J&J Elite Carpentry, Inc.

If I could give this company 100 stars, I would. We changed our 2 nd floor from carpet to hardwood floors and needed our staircase rebuilt with hardwood floors. J&J had changed our original handrails/posts and rails a few years back and when this job came up , I knew I wanted them to do it because their work is that good. Different pairs of teams come to do each phase of the work and they are all accomplished, gifted artisans. It is humbling to witness how hard they work when they were here….they took care to protect the rest of the house from dust and clean up at the end of each work day. A heartfelt thank you Justin & Jose … and to your wonderful crews that made my house so beautiful…you are the gold standard and I wish your company all the best!

The original basement stairs (approx. 60 yrs) in my house were starting to come apart so I decided to have them replaced and have a handrail put in. I read the reviews on this company and decided to hire them. I should've known that maybe I should keep looking when they gave me an estimate over the phone without physically coming out to see the stairs (I took some pics and sent them to them). They also asked for a large deposit. Against my better judgment, I hired them. The job was supposed to take a day but one of the workers had an emergency and said someone would be back the following day. That night, I went downstairs and noticed that the stairs were not level. You could see with the naked eye that they were leaning to the right. I texted the company and let them know my concerns. No response. The next day the guys came back and I told them my concerns. They said something about the floor in my foyer not being level which in turn made it impossible to have the stairs leading to the basement level. They finished up and although I was not happy with the explanation, I paid the balance. That was my 2nd mistake. Since then I put in another call to the company and still, no response from the owner. If this is supposed to be elite service, I implore you to hire someone else. The fact that the owner could not be bothered to respond to my calls and concerns or come out and check the issue is just bad business. (The installation was done at the end of February, 2024)

Excellent job

I cannot sing the praises of Jose and his team enough. I purchased a new home that had carpeting everywhere and hired J & J Elite Carpentry Inc to replace with wood floors. They did an AMAZING job as you can see from the pictures. J&J even took care of replacing a few closet doors. Jose and his team are very friendly, knowledgable, patient, responsive, on time and professional. They communicate and are transparent with you every step of the way and get the job done with such great detail and care. They also specialize in other areas so I plan to hire them for other home repair needs.

very responsive and professional

I want to tell you of the great experience I had with J&J Elite Carpentry. The relationship with them started with the owner Jose Lugo. We had to replace two old staircases that were falling off the wall and also to install hardwood floors in a foyer at the bottom of one of the staircases. After looking over the whole job and taking measurements Jose assured us that the job we needed and wanted could be done. This was important to us because the house is very old and you can imagine that it is not easy to work in old homes. Joseâ s team had to create a staircase around an old sewer pipe in the basement, it was a tricky job and they did a great job of creating a solid staircase to incorporate the pipe - they created the staircase on site. Leo, the head carpenter, ensured that the crew did a good job throughout. Any issues or concerns we had were taken care of. The project ran two days longer than we all expected but that was necessary and they did a beautiful job. Jose was attentive to what was going on and stopped by to see how the work was coming along - he was very pleasant to work with. They stand by their work and that is extremely important. And they cleaned up everything before they left. They did an excellent job - we are happy. We highly recommend J&J Elite Carpentry for your staircases and hardwood floors.

I cannot sing the praises of Jose and his team enough. I purchased a new home that had carpeting everywhere and hired J & J Elite Carpentry Inc to remove and replace with wood floors. They did an AMAZING job (wish I could add pictures here) J&J even took care of replacing a few closet doors. Jose and his team are very friendly, knowledgable, patient, responsive, on time and professional. They communicate and are transparent with you every step of the way and get the job done with such great detail and care. They also specialize in other areas so I plan to hire them for other home repair needs.

Very professional. Great job

The staircase came out better than I expected, it's simply beautiful.

By far one of the top three best decisions we made for this house! They took our 1970’s railing and brought it current. They did meticulous, beautiful work and it has truly changed the entire look of the house. Through every step of the way, the customer service has been outstanding and Nelly is on top of everything! Stairs and rails are truly a master craft and they are masters!

Jose and his team replaced our existing staircase at our new home. He was so communicative, professional and efficient throughout the whole process. They were also able to fit us in last minute to fix a botched job as we had a former contractor who completely ruined our staircase. Luckily, Jose and his team were spot on and did an incredible job!! Looks absolutely amazing. Would recommend them to anyone!!!

Had my main staircase replaced. Very efficient and workers were very nice and professional. They did great work at a good price!

Very professional and reliable company! Communication to set up job was superb and the job they completed was amazing! Would recommend to any and everyone!

Did a great job

Replaced our staircase and landing, as well as new trim in upstairs rooms. The guys did excellent work. I would definitely hire them again.

Was selling my home ,needed railings. They came and installed the most beautiful rail. So professional, friendly and nest.Theyre work makes my wife sorry we're selling!

LIKE THE WORK.. THE TEAM IS OUTSTANDING. JOSE, CAME ON TIME.. VERY FRIENDLY, RESPONSIVE AND KNOWLEDGEABLE

They came on time on the day they said they would They did all the cutting outside and whatever mess was inside they cleaned completely. They were friendly and very efficient

Jose is friendly,responsive, and knowledgeable. His team is skilled and neat. We are very happy with the results!

The workmanship was excellent and the project TRULY made my home a showpiece.

Very professional.

Jose, Nelly, and the whole crew were great to work with.

Professional and quick service!

I had my main stair case replaced. Great work as the crew paided great attention to the little details, they stairs looks great Could not be happier with the work done.

Excellent job very happy after two try s from other contractors done in one day 👍