Bergen IT LLC

The services were very thorough as well as completed in a timely manner. As always, we are very satified with the timeliness of the response to the initial call to completion of the service. Thank you Bergin IT for always being so professional and attentive!

Everything on our list was done! Costa, our technician was very patient setting everything up properly. He then took his time testing everything before leaving.

Bergen I.T is worth the hire. They are professional, courteous, prompt and get the job done. We have a physical office and two remote employees. We have both new equipment and also very old equipment (AS400 Server, DOS printers. Ridiculous, right?) Bergen was able to help us upgrade, install, set up two remote employee stations, transfer our AS400 to a cloud server and more... (still in the process of more upgrades.) I have yet to throw a job at Bergen IT that they could not handle. Bergen has done more in the last year than our prior I.T company did in 12 years. They are also very neat with their work, especially wiring. Overall, I have had no issues with this company and recommend them to any and all that are looking for a reliable I.T company.

I had a terrific experience with Bergen IT and would highly recommend their services!

Very well. They have performed on-site and remote services for us.

It went very well. Costa suggested a computer and printer that met my needs and efficiently installed everything. He is knowledgeable and trustworthy.

Bergen IT made it easy. Costa Rodis expertly, patiently and reassuringly provided the service I needed including educating me on all aspects of my computer from password protection to shortcut functions. The service was invaluable! Thank you Bergen IT and Costa!

The company never showed up on the date specified. They didn't answer phones or emails.

Set up ourselves but working and seems much faster.

When my computer wouldn?t start, I called Bergen IT. Costa Rodis picked it up the next day and called me with his assessment the following day. The hard drive was corrupted and irreparable. The computer was 6+ years old and I agreed that it was time to buy a new one. He was honest, ethical, and practical which was very important to me -- only 3 months ago, another company convinced me to invest several hundred dollars in this same computer. He was great about recommending components that met my needs and didn?t just suggest buying the ?latest and greatest? (and more expensive) ones if I didn?t need them. He also saved me money by encouraging me to do as much of the computer setup as I could before he came and completed it. I can?t say enough good things about Costa/Bergen IT ? he is extremely knowledgeable, a genuinely nice person, very responsive, easy to work with, and speaks in language a non-technical person can understand. I will call Bergen IT again with absolutely no hesitation and I?m happy to give Bergen IT/Costa Rodis the highest recommendation to others.

He is timely and very pleasant to deal with. We will use him in the future.

He was on the phone some of the time and was taking a long time. I asked him to install a program on my computer. He asked if he could temporarily connect to my computer so he could walk me through the process the next day. He never got back to me. He didn't disconnect from my computer, and he left open a program called Team Viewer. He should not still be on my computer. This is scary. It has been running for a full year.

He came in he was prompt. He knew what he was doing. He was punctual. I wouldn't hesistate to use him again.

That service turned out great. He is an IT specialist, but he comes over to solve problems with our computers. He is really talented and he knows how to deal with just about any problems. He is also pleasant and knowledgeable. He does give a first time user discount, but his prices are reasonable after that.

They came to my house, picked up the computer and fixed it promptly.

I have used him in the past. He is knowable and is a wonderful person. He speaks my language and explains things to me. I wished I could give him an A+.

I called him and he was here the next day. He did some repairs on the computer, since the letters were typing correctly. He is a really good guy. He is really knowledgeable. I have no complaints with him and he did a good job. I pay for the service by the minute.

Arrived on time, completed the work in a quiet, workman like manner, double checked to make sure that all was well and asked if anything else could be done. Griff

Bergen IT is great to work with. They were punctual, and did more for me than I thought they would. I would call them again for any computer needs!

Technician/owner was not responsive or helpful. We reached out to him a half a dozen times. This is the last thing a consumer needs when his technology is down. It wastes time, money and energy. I won't go back. Neither should you.

Had him clean up the viruses, and reset my passwords. Everything went very well.

Scheduling was great, Costa came out right away. He brought the computer system up to date for us. Costa was efficient, knowledgable and the price was right.

I brought my computer to him. He will come to your house but it is more expensive. The service worked out well. I have used his services about 3-4 times. I have also talked to him about potentially creating a website for me.

Costa is phenomenal and a wonderful person. He is so responsive and is good at what he does. I have had trouble on a Friday night where I needed a document done over the weekend, he still answered the phone and helped me out. If I leave a message he is very responsive. When it came time for me to buy a new computer he came with me to the store to tell me what I needed, he then hooked up the computer for me. He also hooked up team viewer which means he hooked up his computer to mine from his house so he can fix the issue remotely. Costa is ethical, pleasant and talented in his industry. He has a newsletter he sends to his clients monthly giving tips and what software or updates you may want to consider.

Costa did very good job. He was polite and was always on time. I would use him again!