Royal Air Heating & Air

I do not recommend them. We used them in August 2014, but they have been back several times, their work was really bad. We really got taken advantage of. They had to come back for a lot of service. Their employees are very rude, they're ignorant, they're very stupid. They installed the unit on our second floor. We have three zones and they worked on zone 2 and 3. They actually installed the unit in zone 2. they could have a nicer attitude; I can't really put into words they are just horrible. A lot of times they said they had to charge us, but this is a brand new system. They let us wait a long time to get back to us. We had problems with the air conditioning and had days without air conditioning after they installed it. We would not use them again, we are still hurting because of them. We had to hire another company and pay more to do repairs.

I have been a customer of Royal Air for 8+ years and have been very impressed with the entire experience. They are very responsive, knowledgeable, clean and sell only what is needed and don't try to upsell or push something that is not needed. Not many "honest" contractors remain out there.

Their price was very fair. They were great. I was satisfied.

Excellent work.  I am very pleased with Royal Air.  They kept our old heating system running as long as it could go and when it needed replacement (emergency service three winters ago) they got us a replacement system over a holiday weekend and restored our heat quickly.  They're honest.  They're capable and informative.