BND Distinctive Improvements Inc

Happy with repair

Robert came up with an innovative design which works well, and cost much less than a conventional solution.

Excellent work

Extremely well

We setup an appointment for a day and time that worked for both of us and Robert at BND called to confirm the night before and arrived on schedule. Work was completed with good results, I would recommend and hire Robert again for future projects.

'Couldn't be happier!! Robert came for a free quote, gave us great advice and told us about similar work he had performed. He ordered the door and brought it to us (we wanted to paint it before he hung it). When we were ready, he was ready. Came the next day and installed it. Cut out the small rotted sub-floor section, checked the surrounding area and beams and put it all back together with extra flashing and caulk at the same price as originally quoted. Rob was very thorough and clean. My wife and I couldn't be happier with how well this went. We are usually DIY'ers but this time, needed a professional to deal with the leak and necessary repairs. Rob had all the necessary specialty tools and worked with surgical precision to do a great job on the parts we see and the parts we hope to never see again.

Rob was great. He understood that this was time sensitive and went out of his way to get us the estimate and get the work done right away. The price was fair. The work was excellent. Will use him again.

BND performed the following:
- Took down the shower box dry wall
- Took out the shower base
- Took out the show doors and panels
- Replaced the existing shower head and controls
- Replaced the dry wall with weather weather board suitable for wet surfaces
- Re-tilled shower walls
- Re-installed the shower doors and panels
Some of the other main things BND did:
- Saved me money by carefully removing existing shower doors and panels so that they can re-installed
- Planning and carefully removing existing tiles along the edges of the shower box with the rest of the bathroom so that they can used later since I could not match the shower tiles with the rest of the bathroom. He did manage to give a very good definition along the borders and edges of the shower box
- BND provided me accurate estimate of materials needed, e.g tiles, grout, etc.
- BND supplied the shower box floor panel
- BND supplied the dry wall replacement
BND was very very professional and sincere once the job started.
BND knows his job and knew exactly what he was doing.
Will hire BND again for any similar job including kitchen replacement in the future.
I very strongly recommend him.
BND is very hard to get an appointment with because he is so busy and looking at his work I know why he was that busy. Once we scheduled the job BND was a true professional and completed the job with utmost sincerity and dedication.

Work was done quickly, efficiently and for a good price.  Robert has done many jobs for us in the past few years.  We have no intention of using anyone else.

Excellent work --the windows were under a deck which meant  a lot of crawling around. Removed old windows and bolted well guards to foundation to prevent burglary. The job looks far too nice to be hiding in a basement!

All went smoothly. No mess_ no fuss. He does a thorough job.

I had a ceramic title under the dishwasher which makes the installation of dishwasher difficult.   Robert came the same day I called him and cut title.   He tried to minimize the dust by covering with a big cloth.  He did a good job!

Great job as usual would use him any time

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Robert was very professional, did a clean job , left the place clean. He was relaxed, easy to be around and very professional. He also did a quick fix on my toilet FOC.
Already have additional jobs lined up for Robert.
Have told all my friends and relatives that he is the guy to go to for all your fixer  upper needs.

Robert called from Florida in response to my call and on his return to area set up an inspection. He called in two days with a reasonable estimate. He did all the work the next day with superb results. The door was repaired when Pella told us had to be replaced. Overall all the work was much better than ever expected. We would give him the highest rating posible.

He measured and ordered 2 new custom made atic windows & installed when ready. All done with very courteous and professional manner. 

Strongly recommend especially to Hillsborough, NJ neighbors.

I found BND on Angie's List...Robert the owner responded within 24 hours and did the job within 48 hours.  I am very pleased with his quick response and performance, and after meeting him personally I now know he does a host of other home improvements...and look forward to employing him on other jobs for myself and my real estate clients.

My husband was home while they worked on the job and he was very pleased with the work they did and how they conducted themselves in a very professional manner.  There was no mess left behind. Everything was totally cleaned up. I would use this person again. Very good work.

From the moment I contacted Robert at BND, he was eager, professional, and responsive. My initial contact with him was in mid-August. He came within a couple of days to estimate the work I needed done, and completed the work in 5 calendar days over the next two weeks. I was overall, very impressed with the timeliness and quality of the work as well as his work ethic. He was truly a one-man show. He did all of the work himself and was fast and efficient. I was home during most of the work and don?t think I saw him take a break or stop until he completed the work for the day, and he was willing to start early and finish late if I wanted him to?.truly a hard-worker.
He was quick to point out the poor craftsmanship in previous work that had been done, and took the extra steps to correct anything he could within reason without charging anything additional. I had to replace some locks, and he took a few minutes to show me how to take them apart, which saved me from having to pay a locksmith to make a visit.
He removed existing carpet in two rooms and on the staircase and replaced them with wood floors. He was flexible in letting me choose and pick the flooring, and I was able to pick up the materials myself which saved some additional labor costs. At the last minute, I realized the flooring that I chose for the landing on the staircase did not match the existing wood, and I was able to run out that day and pick up an alternative. He kept working during this, and we lost no time. I also had to fix a section of a wood floor that was damaged and had been installed several years ago, but did not have any of the original flooring. He had the idea to take flooring from the closet to replace the damaged spot and put alternate flooring in the closet?brilliant!
My only constructive criticism for Robert would be to get his estimation process a little more defined, and to improve communication. He should adopt a clear time and materials cost model, so that there is a clear distinction. Because time and materials were clumped together for part of the work, and because I paid for some of the materials and picked them up, it was hard to distinguish overall, what I paid for materials and what I paid for labor. Because Robert is so busy, it was sometimes hard to reach him and/or get a response from him. I would suggest when contracting him, that you discuss how and when best to contact him.
However, that said, I am happy with the quality and timeliness of the work that was done and have no complaints!
I will be contracting Robert again in the future, and highly recommend BND Distinctive Improvements to any homeowner!

We had an extremely tight deadline to get the wood floor replaced by our front door.  I contacted Robert and he came out the following day to assess the job and provide an estimate.  He quoted a very fair price and we agreed upon a timeframe for completion of the work.  Robert ordered the materials and performed the work as promised.  The quality of the work was exceptional.  The work was done efficiently and the job site was left spotless.  For every meeting Robert was always punctual.  Would definitely recommend.....

Robert is very professional.  He did a beautiful job.  And two years later, I am very happy with the work.  The faucet looks very nice and there are no drips or any other problems.  He is however very busy and it is difficult to get him for smaller jobs immediately.

He was the best handyman in existence. He is totally professional and solves all problems. I like that he gives estimates beforehand and when he is done that is what you pay. Previously he designed new tools. He knows how to approach everything.

Very good experience.

It is phenomenal, he is meticulous and I couldn't find a better worker.