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CRAFT CARPET CARE

Carpets or Rugs - Clean at Home, Powerwashing, Exterior Surfaces - Sandblasting,

About us

Family owned and run since 1975,providing quality service,and prompt scheduled appointments,using top of the line, latest equipment,in the industry.Our dual wand system is the most powerful system out today,using the PROCHEM EVEREST HP,available for review on the PROCHEM website.We are one of a few carpet cleaning companies who who also repair, install,re-stretch,and provide full water damage restoration services. We can also assist in choosing the right carpet if you are replacing your old carpet,afterall, who better to ask then the ones who clean them.. Our system leaves no residue behind ,as our deterggents are crystalized to eliminate re-soiling .

Business highlights

Emergency services offered
50 years of experience

Services we offer

000 PSI, concrete basement floors and all exterior surfaces@ 3, dual wand steam extraction on multiple room service for reduced wait time. Low moisture steam extraction of upholstery . tile cleaning and all repair work expertly done. Carpet & flooring sales & installation done by us ( no sub contractors) ever.. Craft also offers power washing of garage floors

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.732 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
3%
2
0%
1
3%
Showing 1-25 of 32 reviews
Craig G.
Nov 2017
1.0
$500
We used Craft to clean our chairs and carpet and they did a great job. Hired them to clean our grout and they did absolutely nothing but make a mess and take forever. They also knocked out a huge piece of grout and refused to fix it or acknowledge they were responsible. I had to then pay someone to come and fix it which pretty much killed any savings I made on the good price for carpet cleaning. They were rude, nasty and dismissive when I told them about the issue and he actually laughed at me...right before hanging up the phone on me. It's a shame because I would have continued to use them for my home but there are too many other professional people in the game, not worth the aggravation of saving a few dollars and dealing with nasty people.
Response from CRAFT CARPET CARE
"After successfully cleaning 500 sq ft of ceramic tile, a small piece of grout about an inch long has consumed you into a tirade of which we are not responsible for ,After cleaning over 500 sg ft of tile and literally over 1,000 linear feet of grout , and only a 1 inch piece of grout coming out there is nothing that a topical cleaning machine could have caused this minute piece of grout to come loose, your tirade is totally out of line .You also stated that I was rude and didn't offer to fix the grout which is not at all true, as I did offer to come out and fill in the missing grout. You told me no thanks I should have told you about it. ALso of note is that I didn't receive the call until 2 weeks after the cleaning, if it was so prevalent an issue why wasn't I called immediately? I also have to question your review after a year and a half."

Cecilia R.
Sep 2017
5.0
Yes, I recommend this pro
Very good people, surely will hire them again. Thanks guys!

Robert K.
Aug 2017
5.0
Yes, I recommend this pro
Went well, on time!

Karen F.
Jul 2017
5.0
Yes, I recommend this pro
$200
The owner's name is Scott. I use him every year to clean my carpets. I use Scott whenever I need my carpets clean. They are my go to company. They're really good.

Howard F.
Jul 2017
5.0
Yes, I recommend this pro
$230
All of the carpets were clean and the smell from the puppy was eliminated. This is the second time that I used Craft Carpet cleaning. Both times, they were responsive, gave me a fair price, and best of all, the carpets were cleaner that i thought possible.

Benita R.
Jun 2017
5.0
Yes, I recommend this pro
$130
Excellent. On time, professional and thorough. Did very good job.

Michael B.
Apr 2017
5.0
Yes, I recommend this pro
Chris came out same day and did a very nice job on the carpets. Would use again.

Donna K.
Feb 2017
5.0
Yes, I recommend this pro
$214
Scott cleaned years of dirt from our old carpets, plus the newer stain-resistant carpet in our family room. We had spilled half a bottle of red wine in there a couple of years earlier and thought we had cleaned it all up, yet over time a shadow of the stain reappeared and was getting worse. Scott got it out but warned that with the long history it may reappear, and in fact it did within the next week or two. I had him come back out to try again and he worked **** ** it with no extra charge. Three months have now passed with no hint of that stain returning. I was very pleased with his professionalism and pride in his work and plan to have him back in the spring to power wash our siding. (The price reflects an Angie's list discount)

Julie F.
Jan 2017
5.0
Yes, I recommend this pro
Fantastic job!! We were very pleased!!

Ruth M.
Sep 2016
5.0
Yes, I recommend this pro
$262
He was able to schedule us within the week we called. He was prompt and neat. We are totally satisfied. Hint to others: if the weather is wet/humid the carpets may take longer to dry (2 days for us) and the suction may pull the carpet up in some spots but all went back to normal with drying.
Response from CRAFT CARPET CARE
"Thank you for the review, some carpets are over laden with latex in the manufacturing process, this will result in some buckling while the carpet is drying, and will always recede when completely dry. There's no way to determine the latex content of carpet prior to cleaning, and in most cases is rare."

Glenn M.
Jul 2016
5.0
Yes, I recommend this pro
Craft Carpet Care showed up right on time and finished my whole house within 2 hours. They moved furniture to clean underneath and removed tough stains on the steps. Great job!

Howard F.
Jun 2016
5.0
Yes, I recommend this pro
$275
Scott and his crew did an excellent job.  They were prompt, professional, and thorough.  More important, they'd an excellent job.  They were able to get out stains that were not removed the last time we had the carpet cleaned by other company.  

I would certainly use them again.

William F.
Jun 2016
5.0
Yes, I recommend this pro
$325
Scott returned my call immediately and came to my home to give me an estimate. I agreed to his price and he was flexible in fitting my job into his schedule. He came to do the job on time and in a professional manner. We are very satisfied with the work he did cleaning our carpets.

Amar B.
Mar 2016
5.0
Yes, I recommend this pro
$140
Excellent. They were on time, I could schedule my service in 24 hrs. Very professional, reasonable rate. Did great work. I would recommend them to everyone. Will use them again.

Randy S.
Jan 2016
5.0
Yes, I recommend this pro
$200
unknown

Annette L.
Nov 2015
5.0
Yes, I recommend this pro
$100
unknown

Karen D.
Oct 2015
5.0
Yes, I recommend this pro
$100
Called on Thursday, and Scott was here on Monday morning.  He and his assistant arrived 15 minutes early, and were efficient and thorough in cleaning the items agreed upon.  Furniture was replaced on small blocks in order to avoid marks.  Would highly recommend. 

Debra K.
Jul 2015
5.0
Yes, I recommend this pro
$140
unknown

Christian P.
May 2015
5.0
Yes, I recommend this pro
$400
Easy appointment, team arrived exactly on time. Very friendly, quick, professional, efficient. 4 rooms, all carpets stretched then cleaned. All done in about 3 hrs. All rooms showed waves, everything now looks as new, all issues fixed. The perfect job! Fantastic experience!!!

Kenneth E.
Feb 2015
5.0
Yes, I recommend this pro
$200

I have used Craft Carpet Care two times in the past 6 months to clean and/or stretch carpets.  Although I did not have any really noticeable stains on the 2 jobs, I was impressed with the professionalism of  and care taken by Scott and his crew.  I took apart and moved the two home theatre systems myself before each job, but the crew  did move the furniture to do the job and moved it back after the job. 


I am pleased with the condition of the carpets in the rooms that Scott worked on and definitely plan to use the Provider again



Carol W.
Jul 2014
5.0
Yes, I recommend this pro
$250
unknown

Mary C.
Jun 2014
3.0
unknown
Response from CRAFT CARPET CARE
"Thanks again, most of my correspondence on the job was with Mr . [member name removed], we spoke about the stains and the age of the carpet as well as replacing the carpet with another type of flooring since he stated he had radiant heat on the slab that the carpet was on , we also stretched the carpet and got rid of a few bumps which there was no mention of in the review, also the age of both the carpet and dining chairs were well over 20 years, adding to the reasonable expectation of satisfactory results."

Phillip C.
Feb 2014
4.0
Yes, I recommend this pro
$77
I called and was able to make an appointment right away. The provider was late to the appointment and I had to call to see when they would be arriving. However, when they did arrive, they got right to work and I was happy with the quality of the work. They offered me a 20% discount for being an Angie's List member.



Brad C.
Feb 2014
4.0
Yes, I recommend this pro
$230
.

Cheryle D.
Feb 2014
4.0
Yes, I recommend this pro
$200
.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

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FAQ

CRAFT CARPET CARE is currently rated 4.7 overall out of 5.

CRAFT CARPET CARE accepts the following forms of payment: CreditCard

Yes, CRAFT CARPET CARE offers free project estimates.

No, CRAFT CARPET CARE does not offer eco-friendly accreditations.

No, CRAFT CARPET CARE does not offer a senior discount.

Yes, CRAFT CARPET CARE offers emergency services.

No, CRAFT CARPET CARE does not offer warranties.