Lester Pools, Inc.

They didnâ t even start to open my pool when the guy ripped my cover and lied about it. When I confronted him about it he kept denying it and then left my house. I called the company and got well my guys are saying they didnâ t do it and that was it. No one should use them.

AVOID AT ALL COST!!! Liner replaced and concrete patio done in Nov 2020. Destroyed half my yard that was immaculately landscaped. Pool liner was floating upon opening due to the cover and pump they provided and set up which fell into the pool ended draining the water - they said itâ  s my fault. Hired another company who fixed the liner but as soon as I began walking in the pool there were dozens of rocks protruding under the surface of the liner and two craters the size of my fist in the deep end. Owner has no experience in working on pools or customer service and is extremely rude. They would not honor my warranty which is allegedly good through Nov 2021. I took tons of pictures and videos since no one would believe the final product after spending over $22k. My advise is to research a real pool professional. This company is a joke.

This is the best pool company I ve dealt with in 30 years. Service and people are excellent!

There rates to open & close pools is Fair & more reasonable than other companies I’ve used. Lester’s wife is a sweetheart. She gave us a quick appointment. Lester and his crew arrived on time and proceeded to close our pool in October 2017. I made my next appointment for the pool opening in May 2018 and everything went well. I’ve also proceeded with Lester to replace my pool cover in October 2018.

This company is amazingly inept. I scheduled a liner install with pump replacement and new pool ladder. They changed my schedule without notice twice. On the third try, they were five hours late and did not answer any of my phone calls trying to find out where they were. When they arrived, they couldn't figure out how to remove old pump and install new one. A total waste of my time, leaving me to now try to start my project all over again.

Called them to open my inground pool. Came on time tried to sell me the chlorination machine for over two grand. I came home and my pressure gauge was at 55 psi. They never even checked!! or called to tell me. They demanded the check my wife tipped them 20 and they left. I noticed the jets not having pressure and i backwashed 5 times. nothing. called them for service. Elizabeth answering the phone could not confirm which day they can come and she would call me. Then she told me to leave my gate open!! I refused since i have common sense and dont want any kids or pets drowning . Anyway, she never did until i called next morning. Then she tells me they are on their way and i got to go there even after i asked her to give me notice.They came and told me it is working fine threw an invoice in my wifes face and cursed me that i didnt have a check ready for them. My wife called me to speak to them and he asked my wife if i speak English. I felt really insulted. NEVER AGAIN I WILL CALL THEM. HORRIBLE - STAY AWAY NICK I.

Lester very professional. We had a leak, somewhere in the system. He checked all the lines, no leaks. He finally found the backwash was the problem. His price was extremely reasonable. I highly recommend him.

We have only used Lester pools since finding them. They maintain our pool on a weekly basis as well as open and close it. They just converted it to a salt water pool. My wife and I are very satisfied with their work.

Very Good service.

I did receive immediate phone conversation; customer service was very friendly; technician came to home that afternoon.

Overpriced

Service was excellent!! Fast and sufficient.

My first time as a customer, Elizabeth and her team were very professional and efficient.

good

The only negative thing I can say is that they forgot to clean out the filter, but they were hard working, friendly came on time, did a great job.

We checked over a dozen Pool pros in SI and NJ and chose Lester based on his professionalism, approach and the pool components/materials he proposed. He explained every piece he would use right down to the pipes. His quote was detailed unlike any of the others. During the build out, we were shown the workmanship and choices were explained thoroughly. The quality was apparent. The Lester team worked quickly and cleaned up nicely. I know I can call should there be any problem and I will get the help I need. The finished pool is beautiful. If we had to do it again, Lester is the way to go. We are completely satisfied! Thank you Lester

Excellent Service. Our neighbor used them too. They cut up the old liner and put it in palstic bags for disposal. They were even working in the rain! We are a little out of their work area but they came anyway. Great to do business with.

great friendly service i will continue to use lester pools for all my pool needs ! thank you !

Our pool project is not completely finished. But so far Lester is a professional through and through.Very accomodating. Would definitely recommend him.Also his prices are totally not over the top. Karen J. DePrado

tech was very proffessal

They were on time and did what they said they were going to do. Very clean and I am very happy with the work.

helpful

Gave me a ridiculous price over the phone for something that turned out to be inexpensive and easy to resolve

They were excellent....as soon as we spoke you knew you were in good hands....questions were answered and we learned what we needed....work was completed as stated in a more than satisfactory manner...we are so pleased ..we have dealt with a few companies and Lester Pools is in a class by itself....we are so lucky to have found them....they know their business....

Great Service, On time, Knowledgable, Friendly, Gets right to the problem and fixes it & Very Fair! All services should be this way! Hire him!