HOME DEPOT

Hardware & Home Improvement Stores, Appliance Sales and Installation, Rentals - Equipment,


Services we offer

INSTALLATION CLINICS CONTRACTOR CREDIT CENTER DELIVERY DESIGN IMPORT/EXPORT SERVICES KIDS WORKSHOPS MOVING SERVICES TOOL RENTAL TRUCK RENTAL

Reviews

4.318 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
11%
3
17%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.6
Showing 1-18 of 18 reviews

Joe P.
11/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rosemarie R.
03/2014
4.0
home improvement stores
  + -1 more
I ordered the materials on the website and they delivered; everything turned out fine. The merchandise that arrived was good. It is convenient because they have so many stores. The online process was fine too because I did not have any trouble but I think it is better to buy from the store. I prefer buying from the store rather than ordering it and having it delivered. I did not have any problem with my order but I had to be on the phone a lot for a few different things and wished that I had rather picked the stuff up than ordering it waiting for it to be delivered.
Description of Work: I used Home Depot to buy some materials.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Eileen T.
02/2014
2.0
home remodeling
  + -1 more
One disaster after another
Description of Work: Kitchen refinishing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$20,000

arnold P.
05/2013
1.0
home improvement stores
  + -1 more
Bad experience would never use Home Depot for services only products.
Description of Work: Cabinet by Kraftsmaid are good, however sense of urgency and professionalism displayed by kitchen planners were non-existent in this group. For the money better served by going with an individual contractor who will work with you and cares that your needs are met.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$17,000

Sal F.
04/2013
5.0
flooring contractor
  + -1 more
No one come close to the price they gave me. It went well they came with exact measurements, the installer came a few days later. He did a beautiful job installing the carpet and they made me a runner with the extra carpet and it looks great. Pay $35 for the guy to measure and it gets credited to your final bill.
Description of Work: I picked out the carpet and padding at the store and they measured the area and installed the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Deborah G.
11/2012
5.0
appliance sales, home improvement stores
  + 0 more
See above
Description of Work: I purchased GE Profile kitchen appliances after shopping at many high end stores to decide what brand and style I wanted. I used Consumer Reports to help with brand reliability and recommendations. I got a great price on line for the cooktop, Advantium oven and double wall ovens. Because the online site had a warehouse in NJ so Home Depot matched the price plus we got an extended warranty for much less than the online store. Home Depot also gave of 6 months interest free credit. Sales people were helpful and delivery was delayed until we were ready. I purchased a Bosch dishwasher from Lowes and delivery was a problem and won't get another appliance from them. We have another Home Depot near us in Howell, NJ but prefer the sales help and managers in the Freehold store. We do many projects and always get professional help from the staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Faith Y.
10/2012
3.0
equipment rentals
  + -1 more
They did their best to take of it afterward.
Description of Work: We rented a carpet cleaner from them and it was filthy when we picked it up.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Grisel O.
07/2012
5.0
equipment rentals, home improvement stores
  + 0 more
They were pretty reliable. It was $55 a day for 24 hours. The equipment was fantastic. The service at Home Depot was phenomenal. They were very professional. We have gone to them a lot lately. Their computers are set up so any mistakes are detected and no time is wasted in calling managers. The equipment was in fantastic shape. It is one of those rare stores that technology has not swallowed up. The staff is professional and it is really a great place to shop. The prices are fair and the quality of the stuff is obviously well maintained and in good shape. We bought some other things and they are being delivered on Saturday. Everything is great and they are a very professional outfit. We will absolutely continue to use them.
Description of Work: We rented a sander from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Pamela Y.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
We use it for everything. We never buy water bottles we just use that.
Description of Work: GE water cooler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Marina M.
03/2012
5.0
appliance sales, home improvement stores
  + 0 more
I had my kitchen redone by them. They did an excellent job.
Description of Work: I used the services Home Depot for appliances sales. I last used them in December 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gene S.
02/2012
3.0
home improvement stores
  + -1 more
I would describe the service as hot and cold. It depends on their approach. Sometimes, they are excellent
Description of Work: I went to Home Depot to buy some hardware stuff last week.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$15

Deborah G.
08/2011
5.0
appliance sales, home improvement stores
  + 0 more
See above
Description of Work: I purchased a refrigerator, double wall oven, microwave and cooktop from Home Depot. The staff was extremely helpful and when I noticed the "We will match competitor's price" I showed them the price list from another store and they matched it saving us over $1,000. The delivery was very smooth and I will purchase from them again. We also like buying remodeling supplies in this store as the help in the tile, electrical and plumbing departments are usually retired contractors who are knowledgable and very helpful. We have gone to Lowes and have had many problems and have given up shopping there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Joseph R.
11/2008
5.0
home improvement stores
  + -1 more
Sales associate was excellent explaining merchandise. Delivery Company (Spirit out of New Providence NJ) delivered on time and did a great job of hooking everything up. Delivery team was very courteous and cleaned up everything.
Description of Work: Purchased a dishwasher, washing machine and dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DORIS V.
09/2007
5.0
ceramic tile, home improvement stores
  + 0 more
The people at this Home Depot were very helpful in explaining about the tile and in showing me all of the different selections and colors. There was also a young man who assisted me in getting the tiles out to my car. He's helped me before and is very nice. I think their product quality is just fine. The price is good, but I can't remember what it was.
Description of Work: They helped me in my selection of tile for the backsplash in the kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ESTELLE G.
07/2007
3.0
ceramic tile, flooring contractor
  + 0 more
I am not using Home Depot again because my tiles are coming off my kitchen floor. The installation man did not impress me. He may no longer work there. I do not know. I just thought I was way over charged. They charge you by the area and the number of tiles and I had a ton of tiles left over in the end. I just was not satisfied really so I wouldn't give them my business for tile work again in the future I guess.
Description of Work: Home Depot came to my 1500 square foot home to install tiled flooring in my kitchen.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


RICHARD R.
07/2007
5.0
appliance sales
  + -1 more
The sales team here is pretty good I must admit. If you have a question you ask the sales person and they are glad to help you at all times. They seem like they strive to be friendly in the sales department and most of them seem to know a good deal about the appliances that the store is trying to sell. That can be helpful. I have no complaints with this particular business that I can think of currently.
Description of Work: We bought our two door refrigerator from this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

ALFREDO C.
07/2007
5.0
auto repair
  + -1 more
This particular Volkswagen dealership is pretty good in general. They, like many dealerships, probably charge a fair penny for their services. The work they do is quite good, however, and I really can voice no major problems with this dealership at this current point in time.
Description of Work: This Volkswagen Dealership worked on my 2000 Passat. They did some minor engine repairs and checked my fluid levels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

STEPHEN H.
12/2005
4.0
heating & air conditioning/hvac
  + -1 more
THEY SHOWED UP ON TIME TO DO THE JOB. THEY WORKED QUICKLY WHEN THEY WERE HERE. I THOUGHT THAT THE PRICE WAS FAIR. THEY SEEMED VERY KNOWLEDGEABLE IN WHAT THEY WERE DOING.
Description of Work: THEY PUT IN A NEW WATER HEATER FOR ME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

    Contact information

    300 TROTTERS WAY, Freehold, NJ 07728

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Rentals - Equipment,
    Heating and Air Conditioning,
    Flooring Sales and Installation,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Auto Service

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: INSTALLATION CLINICS CONTRACTOR CREDIT CENTER DELIVERY DESIGN IMPORT/EXPORT SERVICES KIDS WORKSHOPS MOVING SERVICES TOOL RENTAL TRUCK RENTAL

    Contact information

    300 TROTTERS WAY, Freehold, NJ 07728

    www.homedepot.com