JEWELRY & TIMEPIECE MECHANIX

Recently I inherited a cherished family heirloom; an 1890's Stella music box. It had sat for years untouched and deconditioned. As excited as I was to receive it, I was dismayed to hear how out of sorts "she" had become. Finding someone to help us was another conundrum. It's not like there are schools that crank out antique music box repairmen! I did a LOT of investigating, researching and gumshoeing. I had spoken to several clock and jewelry repairmen and shop owners. I kept hearing over and over again about this little shop in Haddonfield, NJ...Jewelry and TImepiece Mechanix. So I called... When I brought my musicbox to their shop, they were immediately excited to see and hear it. Together they were able to diagnose, repair and refurbish our "dear Stella" to its original sound. (or at least what I imagine it would have sounded like 130 years ago) I was able to reveal our newly refurbished music box at our annual Christmas party. She made an outstanding centerpiece. My mother and sisters were over the moon at how well she sounded, as were all of the guests. I told Bill that my family is so thankful to both he and Tom for doing such a thorough and detailed reconditioning/refurbishing project. I only wish my dear departed grandfather could hear her heavenly notes. Something tells me that he can from where he is....;") I cannot begin to express how grateful I am to have found Jewelry and TImepiece Mechanix, and the team of Bill and Tom. Haddonfield isn't exactly around the corner from me, but it was well worth the trip.

The service was fast, courteous and professional, great staff, good work.

A few weeks after purchasing my wife a diamond anniversary band from a big-box online retailer, we had a problem.  One of the prongs bent, causing the center stone to "float" in the setting.  After receiving a modest "repair credit" from the original manufacturer I set out in search of a local jeweler to perform the repair.  I researched as much as I could about local jewelry repairs and decided to give Bill at Jewelry and Timepiece Mechanix a shot.
My wife and I walked into his shop on a Saturday afternoon and were greeted immediately - everyone working there was extremely friendly and personable.  I explained my situation with complete transparency (purchased online/the ring was damaged/needed budgeted repairs) and Bill was very accommodating.  He took the time to explain the manufacturing process that was used and how he would have done it if he handcrafted the ring himself (which they do in-house).  Not once did he make me feel "foolish" for making the purchase online and receiving a sub-par item.  Instead, he provided me with clear, honest facts of why the setting failed and how he planned to repair it. He was more than happy to work within our allotted budget.
Since it was a slightly involved repair, we had to leave the ring there for a couple days (they're closed on Sunday and Monday).  I felt completely comfortable doing so.  I also asked, while they had it, if he could re-size the ring a 1/4 size.  
I was also going to have my wife's engagement ring rhodium plated.  However, after an initial inspection Bill said: "hmm, let's see if that's really the case". He disappeared for about 10 minutes and emerged from the back with a glistening ring that looked brand new. Turns out all it needed was a good cleaning and polish - which he did for free.  He could have easily charged me for rhodium plating and I would have been none-the-wiser, this is a testament to his honesty integrity as a businessman.
My wife picked up the ring on Tuesday - the diamond was set tightly, the ring was re-sized and everything looked brand new.  No problems at all! 
If you're searching for a friendly, personable, honest ,small-town jeweler/repairman I'd certainly recommend giving Bill at Jewelry and Timepiece Mechanix a shot.  I cannot vouch for his prices however, as I didn't obtain multiple quotes - although they were comparable to what I was expecting based on online research.  But I can vouch for the quality of his repairs and his integrity as a person/business person.