ReMax Villa

The experience was HORRIBLE. The marketing for my home looked amateurish at best, was literally a piece of paper with block printing on it. No glossy pictures, or professional verbiage. The agent had an issue with me wanting to be in my home for the showings. When I interviewed a different agent from Villa the manager had an issue with the fact that I did an hour long interview with the agent. She told me that was way too much of that agents time to waste and that real estate wasn't rocket science. If anyone out there does not have a thorough interview with a prospective agent I think they are foolish, you should always know what you are getting into, which is where I dropped the ball in the first place with using Villa. When I asked for an unconditional withdrawal from Villa the manager literally screamed at me with staff in the office like I was one of her minions. She said in all her years doing this job she has never had anyone ask for a withdrawal...I find that very hard to believe, unless she intimidates unhappy clients into staying by raising her voice. My experience was completely insane. The lack of professionalism in that office was horrendous, mainly from the manager. The marketing needs to be much stronger for a property that a buyer pays mansion tax on. I would have to think there are competent agents in this office, but my feedback comes from having one that may not have had mansion tax properties before (hence the poor marketing) and because the manager is completely UNPROFESSIONAL.