Upcountry Builders, LLC

A single father working full time with the hopes of creating his garage into a gym. John contacted me and within 15 minutes I had a quote for the job, not only that but he began work that afternoon. I was so busy with work and my kids that I told him to do whatever he thought was best from the design to the colors... he took care of everything and completed the job so quickly! It was a truly stress free experience with AMAZING RESULTS. I would recommend John and his staff to anyone... starting work on our next home improvement now!!!

1. Easily accessible. Outstanding communication throughout the entire process. 2. Work completed in a timely manner. 3. Outstanding repairs on both inside and outside work.

John was great at responding to my needs for my job. Phone response, in person estimate an quote, showed up when they were scheduled. Followed up with IN person supervision of his great staff at the beginning of the job and then followed up at conclusion of job. Based on my experience with other builders and now John , I would Highly recommend his company UPCONTY Builders LLC. for small or large jobs.

Hired Johns guys for both a kitchen floor tile installation and backsplash. Overall pretty satisfied with the quality of work, though prices tend to increase over the estimate once underway. Scheduling and communications were great for the floor but mixed for the backsplash. Overall would recommend it.

John is better than the original builder of the house who was terrible.

John was great to work with, attention to detail, reasonable price, good quality. There were some delays getting the project started like with any project but once things were underway I felt like they worked hard 6 days per week to get things finished.

Great pro!

Johns tile work was good- there were several days they cancelled or didn?t show delaying our project. They left edges and gaps that we need to finish. He can be difficult to get a hold of- we're still waiting to hear back with him to resolve some issues.

Should be sure ti obtain a clear, written quote contingencies detailed. Also obtain clear schedule of who will show up when.

John was knowledgeable, fair and his crew did great work. They were on time and I will use them again.

They responded quickly to my call. They completed the deck repair in a clean and efficient manner with we appreciated that thefe was no saw dust to track into our house. They gave me a solid suggestion for a deck coating to apply in 60 days. Only negative - the workers left cigatette butts

We had them remodel our bathroom. With our house being very old, over 100 years old, there was a lot of stuff to work around and we needed to add more support to the floor. Because of this, the plans had to change multiple times, but John was there to work with us to find solutions. They did such a good job, we had them do several other half finished projects around the house (including finishing trim work, building a pantry with a custom barn door, and painting)

Very please with their work. Excellent job.

Overall, working with UpCountry Builders was Good. We called UpCountry Builders to put in a bathroom in our house. John is was very nice to work with and understanding of our situation. He gave us a quote and stuck to budget throughout the whole project. The framing, electrical, tilework and shower installation looks nice. We are happy with the quality of the work that was done. Our frustration was mainly with the customer service and the deadline by when we needed the project done. UpCountry initially told us the project would take a few days to a week to complete. It ended up dragging out over 2 months. This is was due to a variety of factors including: - They had to push back start of work because their other projects were delayed. This pushed our back the start date 4 weeks. - They would often confirm with us that they would come in a certain time or certain day, and then not show up. This happened on more than one occasion. - They were not very responsive to texts or phone calls. - When working with the town home inspectors, they forgot to tell us about certain home inspectors we needed for the job. Instead of scheduling the inspectors all the same week or day, we ended up scheduling each home inspector over 3 weeks. - They left our space dirty and they didn't do a good job cleaning up after themselves. We would have to consistently clean up every day because of how dirty it was. - Lastly, they left the circuit breaker box open and left the live wires exposed for a week. This wouldn't have been a problem in some houses, but it our house, the box is situated on the stairwell in the basement, in a high traffic location. Overall, the quality of the work was good. I was dissatisfied with the customer service. I would recommend the company improve on planning for projects, because this project took much longer than we initially thought it would.

John is great and his team performs very thorough job.

John was great to work with. He is very responsive and provides great customer service.

Very meticulous worker. He did a great job. I would definitely recommend their service. Every thing was put back in its place as I asked.

They did an amazing job, very professional. Great attention to details, they provided us with what exactly we've asked of them.

The work was done fast and professional.

John and his team did a great job on our deck. His team's work is very meticulous. I would recommend usimg their service. My only issue was scheduling. We had started the job early in the season and didn't finish until a couple of months later. To be fair the weather did not cooperate for a good portion of that time, but there were opportunities when no one showed up.

I had my ceiling in the bedroom and living room done. They did a great job and on time as promised. The crew was professional and after the work was completed the house was left clean. I would defiantly recommend them and use this company for any other projects in the future.

Professional and courteous. I needed the job completed quickly and they came through. I would use this company again and would recommend them as well.

Workers were very good and cared about the work. The finished house looks great.