From new roofs to repairs we are your # 1 choice. Specializing in many facets of the roofing trade, our highly skilled and trained staff of certified technicians are on standby, ready to take on the next project. Our estimates are free and we offer a free multi point roof inspection so why wait? Call today to schedule your free appointment.
Roofing, Siding, Windows
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"Hello [Member Name Removed], I'm the owner of Roof Doctors for the Central Jersey area. I don't have a record of you calling into our call center to book any appointment. Our company tracks everything electronically from the first time a customer calls in. I do however have a record of you calling in on November 19th at 5:12 PM, you spoke with Raj and stated "need to get a time for the roof repair tomorrow". Unfortunately, it seems maybe you have us confused with a different company. The charge of $95.00 you mentioned isn't our minimum charge for repairs, our charge is higher than this. Our insurances, hourly rate we pay our technicians, equipment, vehicle maintenance, fuel, etc. total much higher than $95.00 to perform a repair for a customer. I'm sorry you had an experience with a company you didn't feel you like, but that company isn't us."
"Hi [Member Name Removed], my name is William, I'm the owner of Roof Doctors for the NJ locations. Here at Roof Doctors we value every client. To avoid situations such as yours, we have a number to call which has someone available to answer 24/7. I spoke with Jason and I am now aware that you and he were only in contact via his cell. Jason had stated that the evening he came out, it was too dark to perform repairs once your leaks were diagnosed. You were never charged for the leak detection service and I was unaware of your situation and the urgency for immediate repair assistance. Needless to say it is never good business practice to make nothing on a job and leaving a client unhappy. I encourage any customer to call our main line if they may ever need assistance beyond that of which one of our technicians may offer. The techs are rarely in the office which makes tracking a schedule nearly impossible via a roof top. I hope you may reconsider us in the future and I would look forward to the possibility of serving you."
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"Thank you, [Member Name Removed]!"
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"Thank you for your kind feedback. I also told Peter and the crew about your review, they were really happy to hear such thoughtful words. Thanks again."
"Thank you for your kind and thoughtful feedback!"
"Hi, I was the one who actually came out that day. I just wanted to thank you for your time and polite feedback."
"Thank you for your kind feedback. We greatly value our property investment clients and appreciate this opportunity to have worked on your families property. Please keep us in mind for all your exterior needs. Thanks again."
"Thank you for your feedback."
"Thank you for your thoughtful feedback. We are always pleased to help our property managers. Thanks again."
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"Thank you for your kind feedback and thank you for the opportunity to fix the leak on your companies rental property. Please keep us in mind for all of your exterior needs. Thanks again."
"Thank you for your kind and thoughtful feedback."
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