Harris Moving & Storage
Services we offer
Moving & storage facility.
Amenities
Free Estimates
Yes
Reviews
3.18 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
0% | ||
0% | ||
13% | ||
38% |
Showing 1-8 of 8 reviews
Juan T.
Apr 2021
BEWARE OF THIS COMPANY! This will be your biggest nightmare! The company is VERY unprofessional, they will not give you ANY customer service, they will treat you like they are doing you a favor and if you are unlucky enough to have the son of the owner be your mover, he will insult you and harass you to the point that you will feel threaten and need to call the police for help. He will also be careless with all your fragile boxes and literally throw them throughout the house with complete disregard. The other movers will be nice to you but they will not do anything for fear to lose their job since the son of the owner is involved. When calling the main company, Eileen (the mother and co-owner) will simply back up her son and nothing will be done. In fact, she will also be impolite and rude to you. This company is not interested on repeat customers, never heard of customer satisfaction and will only add aggravation to an already stressful situation as moving your home. Their fees are as high as other competitive companies so why bother with bad (horrible) service. In summary, stay away of this company!
Marc R.
Oct 2017
The four guys who moved our stuff were amazing - courteous, on time, and continually cracking jokes with us and each other. Very pleasant to work with and made the experience easy. The rest? Not so much. Our couch stuck in the stairwell of the new house because the legs got wedged against the stairs. Crew leader told us that the ceiling drywall could get damaged when they tried to move it. Except that two of their crew members were stuck behind the couch in our basement, so of course we had to get it out. Long story short - made a huge hole and damaged some of the basement drop ceiling. Crew on site was very nice, and the team lead said they would probably take care of it. I tried calling three separate times to get in touch with them about it and never received a call back. Finally got in touch with them yesterday, and had the owner out at my house today. End result: They're refusing to fix it! At least a thousand dollars worth of damage from their mistake. And they will not fix it. The owners were both quite rude which is a shame because they were quite kind when we were booking them before the move. Guess they just wanted our money. Not only were both of them rude, but they insinuated that I had told their crew to put a piece of furniture that I "knew wouldn't fit down the stairs down there anyway". Really loved that this was a small family owned company and truthfully they made a mistake. It happens. But the fact that they won't fix it is reprehensible. Would sooner put all my stuff in my own truck over an infinite amount of carloads than EVER use or recommend this company again.
Lisa R.
Oct 2017
A review of Harris Moving in Hightstown (or our current nightmare): Did a great job moving our stuff. Fast, reasonable, guys were courteous. Then, they got our couch stuck in the stairwell of the new house. Told us the drywall could get damaged when they went to get it out. But of course we had to get it out. Made a huge hole. Also damaged some of the ceiling. Guy on site was very nice, said they would probably take care of it. Cut to us trying to get in touch with them three separate times. Finally did. The movers told the owners that we were given a choice to take the couch out safely or move it down and possibly damage the wall. Not true. Our choice was to leave it stuck or maybe damage the wall. What choice did we have??? The movers also told the owners that they didn't say it would be fixed. Anyway, they will not fix it! At least a thousand dollars worth of damage from their mistake. And they will not fix it. The owners were both quite rude which is a shame because they were quite kind when we were dealing with them before the move. Really loved that this was a small family owned company and truthfully they made a mistake. It happens. But the fact that they won't fix it is reprehensible. We do not understand why they won't fix it because they have insurance!!! It's mind boggling. Don't use this company.
Maia R.
Oct 2016
I am a book collector and artist. We had more boxes than I know what to do with. The team worked fast, didn't stop to chat, knew how to handle and move everything safely. They were respectful of our desires and our belongings. Mr. Harris came to both houses to check on his team. They completed our move in 9 hours and came in just under the estimate. We are totally satisfied.
Cynthia S.
Jan 2016
unknown
Christine S.
Apr 2013
We had used Harris Moving in 2005 and had a great experience so we decided to use them again. They were prompt in visiting to provide an estimate and flexible with move date. However, when they came to pack for us their estimate was 50% less than the actual price. The same occurred when they actually moved us- the bill was significantly more than the estimate. We got to our new home over 2 hours before they did which had us wondering if they were hanging out drinking coffee on our dime. When they unpacked they piled boxes that were clearly marked "fragile" at the bottom of box piles. We've not unpacked enough to see how much "fragile" belongings were broken. We also noticed damage to an antique table that was not present prior to their moving us. We were extremely disappointed after the amazing service we received 8 years prior.
Lynn K.
Oct 2012
Perfect. I have already referred him to several friends, and all have had the same positive experience. Crew was friendly, efficient and the day was stress-free! David Harris is a complete professional -- with a rare combination of experience, patience and honesty.
Francine V.
Aug 2012
Both myself and neighbors have used them and we all have had a great experience. They even came under budget for us.
Licensing
State Contractor License Requirements
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FAQ
Harris Moving & Storage is currently rated 3.1 overall out of 5.
Yes, Harris Moving & Storage offers free project estimates.
No, Harris Moving & Storage does not offer eco-friendly accreditations.
No, Harris Moving & Storage does not offer a senior discount.
No, Harris Moving & Storage does not offer emergency services.
No, Harris Moving & Storage does not offer warranties.