Honda Of Freehold

Busy place! But they were good to work with and we made a good deal. Fair price on trade-in using carfax numbers. Sharalynn was good with the follow up regarding the scheduling of the appointment. Our designated sales person Damian was very comfortable to work with as he was no pressure, truthful and direct. I would definitely buy another car there. Well not NOW, read update below! Update 11/9/20 - I was contacted by the bank who financed my trade in today as the small amount remaining was not paid off yet and the bank was looking for payment. My wife called the finance department and left a message. I was just steaming about this as it effects our credit rating. Here we were thinking this deal is done. I called and asked for the General Manager of the dealership and was told I would receive a return call. Ed from the sales department called me up and ask what was wrong and I briefly explained that my trade-in was not paid off from a deal that was done on 10/3/20. I asked to speak to the highest ranking member of management and still wanted to do this. If the company was not going to be truthful in their deals and not pay off notes on trade-in I would take the F***ing hondas back. Ed hung up on me. I then called the General Sales manager Amir and explained my situation and that I am extremely unhappy about this and wanted to speak to the General Manager of the dealership and he say that he was not there. I asked if he could look into this issue in the meantime, which he agreed to do. I explained that I talked with Ed, but Ed hung up on our conversation. Amir explained that Ed hung up because I used a curse word (I said F***ing hondas) and that I should not disrespect Ed by using profanity. Since I didn't swear at Ed and used it as an expression of frustration, I thought this was a little over sensitive as he apparently took it personally, but OK. Amir did get back to me to explain a check went in mail on 11/4/20. I asked Amir if the deal was completed on 10/3/20, why would it be acceptable to send a check over a month later! He said he didn't know. As of 11/10/20 the bank has not received the check. I told Amir that I still wanted to talk to the GM and that I wasn't joking about returning the Hondas. Interesting points * No return call from finance department * No return call from the GM of dealership * No one apologized that this happened * No sense of urgency about this situation made me feel that this was a common occurrence. Checking with the bank regularly to see when and if a payoff check comes to payoff the balance. If not, will start legal action. Don't trust this dealership to payoff your trade-in. NOT HAPPY WITH THIS DEALERSHIP AND WILL NOT BUY ANOTHER CAR FROM THEM REGARDLESS OF THE RESPONSE NOW. BBB rating 1 star out of 5 stars. Many integrity issues at this dealership.

Look for another place, too expensive.

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Our salesman was nice and the experience was fine, but we told them that we had to be out of there by 1:00pm. I told him that we had to be out of there because we had plans, and he said no problem. Kept telling us that finance was pulling up our information...FOR AN HOUR AND A HALF.
We were there from 10am until 2:30pm. Missed our Broadway show. And the salesman lied to us about how long it would take. Awful. Just awful.

We just went in for an express oil change which is monday to friday.The price is right and they always send you coupons per your email address and mail for oil changes and other services you may need.

Everything went well. It was properly installed. I was very happy with their work. I would recommend them.

The salesman's name is DJ Wilson and he was outstanding. He went through all the requirements like what kind of comfort we need, what kind of size, how far we are going to travel, if we travel a lot in the weekends, what kind of mileage will be put on it, all things like that. He demonstrated how the entire car worked. He drove us around every car we talked about and made us drive around to make sure that we like the way it drove. He gave my wife the exact car she wanted.

They treat me very well. They are very kind. They accommodate you in a short period of time. They get you in and out. The facility is beautiful. I would recommend them. I will absolutely use them in the future.

Freehold Honda is huge and somewhat intimidating when you enter. However the receptionist calls a salesman immediately and away you go. The salesman, Anwar, was very good and looked out for us as we were deciding whether to buy or not. The car we had tested was sought after by a few other customers but we had first dibs because we arrived early to test drive it. I received a fair price for my trade not a great price, but I have been in dealerships where they really try and bury you and this was not the case. I bought a "Limited" 09 Toyota Rav 4 for 15,900. A super price! So we did the deal and are very happy. The finance dept was superb with no sneakiness or slippery maneuvers which is often common when you go from the salesman to the finance dept. I would recommend this place if you are looking for a new or late model used car. They also have a new owners party later after your purchase where they invite the new owners and give them dinner and prizes. They also had a few cars that were really priced nicely but I was in the market for a Rav4 or CRV only. All in all it was the best experience from a car dealership I have had. Likewise this is the first review I have ever written for a car dealership. Most times you leave a dealership felling like you've been taken somehow but you don't know how until after a few months or a year. Not this place. I had a positive feeling that I made a very good deal.