Jersey City Roof Repair

Everything went very well. He and his team were very professional and efficient. They got the job done and the roof has not leaked since they did the repair. Also, they did the work in less than perfect conditions because there was snow on the roof, which they had to remove before doing the job.

Very nicely, very informative and professional

Super responsive, very economical, and outstanding punctuality.  
Would highly recommend for any roofing job. 

Mark was courteous, prompt with an available opening to perform the job, and easy to reach to discuss the work. I was concerned about the underground piping in the yard being clogged and backing up. I was also concerned about my foundation planting being damaged by the workmen. ( have had this problem with other contractors).
Mark and his crew came while I was at work. They performed the expected work and left without leaving any trace they had been on the property. I was very grateful! I would definitely use this company again.

Mark is very experienced and confident with what he does. He is very responsive and on time. And his team did a perfect clean up after completing the job. His price is more reasonable comparing to others. Specifically, I would like to mention that Mark followed up with me for issues on the next raining day after the job was done. Most important to someone like me who is not handy at all, Mark provided me 15 years guarantee.

We have a flat roof on an old brick house in Jersey City that began leaking into the attic. Mark did a great job assessing the current leak and potential future problems, then patching it all up. He worked throgh a rainstorm (a serious one, in surprised he could even see up there) and tracked the leak as it moved while patching. He came back the next day to add some more material and tar and followed up weeks later to check on the leak status. All around a good experience working w Mark.

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Arrived on time and completed the work as requested.  Mark communicated well and was willing to discuss changes and recommend improvements.

My roof is 20 years old and I believed it needed to be replaced before I had problems with it. I contacted Jersey City Roof Repair to inspect the roof and quote a price.  Mark's assessment was that my roof was in fine shape and it may be ok for another 5 years.  I absolutely trusted his inspection and appreciated his honesty.  I will contact Mark when it is time to replace my roof in a few more years.

It's an old roof of 14+ so the work/maintenance is definitely needed. Mark took his time to explain what services he can provide to get the roof to a healthy level only AFTER considering the budget we can afford - this was a good approach for me.
He was professional and patient with all my questions. Overall this initial experience was a good one.
He promised to return with a quote for the work we agreed on needing to get done.

Our building is a Victorian house with a flat roof, and repairs can be quite complicated. Rain had leaked repeatedly from the roof through the ceiling and walls of the top two floors of the four story building. This was not a normal leak; it was full-on flooding.
After our initial roofer proved to be unreliable and incapable of fixing our emergency problem, we decided to find someone new.
We contacted five potential roofers. Three contractors returned our call and provided quotes. Mark’s evaluation of the situation by far exceeded the others. While it was the most expensive option, it was also the most comprehensive, and best of all, he guaranteed to fix the leak.
His confidence that he could stop the extreme (and continuing) water damage was the reason our homeowner’s association decided to proceed with him. He committed to being on-site as soon as possible in order assess the unfolding situation and ultimately identified the true cause of the leak.
Mark’s customer service was superlative. He was pretty much always available by email, text or phone. If he would not be available, he let us know ahead of time. He prioritized our building because we had a newborn on the top floor, and after we hired him he got to work the very next day. When we experienced some additional leaks during the repair process, he responded to messages starting at 6:30 a.m.
Mark took the time to explain the repair process along the way—educating us so that we knew exactly what he was doing and could feel confident about his work.
The crew was awesome: punctual, respectful, nice and consistent (the same guys came every day—we’ve hired contractors in the past who used different guys on different days, but having the same crew on site ensured that they were familiar with our specific property and issues).
We wholeheartedly recommend Mark and Jersey City Roof Repair.

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