RAINSOFT-EASTERN WATER

Water Coolers, Water Filtration and Softening

About us

Water treatment sales and service. Founded in 1982 we are one of NJ's oldest company's to take care of your water problems. Low prices, fast service and if you call we WILL call you back.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Sales and service of all brands of equipment. Salt delv., filters, repairs. Visa and Mastercard service.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

AULUDYN G.
06/2015
2.0
water delivery
  + -1 more
I would NOT recommend Rainsoft for anyone. Although the system is wonderful, if there are any issues or if filters need to be changed, they will ignore your calls for service or tell you 'a service rep will contact you' and not service your system. I have repeatedly called my local office 201-808-6708, to have my system serviced and they consistantly give me the run around. These systems are $4000+ and if you finance, they have no problem calling you consistantly for payment, if you are just ONE day late, but ignore you when they need to service you.
Description of Work: Rainsoft water system has extremely POOR customer service and will not service your system!!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    300 Valentine St, Hackettstown, NJ 07840

    RAINSOFT.COM

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Coolers,
    Water Filtration and Softening

    FAQ

    RAINSOFT-EASTERN WATER is currently rated 2 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 3:00 PM

    RAINSOFT-EASTERN WATER accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, RAINSOFT-EASTERN WATER offers free project estimates.
    No, RAINSOFT-EASTERN WATER does not offer eco-friendly accreditations.
    No, RAINSOFT-EASTERN WATER does not offer a senior discount.
    Yes, RAINSOFT-EASTERN WATER offers emergency services.
    Yes, RAINSOFT-EASTERN WATER offers warranties.
    RAINSOFT-EASTERN WATER offers the following services: Sales and service of all brands of equipment. Salt delv., filters, repairs. Visa and Mastercard service.

    Contact information

    300 Valentine St, Hackettstown, NJ 07840

    RAINSOFT.COM

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 3:00 PM