Innovative Comfort Solution, LLC

Quick response, on time for the service and good pricing. Was able to provide me with detailed information of what might have been the issue and checked everything before leaving.

Came out on a Sunday when I had no heat and diagnosed the issue I had with my HVAC. Delroy explained it to me and had it back running.

Delroy took the time to work with our budget and explained the different systems that we could afford and what the pros and cons might be of them. He came fully prepared for the job at hand and the installation went smoothly and reasonably quickly.

Delroy is very knowledgeable and excellent performer.

Delroy was excellent in every way

A very professional service. Went over and beyond. Provided a diagnosis, secured the part, picked up and installed within a day. Took his time to explain other possible deficiencies with the system and provided solutions. After install, followed up with a call to make sure system was running fine. We will definitely call on Innovative Comfort again. He is highly recommended

the technician was very professional

Showed up when promised and found the problem quickly. The price was very fair. They spent time making sure that we understood what they were doing to solve the problem. I would use them again.

I woke up in a colder morning and found my house heating system stopped working. I was glad that I found innovative comfort solution to come to fix it. He is so nice, patient and willing to answer all my questions. In the beginning I was so worried that I would be taken advantage as a woman and be overcharged. But it turns out the price is very reasonable. And most of all, he is very knowledgeable with what he is doing and he not only fix the problem but checked the whole system without charging me extra. I highly recommend him.

I can only day "absolutely amazing". They saved us thousands of dollars by analyzing every aspect of our heating problem, seeing mistakes made by prior HVAC people, and coming up with the solutions that nobody else tried, a made our current old heating system work better than anyone else did. Delroy Willoughby explained every detail along the way, as if he's genuinely fascinated and excited about his work! How often do you see that! Most other businesses just reflexively say "oh well, you gotta replace it." Delroy was a real miracle worker. Would give him 15 stars if I could.

Fantastic commuication came right out and. Took care of our issue!

Show up on time and fixed the problem within expected time. Very professional and respectful.

Delroy provided a great service. If I would be able to give him 10 stars I would so. Price was reasonable and the quality work was superb.

I received a call from Delroy Wiloughby , responding to my Homeadvisor request for a repairman within two minutes of my request. I explained to him that the heat pump in our sunroom was not heating the room. He scheduled me for the next morning since it was not an emergency. The next day he showed up on time and thoroughly took the unit apart, explaining how each part was supposed to work and identified the problem. After making the repair he ran the machine checking to see that it was functioning properly. He was extremely professional, in contrast with a worker from another company that I had called on my own. I recommend Innovation Comfort Solutions most highly.

He was pleasant and explained what he was doing.

Overall very satified

Our AC stopped working when it was nearly 90 degrees out. After having read good reviews about Delroy, I called him and he showed up at our house in half hour. I had tried calling another company only to hear the earliest diagnostic visit I can expect was in 8 days, so this was a pleasant surprise. When he arrived he explained things step by step to help me understand the problem clearly. He gave several options on how we can fix the problem considering my budget. Instead of just pushing to have parts replaced, he laid it out what pros & cons of each method throughly. He tried to help me understand the whole system so I can look out for failing signs to look out in the future. He did excellent Job doing the repair. He even took my call in the evening hours when I had a follow up question. His fee was very reasonable and I cannot be happier with the service. I definitely will use this company again and recommend it highly to others!

Awesome service! He was very informative and explained what the problem was and what repairs were made.

Delray & Curtis were excellent..couldn't be happier

Our AC had abruptly stopped working on 7/4 and we had another company come to replace the compressor and the coil. Unfortunately, our AC was still not running properly and was in the mid 80s. The company that installed the equipment came back 7 times with no solution. Desperate, we reached out to Innovative Comfort Solution. Delroy came right away and within five minutes of being here, had accurately assessed the problem. He thoroughly explained the problem to us and began working immediately. Within a few hours, our AC was working efficiently. Delroy was extremely knowledgeable, reasonable, and takes pride in his work. He was in contact with us after he left to ensure it was working properly and followed up the next day to make sure our place was cool. Our only regret about this experience was not going with Innovative Comfort Solution in the first place! Highly recommend Delroy.

Delroy is an honest, responsible and hardworking A/C technician. He solved my home A/C problem in a very hot and humid day and charged a very reasonable price. He is knowledgeable and kind. He answered my all questions patiently and explained how to fix them smartly and economically before start doing the job.

Hired to change AC and heating system and Delroy explain what happened and what to do, he finished job nice and clean and with good price, I will definitely recommend him

As other reviewers have mentioned, Delroy was awesome. He explained every little detail of what he was doing and why and, as a result, I know way more about the inner-workings of AC units than I previously did. He did not have the exact replacement part he needed on his truck (because my AC unit is old) so he hacked together a temporary (but safe) solution so I could have a working AC in this heat until he can come back in a day or two and install the correct part. Very personable guy, good at what he does and charged a very fair price. I 100% would not hesitate to use him again.

Darl determined the problem immediately. He gave me the estimate that I thought was very fair for the amount of work being done. They replaced the original 1912 rusted pipe to my steam boiler with new pipe perfectly set, and cleaned up all debris. All works fine, all good. I am now requesting quotes for more plumbing issues as I was so pleased with the work! James and Fran

Delroy is a true professional! If I could rate 10 stars I would. My furnace stopped working so I called him bases on others reviews. I couldn't be more pleased!!!! He is extremely knowledgeable and explained everything in full detail. He explained that my bearing was going bad, but it would survive the rest of the season if not longer and didn't think it was necessary to spend $700-800 dollars in the current economic climate. Now if that is not honesty in a contractor, I don't know what is! He did have to replace another part and he charged me a very fair price. He also explained all of the mistakes that the last HVAC mechanic did in selling me a unit that was way too large for my house, but he did not try to sell me a new unit. He was efficient and cleaned everything after he left and was very friendly. I would highly recommend his services and will also call Innovative for all of my future HVAC needs.