KEEHN POWER PRODUCTS
About us
Lawn and Power Equipment, Includes Sales and Repair: Lawn Mower - Sales of Honda and Toro, Repair All Models Snow Blower - Sales of Honda and Toro, Repair of All Models Generators - Portable by Honda, Whole House by GE and Briggs & Stratton Other Power Equipment by Echo, Honda, Toro Commercial Power Equipment
Business highlights
51 years of experience
Services we offer
Sales, Service, and Warranty
Accepted Payment Methods
- CreditCard
Reviews
4.412 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 8% |
Showing 1-12 of 12 reviews
Michael R.
Aug 2017
Great. Excellent service and turn around time was only one week.
Michael R.
Aug 2017
Great service
Peter O.
May 2016
unknown
Vicky F.
Apr 2016
unknown
Carol K.
Sep 2015
.
Response from KEEHN POWER PRODUCTS
"Thank you for taking the time to review Keehn Power Products! As always, we appreciate your business!"
Germaine W.
Aug 2015
unknown
Response from KEEHN POWER PRODUCTS
"Thank you for taking the time to post this review! We appreciate your business and look forward to seeing you soon!"
Peter O.
Mar 2015
unknown
Response from KEEHN POWER PRODUCTS
"Thank you for your positive review of Keehn Power Products, as always, we appreciate your business!"
Tom F.
May 2014
unknown
Susan Y.
Apr 2014
This is the same company as Keehn Landscaping. I have a more in depth review there as well.
My family and I have used this company for 10 years for a variety of services from purchasing equipment, equipment servicing and landscaping for approximately $20K worth of work overall. Even thought the customer service always left something to be desired, they would get the job done right so I overlooked it. The last two years I have steadily seen a decline in performance and customer service while rates continue to increase. All of the elements you do not want from the consumer side. Basically they seem to have grown and forgot how to treat their loyal customer base that has been faithfully returning for 10 years. They just don't seem to be fixing equipment the way they used to or completing projects the right way and with poor quality. I had them perform a $5,000 landscape project that I had to have re-done by someone else. I worked with both Chuck and Pat and they did not seem to mind that I was dissatisfied. I don't like having to write this review but I have noticed on Yelp that another couple customers feel the same way. I hope they read these and do something to change if possible...until then...I won't be using them...
My family and I have used this company for 10 years for a variety of services from purchasing equipment, equipment servicing and landscaping for approximately $20K worth of work overall. Even thought the customer service always left something to be desired, they would get the job done right so I overlooked it. The last two years I have steadily seen a decline in performance and customer service while rates continue to increase. All of the elements you do not want from the consumer side. Basically they seem to have grown and forgot how to treat their loyal customer base that has been faithfully returning for 10 years. They just don't seem to be fixing equipment the way they used to or completing projects the right way and with poor quality. I had them perform a $5,000 landscape project that I had to have re-done by someone else. I worked with both Chuck and Pat and they did not seem to mind that I was dissatisfied. I don't like having to write this review but I have noticed on Yelp that another couple customers feel the same way. I hope they read these and do something to change if possible...until then...I won't be using them...
Response from KEEHN POWER PRODUCTS
"The Keehn Companies have worked with (Member names removed) on several occasions. Most recently in November of 2013. On Nov. 22, 2013, (Member name removed) brought in an Echo string trimmer for repair. After our mechanics determined the machine to be damaged beyond repair according to the mechanics notes ,(Member name removed) was only required to pay the bench charge of $30.00+tax for a total of $32.10.We first tried to contact (Member name removed) to pick up the machine on Dec. 9th. Follow up phone calls were then made, ,2/25/13,3/6/14,3/14/14,3/20/14 and 3/27/14.On April 2, 2014 (Member name removed) finally came in to pick up the machine and drop off another for repair. When told that if he hadn't come to pay the bench charge, he was told he was going to be added to the "dead beat" list and that he could not leave the equipment here past 30 days, as our policy clearly states, after 30 days we are no longer responsible for equipment, he became belligerent and started an argument with our employees,using profanity and threatening language. Back in April of 2012, the (Member name removed) had Keehn Landscape Contractors prepare an estimate for various changes to the property landscape. During this time, we were able to accommodate the customer with "squeezing" them into the schedule as they were in a hurry to have the landscaping done. After rearranging the schedule twice, of a 20 vehicle fleet crew, work didn't start until June of 2012 because the customers home was under construction and were not quite ready for the landscape portion. As a contractor himself, (Member name removed) should have appreciated what Keehn Landscape had to do to make such an accommodation. After landscape work was completed , the KLC invoice dated, 6/28/12, was not paid until 8/30/12. The relationship with the Keehn Companies and this customer, was severed because the payment plan(s)/schedule(s) agreed to by (Member name removed), were not adhered to . Angie's List has been notified of the falsified and slanderous statements about our companies and this will be resolved accordingly."
Harvey M.
Nov 2012
After explaining on the phone, machine was dropped off and taken care of in a timely manner. Service was performed to correct the problem, and an explanation was given regarding how to avoid the problem in the futrure.
Response from KEEHN POWER PRODUCTS
"Thank you Mr. [Member Name Removed] for taking the time to leave a review for our company. We appreciate your business and look forward to seeing you in the shop in the near future!"
Elaine P.
Apr 2010
They are very straight forward and honest. We had a snow blower that we brought in for repair and they couldn't do it. They didn't just blow us off, they took a lot of steps to make sure it was unrepairable.
Response from KEEHN POWER PRODUCTS
"Thank you Mrs. [Member Name Removed] for taking the time to write a review for Keehn Power. We appreciate your business and value your opinion."
Homeowner
Dec 2005
I AM VERY HAPPY WITH THE SERVICES THAT ARE PROVIDED. HE IS VERY PROFESSIONAL AND PUNCTUAL. THE QUALITY OF WORK IS VERY GOOD AND THE YARD, WELL MAINTAINED.
Response from KEEHN POWER PRODUCTS
"Thank you Mr. [Member Name Removed] for taking time to review the Keehn Companies! We appreciate your time and business!"
Licensing
State Contractor License Requirements
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FAQ
KEEHN POWER PRODUCTS is currently rated 4.4 overall out of 5.
KEEHN POWER PRODUCTS accepts the following forms of payment: CreditCard
No, KEEHN POWER PRODUCTS does not offer free project estimates.
No, KEEHN POWER PRODUCTS does not offer eco-friendly accreditations.
No, KEEHN POWER PRODUCTS does not offer a senior discount.
No, KEEHN POWER PRODUCTS does not offer emergency services.
No, KEEHN POWER PRODUCTS does not offer warranties.