The Westwood

Back in May 2012, I was organizing my baby shower, so I called the Westwood to get some quotes for approx. 50 people. The lady on the phone seemed to be very knowledgeable at first, and assured me that the chicken, cheese, fruit and antipasto platters I was ordering were good enough for the amount of guests I had. When the day of the party arrived, I went to pick up the food; I had to wait in the lobby 10-15 minutes until I was finally asked if I needed any help, when I told them I was there to pick up food for a party I had to wait around 10 more minutes. I was not happy since, the Westwood had told me the food will be available once I arrived. When I got home, and I started opening the platters, my eyes couldn't believe how tiny the fruit was and cheese platters!! I was so upset since I was very specific about asking about their food portions, I was really embarrassed just to imagined that the $95 dollars that I had spent for each Cheese and fruits were not going to be enough not even for 30 people. I would have been better off ordering from Shoprite or Pathmark. The cheese platter looked very poor and unprofessionally packed, I could have done a better work myself, but since I was busy making the final arrangements for the shower, I thought a catering business could take care of that. When I called them furious regarding the fruits and cheeses they told me that they had weighted the food and it was exactly 8 pounds, and if I wanted more i needed to pay an extra $95 dollars. I was really upset because I told them that if I would have been informed from the beginning about this, I probably would have never order from them. The lady who handled my order never called me back to apologize or anything. I will never use Westwood, be careful of their misleading advertising, when you order food from them.

The parties were successful. All the guests enjoyed the food, which was abundant. The hot food was always hot enough and the cold food was at the right temperature too. The buffet was set up perfectly in a great location in the room. The staff cleared away plates and trays silently and immediately. Everyone had a great time. Absolutely will use The Westwood again and again.