1984 as a leading provider of innovative and exquisite outdoor living spaces. We offer a high standard of quality and precision for all of our design, construction, and maintenance projects.
Business highlights
Services we offer
Lawn maintenance. Lawn & shrub trimming. Spring & fall clean ups. Foundation planting. Hardscaping. Patios. Driveways. Sidewalks. Outdoor kitchens & fireplaces. Pergolas & drainage systems. . Snow removal.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
0% | ||
4% | ||
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4% |
In the end, their work was excellent - the wall looks great, a huge improvement over the previous one. There was one issue with some dust on the wall that wouldn't come off. Bill came back personally to take care of it without a problem.
"Thank you. We're happy to hear you are pleased with the results. We appreciate your recommendation."
Several neighbors indicated that they have never seen new grass seed grow in with that density of weeds. A call to the landscaper was of no help either; they indicated that it was our fault for not watering enough. That was the only explanation they could give us (without coming out to look at the yard). We asked that they reseed (the contract said that they would reseed any bare spots), but the soonest that they indicated that they would come out was September (>1 month away).
My wife and I took it upon ourselves to re-mediate our lawn ourselves and from our own pocket. We have pulled approximately 500+ lbs. of weeds over the course of 1 month, and have reseeded the lawn using seed we bought at Home Depot. The lawn is finally starting to look acceptable, but with no thanks to Bill's. For the amount we spent on our landscaping, we would have liked to have seen better customer service and support. With how quickly the weeds have taken over our lawn, waiting over a month to reseed would be ludicrous. By the time the reseeding would take place, the lawn would likely be overrun by weeds again.
Conclusion: Bill's offers very reasonably priced lawn cuts, but I would avoid them for landscape design work. There are bound to be other landscapers out there that offer better customer service after the work is complete.
"We installed this lawn on July 10, 2013. On 8/2 we were informed that the customer was getting a sprinkler system. On 8/5, the customer called to question the progress of the lawn growth. I looked at the lawn on 8/7. I have no way of knowing if the lawn was watered efficiently in the interim, but it did not appear to be the case. On 8/20, the customer called again, this time concerned about the amount of weeds in the lawn. We informed the customer that the lawn would need to be cut because the weeds that grew in the lawn were never cut down and allowed to turn to seed, causing more weeds to grow. We instructed the homeowner to set the sprinklers to 30 minutes per zone and offered to reseed in September because September offers the highest germination rate. We did the reseeding in the last week of September and did not hear back from the homeowner about the lawn until we read their review. Bill"
"You're welcome! We're glad you are satisfied with our service!"
"Thank you for the recommendation!"
"Thank you. We look forward to working with you again."
have been caring for the property landscaping now for one month. My neighbors gave me thumbs up! I look forward to a long relationship.
They spent 2 days doing the cleanup and the mulch but I had to call them to ask why it was not completely mulched. So they sent a person another day. The person mulched and then we went on vacation for 7 days. When we came back there was weed growing through the mulch so we asked them to come again. This time the owner came and they conducted some more services. Its been two weeks and the weeds are back through the mulch, so I am not sure what work he did here. We have been very disappointed with them. There is another local guy here who does our grass cutting and had done the spring cleanup for our neighbours. He has done a fantastic job and I had not hired him only because he was asking for 3000 instead of the 2200 that I paid Bill. I think I was penny wise pound foolish in this instance.
"Unfortunately, we did have to reschedule this job twice due to rain delays. We apologize for any inconvenience this may have caused; however, weather delays are very common in our industry and cannot be controlled. After we completed the work on the contract, a technician walked the property with one of the homeowners who brought the re-growth of weeds to our attention. We returned to spray round-up on the weeds free of charge. If we had known prior to this review that the weeds had returned again, we would have suggested a weed maintenance program. When weeds are as heavily established as they were at this property, they can return even with a layer of mulch because it is near impossible to remove the entire root system of every weed. Customer satisfaction is very important to us and we always strive to resolve any issues as they arise. We feel this job was no exception."
Communication with the office was great. When any times needed to be changed due to weather or conflicts they were prompt to call and reschedule.
Started construction on the day that was promised and completed in the estimated time frame
All for all, from the office to the field workers - Wonderful
"Thank you for taking the time to share your opinion of our company. We greatly appreciate customers who allow Bill's Scenic Landscaping to take care of their landscaping needs. It gives us great satisfaction to make your part of the world a nicer place. Thanks for the recommendation! Bill"
"Thanks for the recommendation! We greatly appreciate customers who allow Bill's Scenic Landscaping to take care of their landscaping needs. It gives us great satisfaction to make your part of the world a nicer place. Thanks again! Bill"
"Thanks for the feedback! We greatly appreciate customers who allow Bill's Scenic Landscaping to take care of their landscaping needs. It gives us great satisfaction to make your part of the world a nicer place. Thanks again! Bill"
Licensing
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