
CRAFT CARPET CARE
About us
Family owned and run since 1975,providing quality service,and prompt scheduled appointments,using top of the line, latest equipment,in the industry.Our dual wand system is the most powerful system out today,using the PROCHEM EVEREST HP,available for review on the PROCHEM website.We are one of a few carpet cleaning companies who who also repair, install,re-stretch,and provide full water damage restoration services. We can also assist in choosing the right carpet if you are replacing your old carpet,afterall, who better to ask then the ones who clean them.. Our system leaves no residue behind ,as our deterggents are crystalized to eliminate re-soiling .
Business highlights
Services we offer
000 PSI, concrete basement floors and all exterior surfaces@ 3, dual wand steam extraction on multiple room service for reduced wait time. Low moisture steam extraction of upholstery . tile cleaning and all repair work expertly done. Carpet & flooring sales & installation done by us ( no sub contractors) ever.. Craft also offers power washing of garage floors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 3% | ||
| 0% | ||
| 3% |
"After successfully cleaning 500 sq ft of ceramic tile, a small piece of grout about an inch long has consumed you into a tirade of which we are not responsible for ,After cleaning over 500 sg ft of tile and literally over 1,000 linear feet of grout , and only a 1 inch piece of grout coming out there is nothing that a topical cleaning machine could have caused this minute piece of grout to come loose, your tirade is totally out of line .You also stated that I was rude and didn't offer to fix the grout which is not at all true, as I did offer to come out and fill in the missing grout. You told me no thanks I should have told you about it. ALso of note is that I didn't receive the call until 2 weeks after the cleaning, if it was so prevalent an issue why wasn't I called immediately? I also have to question your review after a year and a half."
"Thank you for the review, some carpets are over laden with latex in the manufacturing process, this will result in some buckling while the carpet is drying, and will always recede when completely dry. There's no way to determine the latex content of carpet prior to cleaning, and in most cases is rare."
I would certainly use them again.
I have used Craft Carpet Care two times in the past 6 months to clean and/or stretch carpets. Although I did not have any really noticeable stains on the 2 jobs, I was impressed with the professionalism of and care taken by Scott and his crew. I took apart and moved the two home theatre systems myself before each job, but the crew did move the furniture to do the job and moved it back after the job.
I am pleased with the condition of the carpets in the rooms that Scott worked on and definitely plan to use the Provider again
"Thanks again, most of my correspondence on the job was with Mr . [member name removed], we spoke about the stains and the age of the carpet as well as replacing the carpet with another type of flooring since he stated he had radiant heat on the slab that the carpet was on , we also stretched the carpet and got rid of a few bumps which there was no mention of in the review, also the age of both the carpet and dining chairs were well over 20 years, adding to the reasonable expectation of satisfactory results."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.