Deen and Ahmed are amazing! When I phoned, Dean was able to arrange a next-day appointment, with a two-hour arrival window and a promise to phone when he was en route. Right on time, he phoned to say he would be at my house in 1/2 hour, which he was. Our system is an ancient, over 30 year old unit, which, though still blowing cold, needed a full recharge, due to an apparent small pinhole leak that must have been draining the refrigerant slowly but surely. While many companies would have insisted on trying to sell us a new, high end, expensive system, Deen understood that this would be a major expense, and advised us that it was worth running the old system as long as possible after refilling the refrigerant, and that it would likely get us through the summer, which was a huge relief! While we realize it's risky to refill an older system, which could have leaks, and whose leaks could worsen, we are so grateful to Deen for not pressuring us into taking the plunge immediately by purchasing a new system, while our old system was still functioning, leak notwithstanding. While refilling, the unit began to freeze, so Deen let it sit for 20 minutes to allow the freon to settle, before finishing the process. Rather than rushing off to the next job, he patiently waited the necessary time and safely completed the process. When it came time to pay, Deen was kind enough to give us a break on the per pound cost of refrigerant, since we had purchased a full refill's worth, so that the total cost was in our budget range for taking the risk of trying to last another season with our old unit. I very much enjoyed chatting with Deen, who is an extremely knowledgeable, straightforward, and pleasant guy, and will most certainly call him when our system is finally ready to be replaced, which may come this season or next. Either way, I appreciate his efforts at saving us from unnecessary spending, and his willingness and support for the gamble of refilling the system one last time, before RF22 refrigerant stops being produced in 2020. If you're looking for an AC service company who will treat you honestly, fairly, and without pressure, Green Apple Mechanical is the place to go.