Amish Mike

I wrote this review on yelp on 3/16/23. Still waiting for repairs since October 2022 on the 2 story 2 car garage we bought from Amish Mike's. I've done my best to email them on a weekly basis to make sure they don't forget the repairs, door replacement and one major problem. The last 2 emails back to me 1) I had believed the repair department had reached out to you. I do apologize for the delay. I will not see them until Monday. 2) March weather has pushed back many repairs the repair department will reach out when their schedule permits. There are forty plus emails over this mild winter for the repairs. Waiting for parts from factory has been the main excuse since the delivery of this garage. Sadly, I paid in full upon the garage kit being delivered, that's their policy. Poor judgement on my part. Don't pay for anything in full until you check everything no matter how tiny cause in the end it could turn into something major if not corrected. The crew that put this garage up were great. Work was done according to how they were taught to do it. Wish I knew then what I know now. I'll give an update as time goes on. Update: Finally the workers were scheduled for 3/28/23 to come out to do repairs and replace doors and part of roof shingles on garage. As usual the workers have done a fabulous job when given the proper materials and updated knowledge from Mike's updated knowledge at Amish Mikes on roofs. I am finally happy with the end result but to get there was very stressful with the excuses. We don't know if we would return to Amish Mikes in the future. There's a few items of Amish inventory that we were thinking of purchasing in the future, just don't know. Really not in a mood for round 2.

I ordered a Patriot Shed from Amish Mike's. This is a $21,000 order. The shed is very good quality and the outside people who drop the sheds and assemble them are very good. They actually thanked me for having the cement pad prepared properly for the shed to be dropped. That being said. The rest of the process has been a total disaster. 1. My project is still not finished and it's been over a year. 2. The people in the office are not on the same page and everything has to be re-explained each time you ask for a status. 3. The customer service from the sales people is abhorrent. The young customer service people are nice but apparently not given tools to be organized. 4. No one takes ownership of your project and whether it's on track or what the progress is. 5. When mistakes are made they are indignant about them being brought up and being corrected. No apology, no rectification. 6. They don't care about your experience as a customer as evidenced both through their words and actions. 7. They are not proactive in reaching out and communicating. They expect you to call them. 8. The are consummate excuse makers. Everything has a an excuse for why this person is new, they are working improving, blaming the customer for not speaking to the right person or blaming the customer themselves for their failure to do the job properly or the customer just "misunderstanding". 9. The scheduling person, Jim used profanity, asked me my age, told me how much experience he has and insulted my profession. 10. The sales manager Bill initially said he would take care of issues that he agreed were happening but did not. I spoke to the owner Mike early on and he agreed he would as well. 11. My wife has overheard and seen this whole process and heard the conversations from the sales representatives there and as well and would more nicely say it is ridiculous. 12. I have spent countless hours with this where this should be Amish Mike's job to have been organized and managed this project. 13. They still have 2 ramps to install, trim to fix because they sent their worker last time with the wrong tools, and windows that need chains in order to allow them to stay open. They also are supposed to provide me with an email regarding the grade around the shed for the ramps which they have not. 14. They had no comment on whether I should have a reasonable expectation or time frame for this job being completed. I ordered this shed July 4, 2020.

unknown

Family owmed business. Great choice of sheds, excellent value, superior customer service, friendly and easy to work with-everything went as promised.

Mike is Very Helpful, and his crew does an Awesome Job.

Great Customer Service and Fair Pricing.

Would Highly Recommend for repairs, or new sheds.

They have a Very Impressive Inventory !!

Many Thanks Again !!!

Amish Mike is definitely the place to go - not just to buy new sheds, but to have your exisiting shed repaired. Our largest equipment shed needed a new roof, including some new plywood installed - as it was developing damaging leaks. We tried roofing companies - most either didn't want to bother with the job, or just gave us ridiculous estimates. We then thought to try Amish Mike - best decision we made !!! They did great work - had fair pricing - and were very professional. We would definitely hire them again and highly recommend !!

The quality was good. Everything was top-notch. I also purchased a shed from them a year and a half ago. I will use them in the future.