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Paul Noll & Son inc

About us

Family owned and operated. No plumbing job is too large or small for you to call on Paul M. Noll & Son, Inc. Our plumbtricians have been serving the community for over 70 years, so you can rest assured any issue our professionals fix will not be coming back to haunt you. What is a plumbtrician? A plumbtrician is a technician who is trained in both the plumbing and the electrical trade. Why call two companies when you can just call us for all your plumbing and electrical needs, including those that the "other guy" couldn't finish

Business highlights

Emergency services offered
90 years of experience

Services we offer

All kinds of plumbing (faucets, bathroom & kitchen remodeling, bathtubs), drain cleaning, electrical panels, electrician(ceiling fans, generators, light installation, sewer cleaning), water heaters

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
9%
2
5%
1
5%
Showing 1-22 of 22 reviews
Arleen K.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Matthew K.
Feb 2016
5.0
Yes, I recommend this pro
$13,525
We noticed a slow draining 1st level tub on 1/2 which was followed by backup of 2nd level shower into 1st level tub. Called Noll & Sons on Sat 1/2 and they were over two days later. After removing toilet and snaking to break a clog, they recommended camera inspection of the sewer lines. Found a significant break in main waste line which is under concrete slab home. Followed up on 1/5 to discuss repair and take pictures for masonry company who would access broken pipe. Estimate prepared and reviewed, additional scope of work discussed, and deposit placed a few days later.
Permits were applied for and crew showed up on 1/18 to start repair work. Concrete floor saw cut and excavation located broken waste line which was replaced (12-13' long) along with cleanout outside of home that day. Martin and his crew returned on 1/19 to meet with inspector and oversee masonry work to ensure everything completed. While here, Martin took the time to replace some old shut off valves that concerned him as they were either just old (1976 construction) or quite old and appeared to be leaking at outside spigot. A new toilet was installed and all work completed on day 2.
Martin and his crew took great care of us making sure that we knew exactly what was wrong, how it needed to be repaired, and ensured quality mason was used to cut and access the repair. He also was great in addressing needs of homeowner's insurance company for reimbursement and recommended several contractors who could be used to replace a tile floor damaged during the repair process.
We have used Noll & Sons in the past for a sewer line replacement at a different property and for a burst pipe emergency repair during the polar vortex of 2013. We have always found them to be on time and on cost. When it comes to plumbing needs, there's no one else we'll call. Truly a top notch outfit that makes sure things are taken care of the right way following a good plan.

Matthew M.
Jan 2016
5.0
Yes, I recommend this pro
$250
The provider was excellent. In addition to the work, they were very patient with matching schedules with two different homeowners to get the work done.

Patricia S.
Jul 2015
3.0
$250

The plumber from Paul Noll & Son arrived approximately on time, and found the problem with the leak under my kitchen sink quickly.  The time it took to replace the faucet seemed reasonable.  My only issue was that he arrived at my house a 2:25, but the time he charged me on the invoice started at 2 PM.  I do not feel that charging travel time was ethical, but unfortunately I did not realize the problem until several days later when I took a closer look at the bill.  It taught me a good lesson, always check the bill prior to writing the check, for if I had I would have disputed the start time.



Joyce T.
Mar 2015
5.0
Yes, I recommend this pro
$900

Company rep showed up right on time with all hardware and supplies.  Wall needed to be sawed through and I was advised of process throughout.  Work was neat and service was highly professional. I have used this business a number of times over the past few months for both electrical upgrades and plumbing fixture replacements and in all cases work was done in a timely, professional manner. 



John M.
Nov 2014
5.0
Yes, I recommend this pro
$149
They got back to us quickly and did the work professionally.  Dealing with these folks is always a pleasure.  They get the job done right.

Brent F.
Nov 2014
5.0
Yes, I recommend this pro
$160
Mike helped me with tank problem by phone in order to avoid an emergency visit fee. Got the tank working again without a visit. Mike came by today to service the tank and replace failed part on a non-emergency basis, saving me about $100. He also advised me on how to service the tank myself in the future. Thanks, Mike!

Joann W.
Oct 2014
5.0
Yes, I recommend this pro
$300
A third generation company.  Very skilled and professional and can be relied on for the best service.

Moe A.
Oct 2014
5.0
Yes, I recommend this pro
$450
Everything went well the first time Paul Noll had to get the exact make and model of part not working he came back and replaced with the correct part and everything is working fine. I am in the property management business and I used Noll and Son for years their prices are fair and they do excellent work. I will continue using them in the future with similar projects.

Barbara F.
Oct 2014
1.0
$1,895
unknown
Response from Paul Noll & Son inc
"We were called out to check on a leaking water heater. I was out to look at water heater within an hour of call as customer stated it was an emergency. I looked at job and told customer that they needed to replace the water heater. I explained to the customer that this was not a standard replacement, as there were a few items that needed to be addressed as required by njsp code. The smoke pipe had to be upgraded to a larger size and re-installed into chimney and a shut off valve needed to be installed because there was no existing valve. I explained this to customer before work was done and she agreed to proceed with work. I then cancelled jobs already scheduled for that day so i could install water heater so they wouldn't be with out hot water and there would not be any damage done to basement from leaking water heater. After job was complete the customer seemed satisfied and happy with my work. I explained that we would file the permit that day and once the permit was ready we would pick up permit and mail it to them so they could schedule inspection with township. Once permit was ready we picked up and paid for it and we mailed permit card to homeowner and called and spoke with owners husband stating that they needed to schedule inspection. I did not receive any phone calls or emails from customer about inspection. I only recently received a call about a leak near water heater in which homeowner thought the new water heater was leaking. I responded promptly and examined leak, i found that the leak was not the water heater but was coming from the furnace. I asked the husband if he would like me to repair that and he said he would take care of it. I did not charge a service call for diagnosing leak. While I was there i asked if water heater was inspected and he said he never received anything and thought the town would call him. I explained to him that they needed to call town to schedule inspection. Today, October 7 2014 the owner of our company hand delivered a copy of the permit and scheduled inspection for water heater. When I arrived at job the first time I explained everything to the homeowner from the pricing to the permit process. If i was unclear about either I apologize for the miscommunication, my main concern at the time was the plumbing emergency that needed to be addressed promptly. As for the cost of the job we charge the same price for all standard water heater replacement plus any additional costs. Our standard installation includes new water heater, permit filing fee, removal, and chimney certifcation. As stated above there were additional items that needed to be addressed which made the cost higher. When talking to "other local plumbers" i wouldn't be sure they were aware of extra work involved, the work on these jobs vary from job to job depending on the different variables. I take pride in my work and in my business, in no way do we take advantage of our customers weather they are a senior or not. I am always available to answer any questions or issues. If there was anything that was unclear or if you have any additional questions I would be more than happy to go over it with you."

Jennifer K.
Sep 2014
2.0
$320
I was very disappointed with the cost. I was charged over $300.00 for less than an hour of work. When I questioned it, he said I had to pay for travel time and the job was harder than he thought. I was under the impression it was a By the hour job... He was very nice, but if felt as though he way over charged me. I will be getting a firm price on things in the future or using another service.
Response from Paul Noll & Son inc
"I was called to repair/ replace a leaking hose bib. This job was not a simple repair as piping for hosebib was in basement ceiling with no access. I worked quickly and efficiently to make repair and install new hosebib. The time of the job lasted a little over an hour. We price these jobs by the hour and if job goes in to the second hour which includes our travel time then we charge for the second hour. We had done work for this customer before when they had an emergency so i thought they were familiar with our pricing. I should have reviewed pricing with customer at beginning of job but i was focused on getting the job done. The price we charged was for labor and material which was a pretty competitive cost for the work that was done. I apologize for not going over cost of job with you and will be sure to give you a price before any future jobs."

John M.
Aug 2014
5.0
Yes, I recommend this pro
$142
We called because our bathtub was completely clogged.  We left our info with their message service and received a call back in under five minutes. Mike was able to come the same day.  He was on time and friendly.  The tub had drained before he arrived (thanks to Drano), but Mike took a look, snaked the pipes and cleaned everything out better than we could.



We asked him to look at a few electrical outlets while he was here and he made a few adjustments and repairs, giving us some advice for other non-essential repairs we may choose to do later. We were charged for one hour labor and $2.00 in parts.  We will definitely call them again if needed.

Helen M.
May 2014
5.0
Yes, I recommend this pro
$150

We called on a Thursday morning. He was able to come the next morning to see what the issue was. He arrived on time and although he wasn't able to fix the problem, he took the time to thoroughly go over what could be the issue. We appreciated his efforts on our behalf. It was more than anyone had done previously. We would use him again, and recommend him highly to anyone.



Cynthia N.
May 2014
5.0
Yes, I recommend this pro
$250
I called for a quote to hook up my water line to my refrigerator. The price was extreamly reasonable. They did not beat around the bush, which most plumbers do. They were very professional and arrived on time.  I will defiantly use them again for any plumbing related needs!

Matthew K.
Mar 2014
5.0
Yes, I recommend this pro
$155
Had a frozen/burst pipe this winter due to no insulation in second floor open space. Home at the time so damage minimal and we were able to locate by removing drywall/ceiling of small closet. Called at 330 and had someone there by 430. Repaired with a piece of pex very quickly. Fast response, great quality and professionalism.

Ming G.
Jan 2014
3.0
$280
Water was leaking around the bath tub on the second floor to the first floor. The plumber came, cut a hole in the first floor ceiling, found where the leak is, and put some caulk near the tub to seal the leak. The cost was quite high for the amount of work done, which would've been fine if it fixed the problem. Furthermore, we now have a gaping hole in the ceiling and we were told to find someone else to make the seal around the tub look more professional and fix the hole cut by the plumber. This would still have been fine if the leak stopped. However, the leak returned very soon. So we paid about three hundred bucks for an ugly hole in the ceiling; that's about it.
It would've been better if the plumber told us he couldn't fix it after an inspection, and charged much less, or actually stopped the problem from occurring for at least a respectable amount of time.
Response from Paul Noll & Son inc
"We were called out to check a leak in the ceiling. After investigating leak our tech explained to homeowner that the leak was not a plumbing issue rather a caulking or grouting issue. He had to cut a hole in ceiling to see where leak was coming from and left hole in ceiling to air out any moisture that had been in ceiling. Our tech also explained to homeowner that he should leave ceiling open to prevent the spread of any mold growing due to moisture and water that had leaked there. He also gave him a few recommendations to get a carpenter/ tile guy to come in a repair grout and caulking where leak was coming from. Tech explained this all to homeowner before leaving and homeowner had no complaint at that time. We are a Plumbing company not a tile repair company, once we found that it was not a plumbing issue that is when we recommended you get a tile guy to make needed repair. We were called to check a leak and we did so in a timely and professional manner."

Joann W.
Sep 2013
5.0
Yes, I recommend this pro
$1,100
He was an excellent electrician who was professional,prompt, and courteous. He kept me informed throughout the process

Thomas C.
Jul 2013
5.0
Yes, I recommend this pro
$150
They helped us out. They were extremely good. They were extremely helpful. This was a plumber we had never used before and we will be using him again.

Michael D.
Jul 2012
5.0
Yes, I recommend this pro
$269
This is the second time we used this company and are still very happy with their work. We had a leak from our bathroom that leaked in on our kitchen ceiling on a Sunday so I called to leave a message to setup a appointment as it was not an emergency. Martin Jr received our message and responded right back and said he would get us in on Monday, we welcomed that fast and quick response. Mike showed up on time and found the problem right away, he cut a hole in the kitchen ceiling where the water leaked from and found that a pipe was loose and almost had become disconnected. Mike removed the bad piping and installed new piping. He checked to see if it leaked, no problem. Mike told us to wait about a week before we get the hole in the kitchen ceiling fixed just to make sure we have no leaks. Mike and Martin gave us a name and number of a dry wall guy that they said was good to use. We will wait the week to make sure all is well and well try the Dry Wall guy they recommended.

Michael D.
Jul 2012
5.0
Yes, I recommend this pro
$2,650
We dealt with Martin Sr the owner, Martin Jr his son and Mike a worker. Everyone was very nice, easy to work with and very professional . Martin Jr and Mike arrived at our home on time, installed a new sump pump pit, installed two new sump pumps which we provided, two check values and piped everything to the outside. Martin then installed a new separate circuit and outlet for the second pump as we thought it would best to keep each pump on a separate circuit. They then cleaned up their work mess as before they came, explained the operation and labeled the outlets so we know which pump was which outlet. We are very happy with their work. The cost for the the new sump pump pit, check values and piping to the outside was $2400.00 we had provided the two new sump pumps. The cost for the new circuit and outlet for the second sump pump was $250.00.

Patti R.
May 2012
5.0
Yes, I recommend this pro
$15,000
The many times we have had a service performed - I can honestly say I have not one complaint. Very professional, calls right away to messages left, explains everything they did. I have never waited more than a couple days (for things that were not urgent - just wanted them done). They are very trustworthy also - anything that "was" urgent - they came right away (next morning for a leaky faucet pipe).

Janis M.
May 2009
5.0
Yes, I recommend this pro
$3,000
They were pleasant and nothing I asked was too much. He was always pleasant and accommodating since he had to come out as the kitchen was being done. All of his work was perfectly done it was very well done.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Paul Noll & Son inc is currently rated 4.5 overall out of 5.

Paul Noll & Son inc accepts the following forms of payment: CreditCard

No, Paul Noll & Son inc does not offer free project estimates.

No, Paul Noll & Son inc does not offer eco-friendly accreditations.

No, Paul Noll & Son inc does not offer a senior discount.

Yes, Paul Noll & Son inc offers emergency services.

No, Paul Noll & Son inc does not offer warranties.