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Window Genie of Bergen-County

4.7(
44
)
Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

At Window Genie of Bergen County, we clean windows and a whole lot more! We’re your locally owned, operated and fully insured home service professionals servicing Bergen County & surrounding communities. All our technicians have been screened and are badged for your safety and protection. Call us today for a free, no obligation estimate on any of our services; window cleaning, window tinting, pressure washing, gutter cleaning, and holiday decorating. You don’t have to rub a lamp, just pick up the phone and put the Genie to work in your home today! Additional service area - Mahwah, Ramsey, Wyckoff, Franklin Lakes, Allendale, Glen Rock, Hillsdale, Ho-Ho-Kus, Midland Park, Montvale, Oakland, Old Tappan, Oradell, Paramus, Park Ridge, Ridgewood, River Vale, Saddle River, Teaneck, Tenafly, Upper Saddle River, Washington Twp, Westwood & Woodcliff Lake.

Business highlights

Eco Friendly
25 years of experience

Services we offer

Residential & commercial window & chandelier cleaning, deck, fence cleaning, concrete, brick cleaning & sealing, house washing, roof cleaning, gutter clean-out, & general pressure washing. We even offer Holiday Decorating!

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
  • Visa
  • MasterCard
Our recent projects
  • 2
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    Assorted photos uploaded by Window Genie of Bergen-County

Reviews
4.744 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
5%
2
2%
1
2%
Write a review

Filter reviews by service

Showing 1-25 of 44 reviews
James M.
Nov 2021
1.0
$100
It didn't not go well, they left pots on the window of the house.
Gil M.
Mar 2021
5.0
Yes, I recommend this pro
$5,000
The technicians were meticulous and the end result was wonderful - our house looked amazing.
Cathy E.
Mar 2021
5.0
Yes, I recommend this pro
$1,200
I couldn't be happier. Everything went as planned from start to finish. My home looked amazing, and I didn't even have to worry about taking the lights down. They came back in January to remove them, just as promised.
Response from Window Genie of Bergen-County

"Thanks for the kind review. See you next year!"

Larry A.
May 2020
5.0
Yes, I recommend this pro
They did a great job, and I thought the price was very reasonable. Made appointment with Kathy, and she was a pleasure. Highly recommend them. Larry
Response from Window Genie of Bergen-County

"Thank you for your kind review. We are very happy you are pleased with our service."

Laura B.
Jan 2020
5.0
Yes, I recommend this pro
$600
Perfectly, unobtrusively, professionally.
Response from Window Genie of Bergen-County

"Thank you [Member Name Removed]!!"

Lucille P.
Aug 2019
1.0
Did not return calls
Response from Window Genie of Bergen-County

"I'm so sorry that we missed calling you. Please give us a call and I will be happy to discuss your needs. Thanks. Cathy"

Michelle L.
Aug 2019
5.0
Yes, I recommend this pro
$460
This Company was great! They were very responsive, professional, and courteous. Their work was done very quickly and efficiently. We will be setting up a bi-annual schedule moving forward.
Response from Window Genie of Bergen-County

"Thanks you for your review. We look forward to seeing you in the future! Cathy"

John B.
Jun 2019
5.0
Yes, I recommend this pro
$1,100
Orlando and his assistant, Ryan, were outstanding. They did an excellent job cleaning the windows inside and out as well as an outstanding job power washing the entire two story house. They even cleaned our exterior brick on our chimney. They also cleaned a large deck, stairs, a patio set on the deck and slate pavers. Everything looks new. I would highly recommend them. Their pricing was very competitive.
Response from Window Genie of Bergen-County

"[Member Name Removed], I am so happy you were pleased with our service. I look forward to servicing your home in the future. Best Regards, Cathy"

Janet T.
Dec 2018
5.0
Yes, I recommend this pro
Fine. They did exactly what we agreed they would do. Timely and polite.
Response from Window Genie of Bergen-County

"Thank you [Member Name Removed]. We are very happy your are pleased with our service."

Sandra Stiva S.
Dec 2018
3.0
Okay, however, they did not have boot covers. They had to do over some of the windows where some obvious dirt was left. They said they had to move on to the next job and could not stay longer but were very nice about it.
Harry G.
Dec 2018
1.0
$875
The date agreed upon for installation was Tuesday, November 20, 2018 and that was the date the lights and a 36" wreath were put up. The gutters were also to be cleaned, re-securing of the hanging gutter along the roof line and the screens that were on the gutter line were to be removed. The bow was missing on the wreath when we arrived home from work. The screens were still attached when I checked the next day (during daylight). After calling (on the same day of installation) to address the missing bow, it was attached the following day but in the wrong location (not where we requested)/it was to cover the cable that was showing below the wreath. It also seemed to have been carelessly placed (crooked). I called Kathy on the same day that the bow was attached and I informed her that we did not like how and where the bow was placed (we were also promised a nice looking bow). A picture will be attached if possible as proof. Kathy informed that she was not going to be able to send anyone out to fix the bow as we wanted because it was not possible to send someone immediately to address that issue (which to her seemed minor/of course because she did not pay for the service). I then told her that we would purchase our own bow (a bigger size and more appealing). I informed her that if it were something that I could easily do I would. I also stated that my wife also was not pleased with this. I made sure to stress that it was not a free service (it cost $875.34)/the gutter cleaning was free. Kathy then stated that possibly someone could come out on Friday, November 30, 2018. Today is Friday, November 30, 2018 and no one showed up! Shameful way to treat a customer especially a first time one. If anyone decides to seek service from this company in the future, be sure someone is home to supervise so that it is done correctly from the get go.
Response from Window Genie of Bergen-County

"[Member Name Removed], I am very sorry for the delay. We will definitely be there to put the bow where you want it on the wreath on December 5th. We have had some delays because of the weather and the high winds. Again I apologise for the delay in fixing the bow. Please feel free to call me with any concerns. 201-857-0400. Best regards, Cathy Window Genie"

Kathy O.
Oct 2018
5.0
Yes, I recommend this pro
$200
They were very good. They had trouble putting a few of the screens back in the window, but stuck with it until it all came together. Very respectful and courteous.
Kei Z.
Sep 2018
2.0
I got a quote for 60 windows as $360-$410 but when the cleaners came he raised the price to $760 so I had to cancel the job.
Response from Window Genie of Bergen-County

"I am so sorry that we the cost of the window cleaning the crew gave you when they arrived was more than the original telephone estimate. When the crew arrived they saw that all of your windows had grids with individual panes. These type of windows take considerably more time to clean, and that is why the cost increased. When the appointment was made we were not aware that you had this type of windows. Again, I am very sorry for the confusion."

Ohm D.
May 2018
2.0
I am really disappointed!!! I called Window Genie of Bergen county because I saw their truck cleaning homes in my neighborhood and because they are highly rated on Angie's list. They gave me an appointment for today, May 29th, at 9 am. When no one showed up, there was no call until 12:30 pm, I FINALLY CALLED to find out what happened. The woman who answered said the following: 1. The team that was scheduled should have called me to let me know that they are being delayed. 2. They will be at my house within the hour. She could not provide me their direct number. After more than an hour, still no one showed up so I called to cancel for today. She asked me if I wanted to reschedule - so I asked for a date within this week - she could only give me a date three weeks later. When I requested to cancel - she hung up on me. This way of scheduling an appointment, not following thru and not showing up is not a professional easy of dealing with customer.
Response from Window Genie of Bergen-County

"Mrs. [Member Name Removed], I am so sorry for the confusion. We always give a 2-hour window when scheduling, but I guess in this case we did not convey that to you properly. I would like to try to make this mistake up to you and offer you a 15% discount on the services you had scheduled. Again, I am sorry for the miscommunication. Best regards, Cathy Easer Window Genie"

Douglas M.
Mar 2018
5.0
Yes, I recommend this pro
Excellent, but had to return. They forgot the garage windows.
Linda C.
Feb 2018
5.0
Yes, I recommend this pro
They did a great job! I was late to the appointment and they did the outside of the windows while waiting for me to get home. Great service!
Response from Window Genie of Bergen-County

"[Member Name Removed], We are very happy to hear that you are happy with our service. We look forward to servicing your needs in the future. Best regards, Window Genie"

Matt W.
Dec 2017
5.0
Yes, I recommend this pro
$800
Everything went well.
Response from Window Genie of Bergen-County

"We are very happy that you are pleased with the service we provided you."

Ethel B.
Nov 2017
5.0
Yes, I recommend this pro
Very well. The men were on time, very professional and neat in washing the windows.
Response from Window Genie of Bergen-County

"Thank you for the kind review. We hope we can service your home again."

GLORIA L.
Nov 2017
5.0
well, I expected the gutters to be flushed with water, but they used an air blower. I would have preferred water so I could see if water was flowing easily thru the gutters. I did not ask how they would clean the gutters so that is my fault for not asking. I thought water was the only way to clean the gutters.
Susan H.
Nov 2017
5.0
Yes, I recommend this pro
$100
They were excellent. We were thrilled with all aspects from complications, professionalism, timelyness and great work! They will be our only window cleaners from now on !
Response from Window Genie of Bergen-County

"We are very happy that you were pleased with the work that our guys performed. Please feel free to contact us for any of your needs in the future."

Michelle K.
Oct 2017
4.0
Yes, I recommend this pro
$230
The new window cleaning machine they now have with the integral water hose and squeegee did not work to get out any of the hard water marks from our windows. After Window Genie left, my husband and I had to go back to a few windows and apply a little more pressure and plain old elbow grease to wipe them off with microfiber cleaning cloths. Definitely feel that this new machine does not clean as thoroughly though it may save time for the cleaners. Otherwise, the Window Genie team was completely responsive and professional. Next time I would ask them to manually squeegee and wipe down the windows.
Michael F.
Sep 2017
5.0
Yes, I recommend this pro
$139
The pricing was unbelievably good.  The quality was fabulous.  I would recommend him with any doubt in fact I am going to use him again.
Julia D.
Sep 2017
5.0
Yes, I recommend this pro
$335
They arrived promptly, were professional and also did a great job!
Response from Window Genie of Bergen-County

"Thank you for the great review and your business :)"

Jo M.
Sep 2017
5.0
Yes, I recommend this pro
$100
Our windows and screens were cleaned by Orlando and his buddy. Excellent job! Often screens are just wiped down. These guys soaped them up outside and really got them clean. Windows are sparkling and screens are squeaky clean! I would definitely hire them again!!
Response from Window Genie of Bergen-County

"Thank you so much for the wonderful review."

Paula R.
Aug 2017
5.0
Yes, I recommend this pro
$106
Excellent job! Will hire again!
Response from Window Genie of Bergen-County

"Thank you for the review :)"

Showing 1-25 of 44

Licensing

Bonded
Insured
Licensed*

Trade License Number

13VH04607400

Trade License Locale

New Jersey

Trade License Authority

New Jersey: General

Trade License Expiration

03/31/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Window Genie of Bergen-County is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: Closed Sunday: Closed
Window Genie of Bergen-County accepts the following forms of payment: Check, Visa, MasterCard
Yes, Window Genie of Bergen-County offers free project estimates.
No, Window Genie of Bergen-County does not offer eco-friendly accreditations.
No, Window Genie of Bergen-County does not offer a senior discount.
No, Window Genie of Bergen-County does not offer emergency services.
Yes, Window Genie of Bergen-County offers warranties.
Window Genie of Bergen-County offers the following services: Residential & commercial window & chandelier cleaning, deck, fence cleaning, concrete, brick cleaning & sealing, house washing, roof cleaning, gutter clean-out, & general pressure washing. We even offer Holiday Decorating!

Contact Information

227 1st St, Ho Ho Kus, NJ 07423

Service Hours

Sunday:Closed
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:8:30 AM - 5:00 PM
Saturday:Closed
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