Patriot Mechanical Contracting

I contacted them to replace my hot water heater. (I believe I was connected with them through American Home Shield.) They gave me a reasonable estimate, so I moved forward with having them replace it. About an hour before they were supposed to come, I get a call saying they gave me an estimate that was too low and that the water heater ended up costing much more. While I didn't think that this was really my problem, I'm a fair person, and we split the difference. This was just the start of my issues. The technician who replaced my water heater got gross, rusty water all over my bathroom and while he tried to clean it up as best as he could, I was finding rusty water stains for months. In order to get the boiler inspected by the town, paperwork with a certain seal has to be submitted from any contractor. I called and emailed PMC for OVER A YEAR, asking them to submit the paperwork. Every time I was able to speak to a human, she was confused as to why Brian didn't submit the paperwork and would follow up. I would never hear back. I finally gave up cause I wasn't sure what else I could do. This was in July 2021. In September 2023, I reached out again to resolve this issue and threatened to take legal action. Unsurprisingly, I heard back right away and the paperwork was finally submitted. However, as part of the agreement, they were supposed to pay the town fee for the inspection, and what a shock, they did not. I didn't even bother contacting them and just submitted the payment myself cause the thought of going back and forth was too much. As part of the inspection, the town asked for a hose to be replaced and said they should have replaced it in the first place. I will give PMC credit because when I contacted them about the hose, they sent someone the following day. I thought I was finally done with them. I was wrong. About a month later I went to check in on the property and was greeted by the smell of gas. PSE&G came immediately and told me that one of the connections for the new hose was not tightened properly. Of course it wasn't. Thank god nothing serious happened and PSE&G was able to fix it. Moral of the story: DO NOT USE PATRIOT MECHANICAL CONTRACTING.

It was excellent, they did very good work, very neat, cleaned up after themselves. They are fast and on time

Fair pricing and clean and courteous service. Would highly recommend

Bryan and his crew were terrific. They responded immediately to our emergency request, gave us a very reasonable proposal and were able to start on the work right away. We very much enjoyed working with this company, will absolutely use them again, and are happy to very highly recommend them to others.