
Bowsher Construction
About us
Bowsher Construction is a full service home improvement and construction company. We no longer sub-out any of our work to better service our customers. Currently running Interior Painting Special: $99.00 per room (labor and painting supplies). Walls only. Homeowners are to provide paint. Maximum room size 14' x 14' and ceiling height of 8 ft. (each additional foot is $10.00 per room). Ceilings are $.50 per sq. ft. Doors are $15.00 each for both sides. All pricing includes two coats. Premium paint is recommended to ensure a quality finish.
Business highlights
Services we offer
Demolition, bathroom and interior remodeling, cabinet and furniture assembly, crown molding, custom carpentry, custom closets, drywall, handyman job, hardwood & laminate floor installation., interior painting, kitchen, removal, storm damage and mold remediation, tile installation, window and door installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
58% | ||
5% | ||
11% | ||
3% | ||
24% |
I do appreciate the communication skills one of the painters had in helping understand their quandry. I hope this review will help with the development of better priorities of the company and appreciation of its employes.
My fellow members in Angie's list, avoid them as much as possible. Rather, find one reliable and honest handyman who has responsibility and work ethic on the job they do. These people are not.
I purchased them through Angie's list with the deal of 6 hour handyman's job for $250.
When I sent them my to-do-list, they said it is more than 2 person's job and they would do so for another $250.
However, it turns out that this was not a bargain at all.
The way works in this company is the boss, who posts the ad in Angie's list, collects $50 and the rest of $200 goes to their handyman who takes the job. To be honest, $200 is a prevailing market rate for a typical handyman, so what I got was not a deal a t all.
Even worse, the two people who came to my house were complete slackers. It was very obvious from their attitude from the beginning that they did not have any feeling of responsibility (knowing that they would not come back again ever). They basically slacked off most of the day until 6 hours passed. Among things in my to-do-list, they avoid to do anything that is serious and ended up picking very simple things such as taping the basement windows with plastics for insulation.
One simple thing that I had asked as to replace a shower head and this guy was such a slacker doing such a sloppy job, that he broke one part while installing the shower head. Then he told me that the new shower head that I had purchased was defective. Can you imagine a handyman who cannot even change the shower head?
I also had purchased some blinds to install, and these guys said it is technically impossible to install them as the blinds were not compatible with my window frames. I believed them, but then I hired another handyman for something else, and he immediately installed them without any issue.
Finally, I had them to replace a kitchen sink, and it started to leak a few days later.
The worse part was that they requested to be paid in advance even before starting the work, saying that they had a lot of customers who refuse to pay. I was naive and paid them in advance, but at the end of the day, I just felt like I through away $500 for nothing. I tried to complain by sending out messages through Angie's list, but they never responded back.
I am actually thinking of submitting a claim against Angie's list to get at least half of the money ($250) back.
If you need a handyman, rather use handyman-nj.man. I recently used them and these guys do a good job and do not request for payment in advance. Any good and responsible handyman will do the job first and then send out invoice to you and that's what the guy (Sean) from handyman-nj.com did.
Again, don't use Bowsher construction as you will pay its boss just for posting ads, and then the work will be done by his sub-contractors who do not have motivation to return to your house again if anything breaks or not done properly.
Paragraph 1 "dining room 12x13 ft" - it is much smaller 8x10 "she chose much cheaper option"- Michael, my telephone and email contact at the company, was told by me what exactly what needed to be done. If this Angie's List deal was not appropriate for this molding and pointing job, I should have be informed of this. "she was told we would be cutting it close"- I was told no such thing. As a matter of fact , Lloyd and his partner were working at a leisurely rate. "she did not have the proper equipment"- I emailed Michael specifically before scheduling the job to inquire as to what I needed to buy for the installation of the molding and the pointing of the mortar. I bought exactly what he told me to buy. There was no mention of tools I needed to have on hand for the project. THIS IS ALL WRITTEN IN THE EMAILS BETWEEN MICHAEL AND MYSELF.
Paragraph 2 "homeowner is responsible to provide all materials and equipment such as compressing nail gun etc. "- I was not told to provide the tools. If you refer to the emails between Michael and myself you will see exactly what I was told to provide. "she bought nails that could not hold up the molding" - I bought the finishing nails that Michael told me to purchase according to the specifications of my molding. I bought the specifications to the hardware store and the employee of the store provided me with the correct size given the thickness of the molding. These finishing nails are specifically made for molding so that once installed, thy are virtually invisible. Lloyd , the handyman refused to use them. Instead he used larger screws that he insisted would not be seen once caulked and painted. "we gave her the option of going back to Home Depot and getting longer nails" - no such option was given to me
Paragraph 4 "150 ft of molding" - it was a small room that needed approximately 56 feet of molding. I can supply the purchase order for the molding if necessary "screws were still showing"- they were showing because molding requires finishing. I brought up my concern about the screws showing even after they were caulk and was told by Lloyd that once I painted the molding they wouldn't be seen.
Paragraph 5 "she notified us 2 days later that she wasn't satisfied" - it took me that long to paint the molding with 2 coats of paint to see if the screws would become less visible. They did not.
Paragraph 7 "would come back to rectify even though we didn't have to". - who doesn't stand behind their work? Of course a business is expected to correct a problem.
Paragraph 8 "cheaper, irrational, uneducated"- it is outrageous that a business would imply these terms when referring to a customer.
"Homeowner purchased a promo for $249.00 ($180.00 of which goes to the contractor) for a Handyman for a Day to install crown molding in a 12 x 13 ft dining room. When a member purchases a Handyman for a Day (Instead of hiring a carpenter to work until the job is complete) they are getting 8 hours for one handyman or 4 hours for 2. She chose the much cheaper option even though she was told that we would be cutting it close to get that all installed since she did not have the proper equipment such as pneumatic finish nailer, 12" compound miter saw, biscuit joiner and a detail sander. When you purchase this extremely low price handyman special the homeowner is responsible to provide all materials and any special installation equipment such as a compressor/ nail gun. She did not. All she provided was the MDF (made of recycled paper product), a small box of 1" finishing nails and a tube of caulk. Luckily we sent two handymen because without a nail gun one man could not hold an 8 ft. length of molding with one hand and nail it up to the wall with the other. Not to mention, she bought the nails that could not hold up crown molding as the "experts" that stock the shelves at Home Depot told her. We gave her the option of going to Home Depot and getting the longer and stronger gauge nails (which would have cut and hour into her time to go there and back). Instead they used small furniture grade screw they had with them that are long enough and strong enough to hold the crown and would catch and hold onto the drywall in back. Instead of letting the two handymen work together on this task, the homeowner had one of them re-point the bricks on the front of her house which took 45 minutes away from the caulking and cleaning up the finished look at the end. The guys installed and caulked approximately 150 sq ft of crown molding, caulked all the seams along the ceiling lines and at the bottom long the walls. They advised me that the screws were still showing through after the 4 hours were up. (They actually were there about 4hrs and 20 minutes). The homeowner notified the guys of her concern about the screws showing after caulk because she only had one tube). She contacted us on Friday Oct 31 (Halloween) morning to let us know that the screws were still showing and that she was not satisfied. We did the work at her house 2 days before. She was upset that we couldn't get there right away and that our carpenter did not answer his phone. I told her our company policy is that our crews do not answer calls or make calls during the work day because nothing would get done. We offered to come back the Monday after that weekend - November 3. On Saturday November 2 I saw that she left a negative review here on Angie's List even though we scheduled with her to address the screws in the crown. This is why I have a problem with some homeowners. We are not always perfect. Time ran out and the guys left the work 5% unfinished. But you purchased a special with a time limit. We were willing to come back and rectify it for you even though we did not have to based on the deal you purchased. Instead you run to the internet to disparage a business before we came to fix the small issue. Needless to say, we will not be returning. This is my call. As any of you would if you owned a business and the customer tried to hurt your business and still expect us to fix the small issue that was not of our cause in the first place. We will no longer be doing these type of deals because I've noticed that the cheaper the homeowner the more irrational/ uneducated of the expectations. PLEASE VISIT [hyperlink removed] TO SEE A HOME PROJECT CALCULATOR THAT GIVES YOU TIME, MANPOWER NEEDED, MATERIALS COSTS, EQUIPMENT NEEDED AND LABOR COST OF HOME IMPROVEMENT PROJECTS. Her job with zip code, costs and materials/ equipment needed can be viewed by clicking on or cut/paste the address here: [hyperlink removed]"
They will be coming back to finish the grout on the tile, and I also will be calling them to sand down several bedroom doors so that they close properly. Lloyd was knowledgeable and helpful, taking the time to explain to me that my current doors were with fixing, rather than replacing. He also told me what supplies I needed to get and exactly where to get them, pointing out that I should get a non-locking door knob for my young daughter's room, so she would not accidentally lock herself in. They were punctual, neat, well spoken, clear, and helpful. I would highly recommend them and would use them again in the future.
When Lloyd from Bowsher first visited our unit to discuss the work required, we were very impressed by his attention to detail. He seemed to understand what we needed to get the apartment tenant ready, and evenoffered to fix some items like sticky glue left behind on the refrigerator, dirty marks behind the washer/dryer etc. free of cost. He said a team of 2 people would take 3-4 days to complete all the tasks, and gave us an estimate of $2500 for the work. In the end neither was the painting job satisfactory, nor were the additional little items that he initially promised to address completed.
I travel out of town for work every week, and my partner cannot leave work before 6pm being an hourly employee. So it was very difficult for us to visit and monitor the progress during the week. My partner did a walkthrough of the job done after work. There was no sunlight at this point, and everything seemed fine. Based on this walkthrough, he paid the balance and gave them an A on Angie?s List. There were some minor things to be done which Lloyd promised to get done. We trusted him to finish the job and clean up the apartment when leaving. Sadly none of that happened. When our tenants went into the apartment on a sunny Friday morning, they were shocked to see the quality of the work. So here goes the good and the bad:
GOOD
The grouting and staining of the master bath was done very well and with lot of attention. We wish we could say the same about the rest.
BAD
1. Paint job ? Our apartment was already in good shape except for normal wear and tear, and some crayon marks from the previous tenants? children. The ceilings and most doors were in great shape. The Bowsher paint job was really messy and left parts of the unit in worse shape than when we started ? brush strokes in different directions, no uniform and smooth finish, gradation in the color level, spattering, unfilled holes and nicks etc.
Despite charging us for two coats of paint, many parts of the walls looked like touch ups. Though we specifically agreed not to paint the doors, some of the door edges and frames were painted with some glossy white paint leaving the doors looking really bad.
Honestly they did a job that would be adequate for an apartment in a housing project, not in a premium building like ours, and definitely not worth the price we paid.
2. Punctuality - When Lloyd returned to review the issues we had with the job, he showed up almost an hour later than scheduled. My partner and our tenant had to request to leave early from work to be there. I was traveling for work, and took an early flight to be there. However, he showed up at his own sweet time with no apologies. Finally while leaving, he had the
audacity to say that he would rather be home with his family! As if our time and schedules meant nothing.
It also seemed that he wanted to get there as the sun was setting, so that the imperfections wouldn?t be visible as had originally
happened during the walkthrough.
3. Cleaniness ? Bowsher?s team completely messed up our apartment. Our departing tenants had professionally cleaned the apartment after they moved out, and the place was completely clean when we handed the keys to the Bowsher team to begin work. They used our custom made kitchen island to store their work material. After staining and grouting the master bath, the faucets, tiles and flooring were left with the brown stains. The kitchen sink was also left really dirty. The worst is that they got paint onto our bamboo floors as part of painting the trim, and didn?t bother cleaning it up.
4. Professionalism and customer service ? When we sent pictures of the issues, the initial response from the owner Michael was that none of this was there when we left. They left a huge purple blotch in the entryway trim unpainted. After looking
at the picture of the blotch, the owner Michael said that it was a piece of tape, instead of taking ownership for the oversight.
When Lloyd came in, he was almost yelling at the top of his voice all along, being very condescending and unhelpful. He would not let us get any words in, and never gave us any good reasons for the paint color gradation, unpatched holes, visible crayon marks etc.
The worst part was his trying to steer the attention away from their shoddy paint job by telling our tenants what we didn?t pay for. All we were trying to find out was why they didn?t do perfectly the job they were actually paid for. After yelling non-productively for a good hour-ish, he walked away. Since then neither Lloyd nor the owner Michael have made any attempt to reach out to us and fix the problems they created.
5. Value for money ? We paid $2500 for the whole job which is a pretty penny considering the apartment was already in pretty good shape. Lloyd kept trying to make excuses for their shoddy work by saying we paid a very low price. We got estimates in the same price range from other contractors?things unfortunately did not work out with them due to our timelines. In the end we hired another contractor for less than half the price to clean up Bowsher?s mess. And Lloyd wanted another $500 for properly
painting our doors that they ruined in the first place! We tried our best to pay them more money and get the job satisfactorily completed. But with all Lloyd's yelling and denials, it became clear to us that with any amount of money, the Bowsher folk will probably never care to do the job to your satisfaction.
It seems Bowsher Homes? philosophy is that they will work a predetermined set of hours for the money you pay them. Those hours are determined by them based on the work you ask them to do. Once the hours are up, they don?t care if you are
happy with the job, or if the job is complete. Quality, attention to detail and customer delight are definitely not their priority.
If you want to spend a lot of money, lose your peace of mind and get shoddy service with a nasty attitude, Bowsher Homes is the right choice for you.
"We are noticing that no matter what we contractors do there will always be around 10% of our customers who we cannot please. This is another baffling case. This customer and his husband actually gave us an A upon completion then changed it a week later after their tenant told them they were unhappy. They also gave our crew a $60.00 tip and our final payment after a 20 minute walk-thru. Why would a homeowner give an A, a tip and the final payment after a walk-thru if they were unsatisfied? Is it because they were renting to a lawyer who wanted money off his initial rent and security because he was supposedly not pleased with the painting. As I always say, we are not perfect but we are always willing to correct mistakes. In this case, we just don't get it."
"This is a tough one because our guys loved this member and her husband. They were a pleasure to deal with and even gave our guys a tip upon completion. But this is where I am confused. We have a process of having a brief walk-thru at the end od each work day when we do a home improvement project. Our guys show the progress and any problems before they leave for the day. We never just walk out and go home. The homeowner is fully aware of the progress. This member's home was built in the 1870's - just after the Civil War and Lincoln's presidency. I mention this because of this member mentioned that the tile work was subpar. We have pictures of this entire renovation including the gutted bathroom stage and the uneven/ patchwork framing. The new sheetrock and cement board in the shower and walls outside the shower we bowed as a result. This was pointed out early in the process and has an obvious affect on the tiling. They could have paid extra to have the walls leveled but they did not want that. It would have been a time consuming and laborious task but this is the homeowner's option. We have pictures and think the renovation looked great. They approved final payment after the walk-thru, gave a tip and gave no mention of anything but complete satisfaction until a month later when they apparently noticed something. They also have a 12 month warranty and was notified if they are unhappy with anything to let us know and we will come back to fix because we are based just a mile away in Hoboken."
If you work with him do not bother to call him because he never answers phone calls. His voicemail is full and he does not erase his messages on purpose so people cannot leave messages. The only way to reach him is via text message. He responds when he feels like it.
After 6 weeks of super slow work my sheetrock job is still not complete. I cannot wait for him to show up for work any more. He goes to other jobs and ignores this one and the work never gets done. He always tells me he will be done in 3 days and the work load stays the same.
I trusted this person based on his reviews at Angie's List. In fact, that's how I learned about his services and hired him. (He had a special sheetrock promotion which I bought for $89) I think what has happened after this promo, is that he started getting a lot of jobs and wanted to fulfill them all but he could not coordinate his time so he started falling short on completing some big jobs like mine, leaving customers like me stranded. Of course I made the mistake by paying him majority of the amount he quoted. So probably in his mind, he is done with it. Who knows?
When he shows up, he shows up after 9:00 pm which is late for a construction professional. He and his work partner are pleasant people but they seem to be not very efficient with their time. When I met him, I had really liked his attitude towards the job and to the customer. His quote was reasonable and he had A rating at Angie's List. That's why I decided to hire him. (By the way, I learned not to trust the rating on your website after this terrible experience. I don't think I will ever hire anyone for a big job using your website!)
I was planning to move to my place on May 30th but because of him I am not able to. Now I have to find cash to pay one more month of rent. Who will reimburse me for that? I have an infant. I cannot bring her into a house filled with sheetrock dust. The place is in unlivable condition for a baby. Why should my baby pay the price of his mistakes? I am very upset.
Thanks to this contractor I have no kitchen and no bathroom in my house because I lost 4 weeks of crucial renovation time that cannot be put into dollars and cents. I had to reschedule the delivery of my appliances and the other contractor's job that will come after his part. So the entire project's end date shifted to some time in June (maybe July)
I wanted him to come to the house, take his stuff and return my keys but he did not answer my texts and phones for the entire day. Finally he texted me in the evening saying that he will return the key (which he did the next day) If I had any faith in this person, I'd let him continue the job but I lost all my trust to him because he keeps misleading me saying that the job will finish in a few days and he ends up going to other jobs and does not show up at my place, putting me in thousands of dollars of more debt.
"First, we never, never asked to leave home. We returned the keys when we realized she was not understanding that the drywall installation and spackling delay was her fault because of the plumbers she hired. We provided the A.L. member with an estimate in Feb. 2014 to install drywall on approx. 2400 sq. ft. of ceilings and a few walls in her home. It was completely gutted except for a few heavily damaged plaster walls. The estimate called for 10 days to complete. When we were called back to start in mid-April the work conditions changed drastically. The members HVAC or plumbing company installed ductwork right along the ceiling line in every room we were to work in. They had plenty of room to push it back up into the rafters of those beams but it was much easier for them to do it as they did, we suspect. Her plumbers also installed Pax plastic hot and cold water lines along the bottom of those studs near the ceiling line (once again). WE DID NOT EXPECT NOR WERE WE TOLD THESE WOULD BE INSTALLED WHERE IT WAS BECAUSE ONE SCREW INTO IT WOULD CAUSE SERIOUS PROBLEMS. Just one screw into a duct and we would have compromised the system by causing a leak. A screw into the Pax hot/cold water line would give them a water leak. Her husband is a custom cabinet carpenter who would be there every evening and he was told that the job would take much longer because we would need to be much more careful screwing theee boards off during the installation. He understood everything we said and agreed but mentioned that his wife was just not listening to him. In many cases, we had to cut and install blocks to push the ducts and water lines up to prevent screws from going into them. (We have the pictures of all of this for anyone who would like to see). Last but not least, we ended up installing about 35 more sheetrock boards than was originally agreed to. AT NO POINT DID WE EVERY ASK FOR MORE MONEY. JUST MORE TIME. Once we went past her 2 weeks we were into other customer time who were scheduled a month in advance. Therefore, we showed up after 4pm (never after 9pm – our guys are with their families at 9) or early in the morning. She also did not understand why the spackle compound was taking long to dry and asked us many times to apply more compound to finish faster. Three applications of compound must be applied a certain way to get best results. This homeowner told us she was feeling the pinch of paying rent in one place and the mortgage in this new, instead of appreciating how careful we were to avoid damaging her HVAC and plumbing systems we get this. This review is very disconcerting."
When we spoke to Michael, he and Lloyd promised to complete the work in the time defined by the contract. But then next day, they did not even show up and just went blank on us. I learnt later that they signed a big amount contract and so they did not care to even complete their prior commitments they made. So unprofessional.
Finally after a couple of days, they came back and started kicking the can around. I threw them out later that day and got them black-listed in my building community. Unfortunately they did not realize we are architects and we know the means and methods for construction better than them.
I have reported them to AGC-NJ for misrepresentation and non-performance of scope of work.
Do yourself a favour and avoid them at any costs. They told us that they were looking for a perfect score in Angie's List. They may tell you the same. Don't buy into it.
was simply outstanding! They were also friendly and they worked quickly
without sacrificing quality. Not only that, they didn't leave my house
a mess like some contractors tend to do.
I grade them an A+.
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