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888 USA Lock LLC

Locksmiths

About us

Locksmith company. 10% off military, seniors and new move- ins. Licensed, Bonded & insured. 25 years, family owned and operated. Service area covered: New jersey - All counties New York - 5 boro's, West Chester co, Rockland Co, Long Island, Pennyslvania - Philadelphia & suburbs, Delaware - New Castle Co, Maryland- Baltimore and suburbs, DC & N Virginia

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Mobile Locksmith & Safe Service. Access Control Systems, Alarms & CCTV. Key Making.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.428 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
4%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 28 reviews

rosemarie C.
02/2016
5.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna D.
01/2016
1.0
locksmith
  + -1 more
HE DID NOTHING. COULDN'T RE-KEY MY LOCKS. BROKE DOOR KNOB. NOW I CAN'T LOCK MY DOOR WITH MY OLD KEY EVEN. BROKE SOMETHING IN THE PROCESS OF TRYING TO FIGURE OUT HOW TO REKEY. HORRIBLE EXPERIENCE. HE SAID HE WAS ONLY DOING THIS FOR 1 YEAR. YOUNG KID. SAVE YOUR MONEY AND AGGREVATION. NOW I HAVE TO CALL A REAL LOCKSMITH.
Description of Work: HE DID NOTHING. COULDN'T RE-KEY MY LOCKS. BROKE DOOR KNOB. NOW I CAN'T LOCK MY DOOR WITH MY OLD KEY EVEN. BROKE SOMETHING IN THE PROCESS OF TRYING TO FIGURE OUT HOW TO REKEY. HORRIBLE EXPERIENCE. HE SAID HE WAS ONLY DOING THIS FOR 1 YEAR. YOUNG KID.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

John H.
12/2015
1.0
locksmith
  + -1 more
unknown
Description of Work: I retained them to replace the locking system on an Andersen Patio door. They sent a locksmith who removed the old one and then did not have the part to fix it. He put the old malfunctioning one back and said he would get the part he needed and call about finishing the job. I waited, and waited, but he didn't call. I called the company and they said they would tell him to call me. He did not do so. I called the company again and they said they would have him call me. He did and said he would get the part and call to come install it. He did not do so. This is now bout three months from his initial visit. I called the company twice and got no response. I finally went to Home Depot, got the part and fixed it myself. Extremely frustrating.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Scott L.
08/2015
5.0
locksmith
  + -1 more
Excellent service! They showed up on time and followed all of the pre-visit instructions. They did a wonderful job!
Description of Work: Installed Some Locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas O.
07/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Rekeyed 5 or 6 locks. And replaced deadbolt and handle. Extremely efficient and affordable. Explained everything before starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Shelley C.
01/2015
4.0
locksmith
  + -1 more
unknown
Description of Work: 2 hours late...requested 9 -11 AM...came after 1 PM |every thing went well once they arrived

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$170

paula H.
01/2015
5.0
locksmith
  + -1 more
I called, about an hour later he arrived. Did a great job at the price quoted and even tightened the door to make sure it hung correctly! Was very helpful and informative. A real pleasure to do business with!
Description of Work: Changed the two locks on entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sagar D.
01/2015
5.0
locksmith
  + -1 more
I just bought a new house and I wanted to get my locks changed out. Overall, service was good. They were about an hour late of the appt time but I am still pleased overall with the service I got today. AnD I appreciated the discount offered to AL members.
Description of Work: Changed out three locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Molly S.
12/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Excellent, professional and friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ruth S.
10/2014
5.0
locksmith
  + -1 more
I just moved in, and for the first time ever closed my one and only bathroom door. Never occurred to me that anyone would have set a bathroom door to lock, but obviously the previous owner had done so. I tried prying it open myself with no luck, so had to call for help. Locksmith came within the hour, and very quickly (about 1 minute) had it open. All went very well. It took longer to process my credit card than it did to open the locked door. I thought the price a little high, but they had someone here on very short notice, so I guess that's what I had to pay for.
Description of Work: Opened a locked bathroom door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

patrick W.
08/2014
3.0
locksmith
  + -1 more
My appointment was at 6 pm but the technician did not show up until 730 pm. He did not call or notify us that he was running late, and he stated "he did not know the time of the appointment" he also did not know what all was requested but once told began work immediately. I could not get everything I wanted completed because he arrived so late. I am not familiar with the cost of locksmiths, however two locks and 3 keys @135 dollars seems a bit steep. As a result I am not sure if will use again for remaining jobs, I hate sitting around waiting for service and not even be contacted that he was behind schedule and then showing up like "so what, i am late, what do you want completed". It just does not sit well with me.
Description of Work: made 3 keys and replaced two locks on the exterior doors of the house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0

$135

Margaret F.
08/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: They were very responsive and professional. I have an old lock in my home and the service person was able to determine the issue and fix it within an hour! I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Randall B.
07/2014
5.0
locksmith
  + -1 more
What they did worked out well. They came when they said. It was not hard to get an appointment so it went smoothly.
Description of Work: We had to have the front lock fixed because it did not work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Judy O.
07/2014
5.0
locksmith
  + -1 more
The first person with whom I spoke was friendly and answered all my questions and gave me the price of the deadbolt locks. He offered to have someone out the same day, but I scheduled it for two days later. Ryan arrived and was friendly and went to work. This was a brand new installation so everything had to be cut and lined up and installed. He told me ahead of time that there would be a lot of noise. He was professional and got the job done quickly considering all he had to do. He said he would vacuum when he was done with the job. He went over all the details of the deadbolt and how I could change the code on the key pad, left me information on the lock and made sure I knew where they were located, which is very close to where I live. I didn't "shop around" because they have an A rating on Angie's list and because everyone was friendly and helpful and never made me want to compare.
Description of Work: Put in a deadbolt on my front door .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Valerie S.
06/2014
5.0
locksmith
  + -1 more
Tom was punctual, efficient, professional and friendly. I would definitely recommend this locksmith and use them again for any future need.
Description of Work: Had a couple of locks changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Belinda C.
04/2014
5.0
locksmith
  + -1 more
We had lost a set of keys and needed the locks changed quickly. I called and was told that someone would be out in an hour. The locksmith arrived on time, was very courteous and professional. He spent about 1-1.5 hours and did a very good job. The replacement locks are a very good quality. I think the price is a bit high - even with using the Angies list discount it was over $550. I was charged for the locks and to install them plus a service call. However, I don't have anything to compare this to so maybe this is normal. Also, I had to get this done quickly. Very happy with the work and the quick response and I do recommend them.
Description of Work: Replaced locks for front and back doors - each door has two locks - door handle and dead bolt

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Vicki N.
10/2013
5.0
locksmith
  + -1 more
Called Monday afternoon for non-emergency service - came out next morning at my convenience and was prepared to do what I needed done right away.
Description of Work: Changed a couple of locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amy M.
03/2013
5.0
locksmith
  + -1 more
They were able to schedule a locksmith within a couple hours. He came promptly, had with him a part that needed replacing even though the lock is not standard, and was friendly and courteous.
Description of Work: Repaired a deadbolt after a key had been broken off in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David S.
10/2012
5.0
locksmith
  + -1 more
They came out a couple of times to install locks. They were very punctual and friendly. They gave us some different pricing options and were price-sensitive. I'd use them again.
Description of Work: Changed several locks for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary C.
03/2012
5.0
locksmith
  + -1 more
We spent about $100 on that service. We called them mid day and they were out that afternoon, so they came out very quickly. I did not have anything to compare their price to.
Description of Work: We used Interstate Locksmith Inc. in December for locksmith services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jerald M.
01/2011
5.0
locksmith
  + -1 more
The people from Interstate Locksmith Group Inc did a good job. They were quick and very professional. They got their own grinders to cut the locks. They were expensive but they did an excellent quality work.
Description of Work: I used Interstate Locksmith Group Inc to replace four locks in my house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$951

Robert V.
06/2008
1.0
locksmith
  + -1 more
I called a locksmith because I have an old house and the front door knob has a 7 in. set-back and I couldn't get a knob at any standard hardware store. We called for an appointment and they promptly set up an appointment for the next day. I had decided that since they would be replacing the front door knob, I would also take the opportunity the replace the knobs on the two other outside doors to my home and install deadbolts as well. The gentleman showed up promptly the next day. He took a look at the front door and clearly had not been informed that the knob was unusual because he told me he had to go and see if he could get a knob with the proper set-back. He left and returned about a half hour later, but when he tried to install the knob, he found that he had one with a 5 in. set-back and the door is 7 in. so it would not fit (He did not measure before he left). He looked at the assembly and found that he had a knob from the same company, so he could use the existing latch with the new knob. It would be different from the other knobs, but that was OK. He then installed the new door knobs and deadbolts on the other doors. When I was presented the bill it was for $836! I had failed to ask him to price out the work before-hand, but I had no inkling that it would run that much. I did not question the bill initially since I had little to no experience with locksmiths, so I had no basis for comparison. I spoke with my father-in-law and he said he though that was much higher than he would have expected, so I called the office without identifying myself just to ask for a quote for installing new knobs and a deadbolts. I was told that there would be a $49 service charge, and $119 per door to install the knobs and locks. I specifically asked if labor was included and they said yes, and I asked if there was an extra charge for having them keyed all the same and they said no. My bill included both labor charges and charges for rekeying the locks and charged me $80 each for the knobs and deadbolts.. I then indentified myself and asked them about my bill and they said I would have to talk to the installer. I spoke to him the next day and he said they were giving me general estimates and the job determines the price. I asked him to justify how his price could be more than twice what they told me and how he charged fees for labor and rekeying that they said were included. He said that he had to drill holes in the door for the locks which was why he charged me 2 hours of labor at $85 per hour. I challenged him and said that the drilling took 30 minutes tops, so how could he charge me for 2 House and he had no reply. He also said they were mistaken when they said the rekeying was included. At this point I him I had stopped payment on my check, so he contacted his office and they said they would reduce it to $650. I agreed just to be done with it, but I still fell that I was ripped off and will not use them again.
Description of Work: I had three exterior door knobs replaced and three deadbolts installed.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$650

Response from 888 USA Lock LLC
this customer was quoted an ESTIMATE over the phone and we told him we would survey the job since it was specialty work and we would give him an exact price on site. there was NO charge for an estimate. Upon our inspection, we quoted a price which the customer thought was too high. we then gave him a discount and he agreed to have the work done. After the work was done at the agreed upon lower cost, this customer unfairly put in a bad review. We worked with the customer to get him to the price point that he wanted to be at and performed quality work. I believe this to be a case of "you cant make every person happy every time", even though we really try to.

Ruth M.
03/2008
4.0
locksmith
  + -1 more
The locksmith arrived within 2 hours of the call. He was friendly, professional, quick. He did make some effort to cover a piece of furniture and dust bust up later but the sawdust really travels. One lock did not seem to work correctly after he was done but it was immediately remedied. There was a senior discount as well. We are pleased with the final results and very glad to have the problem resolved quickly.
Description of Work: Four doors had dead bolt locks installed. The original locks on the doors were rekeyed and 6 new keys provided. A new knob was installed on one door. This was an emergency due to a lost and possibly identifiable key. I was trying to find someone close by (Mercer County) who could come quickly. As it turns out the worker actually came from PA! I did not have time to comparison shop for prices. The final price includes the new locks, knob, keys, taxes and a 5% senior discount.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$769

TINA W.
08/2006
1.0
locksmith
  + -1 more
OPENED FRONT DOOR WITH A CREDIT CARD. JAMMED BACK DOOR LOCK WITH LOCK PICKS. WILL NOT REPAIR OR REPLACE DAMAGED LOCK WITHOUT CHARGE.
Description of Work: LOCKOUT SERVICE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$108

Response from 888 USA Lock LLC
When our locksmiths gain entry into a house that a customer is locked out of, we guarantee to get them in their house we do not guarantee that the lock will work once we pick or drill the lock open. In some cases, the locks do not work after attempting to pick them. This was the case in this member's opening. We will replace the lock at a discounted price for member. Steve Barna-manager

Aubrey W.
02/2006
5.0
locksmith
  + -1 more
Mr. Harkanson was fantastic to work with. He arrived exactly at the time arranged, called me before hand to let me know he was on his way, and finished all the work in about 45 minutes. He was polite and professional and willing to answer any questions I had. When I called him for another job 10 months later, he remembered me and the property. My second experience was just as positive as the first. He even helped to tighten another door hinge free of charge.
Description of Work: This work was for an apartment that needed all new locks. I had one doorknob installed, five cylinders changed, and one lock opened and then the cylinder removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233
    • 1(current)
    • 2

Contact information

893 Cranbury S River Rd Ste 203, Jamesburg, NJ 08831

www.interstatesecurity.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

888 USA Lock LLC is currently rated 4.4 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

888 USA Lock LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 888 USA Lock LLC offers free project estimates.
Yes, 888 USA Lock LLC offers eco-friendly accreditations.
No, 888 USA Lock LLC does not offer a senior discount.
Yes, 888 USA Lock LLC offers emergency services.
No, 888 USA Lock LLC does not offer warranties.
888 USA Lock LLC offers the following services: Mobile Locksmith & Safe Service. Access Control Systems, Alarms & CCTV. Key Making.

Contact information

893 Cranbury S River Rd Ste 203, Jamesburg, NJ 08831

www.interstatesecurity.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM