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BCG MARBLE & GRANITE
Laminate Countertops - Install, Laminate Countertops - Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Repair,
About us
We are a family owned and operated company. With more than 25 years of experience. In order to give you a quote we need you to mail, email, fax or drop of a layout of your project. We do not give prices over the phone. Once the quote is accepted we need 50% to hold material and or before template day. Final payment will be due the day of installation. We take cash or check only as form of payment. We walk you through the entire process from selecting slabs to laying out templates on slabs so you know how your tops are going to be cut. We try to scheduling installation according to your schedule. You are part of the entire process, we do not cut until we have a sign agreement by the customer.
Business highlights
37 years of experience
Services we offer
BarBQue Counter Tops, Fireplaces, Jaccuzzi Tops, Natural and Engenieered Stone Fabrication and Installation of Counter Tops, Vanities, and more...
Reviews
4.828 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 4% | ||
| 4% | ||
| 0% |
Showing 1-25 of 28 reviews
Jenique A.
Jul 2020
everything went smooth on replacing the countertops. I would recommend them anytime. I have had other experience with other companies that was horrible. You get what you pay for. The craftsmanship of BCG was great. From the office staff , the template guy, and install team, they all are very nice and professional. We couldn't be happier with the work they did.
Charlotte C.
Nov 2016
All went smoothly.
Jane M.
Oct 2016
Man made product substituted for Tasso Marble. Installation incorrectly done. Failed to follow sketch of fireplace surround I sent to them. They refused to fix problems.
Trevor B.
Jan 2016
The experience from start to finish was first class. There was an issue with the slab that was our giant one piece island. It was taken care of and the company wanted to ensure everything was done to our satisfaction. I would recommend BCG to anyone and everyone
Augustine B.
Oct 2015
unknown
Diane M.
Jul 2015
unknown
Kathleen M.
Jun 2015
very professional and knowledgeable. I picked out which top I wanted....I did have to buy a new sink from them....not expensive...and they installed. Quality work, wonderful, professional people
PETER E.
Jun 2015
The process went very smooth from the purchase at their facility to the final installation.They delivered exactly what they promised.
Bob H.
Apr 2015
unknown
Fran P.
Apr 2015
unknown
J C.
Apr 2015
Phenomenal job! Very professional, superior quality at a reasonable price. Great customer service from initial meeting with Gabriella to pick out the granite, to templating with Jerry and to final Instalation. Everything went off without a hitch and as promised.Great communication through out the process. They exceeded our expectations. Would use again.
Response from BCG MARBLE & GRANITE
"Mr and Mrs (member name removed), It has been our pleasure to serve you and to make the process of your project a great experience. I love the way it looks thanks so much for the picture. Enjoy your home and your new counter top. If there is anything else we can help you with please let us know! Thanks Gabriela Carrascon, Manager"
Ottielynne P.
Apr 2015
Everyone there was great to deal with...from Paolo to Gabriella to Jenn. The installers were very efficient ,neat & clean. There was one little glitch and they will fix that next week with no questions asked. From my first call to the last they walked me thru the process and answered my questions with a smile. I will gladly use them when I am ready for kitchen counters. Thanks BCG
Graham W.
Apr 2015
Everyone we dealt with at BCG was very professional, pleasant and easy to work with. We had originally contacted BCG because of an Angie's List deal and reading the reviews, and went to discuss material with them. In the end we didn't use the Angie's List deal, and ordered directly from BCG. We made a sketch of what we needed and took that down to their showroom, and they were able to give us approximate pricing. We looked at the granite samples there and chose a material that we liked. Then we went to the warehouse to select the actual slab that we would get. Then BCG came to the house to make a detailed template of the shapes we needed, and he also gave us advice on what needed to be done to prepare for the installation. We went back to BCG to see how the templates would fit on the slab of granite we had chosen and decide the best arrangement. The installation was scheduled for a few days later, and we were very pleased with the results. The seams are invisible, and everything fit exactly as planned. The whole process took between 2 and 3 weeks. We would definitely use BCG again.
Brian S.
Apr 2015
unknown
Coreen M.
Apr 2015
unknown
Carol C.
Feb 2015
The company was easy to work with and very professional from start to finish. Prices were reasonable.
Response from BCG MARBLE & GRANITE
"Thank you very much for allowing us to help you with your project! We are very please to know that you are enjoying your new counter tops. thanks BCG"
Adrienne M.
Aug 2014
Fast, clean & very personable. Even brought me a spare sink to be hooked up when cabinets were installed so I would have a working sink when he measured for the countertops...Very accomadating, would definitely use them again
Response from BCG MARBLE & GRANITE
"Good morning, Thank you very much for taking the time to write a review about the wonderful experience you had working with BCG. It is very important for us to know that we have accomplished one of our most important goals, that is to have satisfied customers. Please let us know if we can help you in any other way! Gabriela Carrasco- Manager BCG"
James G.
Jun 2014
unknown
Response from BCG MARBLE & GRANITE
"Thank you very much for taking the time to write about your experience with BCG. I am glad we were able to help you in completing your project. Please let us know if we can help you or your friends and family in any other project. Thanks Gabriela Carrasco- Manager BCG"
David H.
May 2014
The project was done in two stages. The first was a new countertop for the center island to accommodate a new cooktop. Initially this was to be as far as we would go for now. However, the results were so excellent and there were additional slabs of the same granite still available that we decided to do the rest of the kitchen now.
While the center island was a single piece for the countertop, the rest of the kitchen was more complex. There was a large L-shaped countertop required for the sink/dishwasher area that required three pieces of granite, a separate area next to the ovens, the butler's pantry and finally a desk area with attached hutches - eight pieces of granite all together.
The first step was measuring for each piece. BCG sent someone who did this a created templates for each piece. Every detail was discussed such as where corners were rounded or square, where overhangs were extended to line up with the backsplash so it would not hit on the rounded edge (the backsplash was tile to be installed after the countertops).
We then visited BCG and discussed where each piece should be cut from the slab. This was done so the best grains were in the pieces most visible and to match grains on pieces that were epoxied together.
BCG then installed the countertops and caulking them in place. They did a terrific job. You have to know where the seems are to find them and all counters fit beautifully.
While the center island was a single piece for the countertop, the rest of the kitchen was more complex. There was a large L-shaped countertop required for the sink/dishwasher area that required three pieces of granite, a separate area next to the ovens, the butler's pantry and finally a desk area with attached hutches - eight pieces of granite all together.
The first step was measuring for each piece. BCG sent someone who did this a created templates for each piece. Every detail was discussed such as where corners were rounded or square, where overhangs were extended to line up with the backsplash so it would not hit on the rounded edge (the backsplash was tile to be installed after the countertops).
We then visited BCG and discussed where each piece should be cut from the slab. This was done so the best grains were in the pieces most visible and to match grains on pieces that were epoxied together.
BCG then installed the countertops and caulking them in place. They did a terrific job. You have to know where the seems are to find them and all counters fit beautifully.
Response from BCG MARBLE & GRANITE
"[Member name removed], Here at BCG we are very please to read your comment about your experience with us. Our goal is successfully achieved when we have happy customers like yourself be able to recommend friends and family back to us. Thank you for the opportunity to serve you and be part of making a kitchen "your Kitchen".. Thanks, Gabriela Carrasco - Manager"
John M.
Apr 2014
unknown
Response from BCG MARBLE & GRANITE
"(Remove member name), Thank you very much for taking your time to write a good review about our company. It really makes us happy to see that we have accomplished our main goal, that is to have a satisfied customer that will recommend us to friends and family. Enjoy your tops and let us know if we can be of any other help. Thanks Gabriela Carrasco- Manager"
Irina R.
Mar 2014
good job. there was a small defect - they came back right after I called them and fix it
Response from BCG MARBLE & GRANITE
"Good morning [removed member name] I wanted to thank you very much for taking the time to write a comment about your experience working with BCG Marble & Granite South. I am glad that we were able to complete your project to your satisfaction. It is our goal to have happy customers, so I thing we have accomplished our goal! Thank you! Gabriela Carrasco - Manager"
Peter D.
Jan 2014
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John P.
Aug 2013
BCG's Hackensack office provided the granite cutting and installation for our kitchen renovation. From templating to layout to installation, we were impressed with the level of detail involved in the whole granite process that BCG provided. After a detailed template is made at your home, you are invited to visit the site and layout your template on your chosen granite. Recommendations are made and the customer signs off on all aspects of the job before each step is taken. The installation went perfectly as the installers were very conscious of the details of our particular job. They also have the specialized moving equipment for carrying the heavy granite into the house. They provide a stainless steel sink of your choice or if you provide your own custom sink (as we did) They will install your custom sink onsite. Any necessary minor cuts are also done in place onsite so that they are made to fit exactly. I would highly recommend them to other Angie's list members. BCG was recommended to us by designer consultant Steven Anger at Counters 'N Tile in Wayne and the granite slabs were provided by Everest Marble in Clifton (both to be reviewed separately)..
STEVEN B.
Jul 2013
Everyone we came into contact with was extremely friendly and knowledgeable. Very thorough and responsive from start to finish. Install went well and my kitchen looks beautiful. They even made me a small table out of the scrap they cut out for the cooktop!
Edward N.
Jun 2013
Excellent. We we're restoring our shore house that was damaged by Hurricane Sandy. The original kitchen contractor incorrectly installed the counter top after the kitchen damage was remediated. Cabinet drawers would not open or close and the counter height was too low versus its original design. This was a high end European cabinet design rendered useless by the original contractor. Enter Paolo from BCG. He responded timely, professionally and honestly assessed our situation with the risk of counter damage on removal and reinstallation. Paolo had removed about 100 counter tops and he successfully reinstalled ours. Needless to stay we are ecstatic to have our high end kitchen back and functional. Thank you Paolo and Angie's List as we need to be careful selecting contractors and especially in storm damage areas where unscrupulous contractors take advantage of those that are already hurting. Couldn't have done this without Angie and Paolo.
Licensing
State Contractor License Requirements
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FAQ
BCG MARBLE & GRANITE is currently rated 4.8 overall out of 5.
No, BCG MARBLE & GRANITE does not offer free project estimates.
No, BCG MARBLE & GRANITE does not offer eco-friendly accreditations.
No, BCG MARBLE & GRANITE does not offer a senior discount.
No, BCG MARBLE & GRANITE does not offer emergency services.
No, BCG MARBLE & GRANITE does not offer warranties.