Pillar To Post Inc

I agree wholeheartedly with the other one-star reviews. This company is absolutely AWFUL. The inspector missed a long list of problems when we purchased our home, some of which should have been blatantly obvious to anyone who actually cared about doing their job. And don't expect any customer service or accountability on the back-end. Dave Moore is an arrogant jerk and a bully who couldn't care less once he has your money. Pillar-to-Post loves to brag about how they're the most highly recommended inspection company in the area. If that's true, it's only because they're the most REALTOR friendly. OF COURSE realtors prefer the inspector who doesn't find problems that could potentially compromise a deal. But let's be clear, a realtor-friendly inspector is NOT a buyer-friendly inspector. Do yourself a favor: don't trust your realtor when selecting an inspector. And definitely don't go with Pillar to Post.

unknown

Avoid at all costs. SUPER BAD inspection quality. PERIOD !!!

 Really poor inspection job that is now going to cost me thousands to repair.

1. Missed obvious signs of roof leakage, conformed by professional roofer.

2. Missed spotting missing shingles on roof. Inspector never went up on roof and performed visual inspection from ground using binoculars

3. Missed signs of water leakage from roof in attic, even though he inspected attic.

4. Missed spotting mildew under the kitchen sink

5. Missed spotting mildew on master bathroom window.  

6. Missed a leak under kitchen sink. 

7. Missed minor gas leakage on furnace in basement .. I detected it the day I moved in. 

8. Mistook cinder block ventilation weep holes in basement for termite protection bores, sending me on a wild goose hunt with seller. 

When approached owner, rather than owning up to a botched inspection, he kept threatening me that legally the inspection agreement does not hold him accountable for inspection issues. Confrontational attitude, and putting a spin on the issue e.g.- for example, he tried to tell me the roof leak is due to a crack in the vent boots that was identified in the report. The roof leak and the vents are on two totally different planes of the roof, and ignoring the fact about visible water marks.

Penny wise pound foolish ... is all I can say. You pay $550 for inspection to catch the stuff that could cost you thousands. Their inspectors are good at identifying the obvious and petty stuff ... bulb not working, flush not draining water properly,  etc. 

As other reviewer said ... owner is RUDE and and a BULLY. Save yourself the aggravation and get quality inspectors. Your home is the most important and expensive purchase you will make. Having quality home inspectors is important to securing your investment. Avoid bulk franchisee operations like Pillar-2-Post and go with some real local pros.

unknown

They're fantastic!

HORRIBLE HORRIBLE HORRIBLE Experience!!!! After 4 MONTHS of waiting for my infra-red report and repeated calls I finally dealt with a Dave Moore (Hamilton, NJ) This man yelled at me, lied to me and tried to BULLY me into signing a release form to get my money back. The lying part was that he told me that they DO NOT make a report then literally seconds later says 'Do you want me to send you the report?" REALLY Mr. Moore? you stated that you do NOT do a report then you ask if I want it sent to me. Then he says the ole "Trust me" Wake up Mr. Moore, trust is earn not automatically given! Lots of yelling at me on phone, told me he emailed me Friday Oct.17, On October 21st still No email and nothing in spam. ANOTHER LIE! He then states "I'll give you a refund IF you sign a media release" (meaning I will NOT give bad reviews) This is BULLYING and ILLEGAL! I immediately contacted the Hamilton Better business Bureau and they CONFIRMED what he said was indeed ILLEGAL. I even gave Mr. Moore 4 more chances to avoid all this and he shut off his phone. (2 calls to his cell which was shut off, a call to his office and a call to his District Manager. EASILY to tell we are NOT dealing with a very sharp business man. He will now have bad reviews on EVERY site I can find, ALL OVER $200 Certainly no rocket scientist here. Also just today October 22nd I receive a voicemail from his district manager saying me wants to send me the report....REALLY? You told me there was NO report. It was also explained to me when I booked the inspection that this man would inspect the ENTIRE property. The property is on an ACRE of land, The man never even went into back yard. BOTTOM LINE: There are many home inspectors, Do yourself a favor and use another service. This man is a LIAR and a BULLY.
The termite inspection was performed by another agent and a TOTAL joke. I am a former licensed termite inspector and ALL he did was 'SAY' he looked under the house and saw no mud tunnels. Well there's a zillion places termites can enter your house. No walls were tested. He even went on to tell me stories of houses that he inspected where people literally had walls cave in but he did NOT see any evidence. That's because he is NOT qualified then.
If the house inspection is a visible inspection WHY do we pay extra for a Termite visual inspection??
Because they are ripping you off!

unknown

unknown

Jim Summers was excellent. He was very complete and told us many things to watch for in the future. I would highly recommend him!

Everything was laid out for me beforehand. The inspectors were happy to include all areas and concerns that I mentioned, perhaps unnecessarily. The thorough report, in .pdf format with numerous photos, was very useful in negotiating dealing with the sellers' representatives on what work items would be treated as conditions for closing. As a first-time homeowner, I find the report and the additional materials like maintenance checklists useful to have and a nice bonus.