Carpet & Flooring Centers of NJ Inc

"Thank you so much for your kind comment and 5-star review. We keep our schedule flexible so that we can usually accommodate our customers right away, and we are blessed with very seasoned, dedicated installers. Please contact us if you need vinyl plank, carpet, hardwood, sheet vinyl, or a carpet repair. Happy New Year to you and your family! Sue"

"Thank you so much for your 5-Star review. We are very happy to resolve your carpet issue. Please contact us for future service."

"Thank you very much for your positive review. Many flooring companies do not do carpet repairs and restretches any more. We have decided to continue so that we can fully service our customers. We most often power stretch carpets as it is very effective and will last a long time. Please contact us if you need other repairs, and of course, if you need new carpet, hardwood, vinyl, or other flooring products. Best wishes to you and your family."

"I am both shocked and baffled.We installed LVP and molding in your entire 3-level home except the kitchen, and carpet on the stairs.Upon removing the carpet you were showed the unevenness of the floor.We explained that you could hire a framer to level the beams or we can smooth it enough to install the LVP. You chose the latter. The floor was smoothed sufficiently for the installation.The installers worked up quite a thirst and I'm sorry they left some empties in your house.I visited the house several hours after they finished and you and your husband were very excited about their craftsmanship.We walked from room to room as you pointed out how they even installed molding in the closets and the nice detail under the step into the foyer, etc.We chatted joyfully as you showed me every room on all three levels. None of the aforementioned issues were pointed out. You wrote a check for $13,000 and I suggested you retain $950.00 until the stairs and reducers were done (different trim was needed due to the higher level of the floor). The next day you texted me that sawdust blew on your husband's tools in the garage so you put a stop on the check (illegal!).They cut materials outside and enter through the garage to keep the house as clean as possible.They are in and out often they must leave the garage door open! Then you changed the story and said the bank stopped the check and you got a bank check for the entire amount and I should pick it up.The bank notified me that you stopped payment.On Saturday I picked up the bank check and you said nothing about any of the above except the sawdust in the garage and the water bottles.Re your pictures, the scratches on the floor or on the furniture were not pointed out when I was there on Thursday or on Saturday. I was met with a warm smile both times.You declined my offer to send a furniture repairman as a courtesy.I do not understand your motive, but I pray that you and your family find happiness in your new home."

"[Member Name Removed], Thank you so much for your outstanding review. We use only the best brands for performance, warranty, appearance, and overall quality. Our installers are the best in the industry. Our operating costs are streamlined. That is why we are able to give you the best products and installation at very reasonable prices. So good that you took your time in the selection process to be sure it matched your paint and the adjacent carpet. It is worth this small investment of time to achieve the best results possible. Best wishes to you, and please call us for any future flooring needs. Sue"

"So nice that you took the time to write such a wonderful review! I will have been in business for 39 years as of this coming September, and have always done my own sales. Some insurance companies (certainly not all of them) try the bare minimum to see if it flies, knowing that if there is a protest, they will have to cover their obligation. There are certain guidelines to the coverage, and the insured should get all they are entitled. Having your open floor plan with 2 different floors despite the fact that it was continuous to begin with is unacceptable. And the damage did go into a whole other room, as well. So it made sense to cover everything. This is an entitlement per your policy. You selected a floor that was perfect on many levels. The new floor is 100% waterproof, unlike the laminate that was water-damaged, so you should not have this problem again. It has a cork back, so it is warm, soft, and quiet over your concrete. It has an outstanding surface that is very scratch resistant. The look is amazing, especially because it has the beveled edge, is wider than usual, and is 6' long. It looks more like real wood, without the upkeep issues. The color was perfect for your decor and flowed well through every room. Unlike before, we were able to do it without any transitions, so it was so very elegant. Thank you for acknowledging the outstanding work of our installers. I will certainly pass along your kind words. We are blessed to have them! I wish you both many, many happy years with your new floor. Please let me know if I can be of future service. Best wishes!"

"So very kind of you to write such an outstanding review! Your flooring is predicted to be delivered in two days and I will contact you for an installation. I left the end of this week open for you. I'm sure you will be very happy with your selection. It has the perfect combination of warm, yellowish hues with taupe grain that will pick up your yellow walls perfectly. It will give the room the happy, cheerful vibe you want. Your decor is very embracing and friendly, and the planking is just the right touch! It has a thick cork underlayment so it will be warm on the concrete floors and has an excellent decibel rating, so it will be very sound absorbent for the dogs you will be caring for. It is 100% waterproof, so it will hold up well if the dogs should have a mishap. Looking forward to talking to you soon!"

"Thank you so much for your kind words! It was a pleasure working with both of you. I'm so happy we were able to find just the right product that worked well with your pets and your busy household, and also the look and color to enhance your decor. The tile you selected is luxury vinyl. It will hold up very well to high traffic and is 100% waterproof. The cork back will keep you warm in the winter, especially with your concrete substrate. It is also quiet and easy to walk on. I wish you and your family many happy years ahead!"

"Thank you so much for your outstanding review and sharing your positive experience with other Angie's List members. I especially appreciate your loyalty over the years, and being part of the transformation of the various areas of your home. Since all of our plush carpet is 100% continuous filament nylon with superior stain resistance, and our padding is the thickest available, I know that you and your lovely family will enjoy your beautiful carpet every day for many years to come. Blessings to all!"

"Thank you for taking the time to share your positive experience with Angie's List members. Initially we scheduled the appointment several days from your phone call. When you stated that it would be after your move-in day, our wonderful installer, Tony, offered to do the work on Sunday, the only day available. We are blessed to have installers that are so very caring and professional. Enjoy your new home, and please contact us for future flooring needs. Best wishes!"

"Thank you very much for your outstanding review. I'm glad we were able to work with the leftover carpet you had from years ago to save you money on buying new carpet for your staircases. There are no matching issues and little expense. We used our ultra-thick padding for a softer and quieter footstep, and the installers were able to replace a few of the steps in other areas as well, freshening up the older, worn steps. Please let us know if you need any future work. It is a pleasure working with you!"

"So nice of you to share your high opinion of our company! I try to save our customers money whenever possible by suggesting alternative approaches to a flooring issue. I'm so happy it worked out for you. Looking forward to meeting with you in the future for other flooring needs. Best wishes!"

"Thank you for your outstanding review. It is always a pleasure working with realtors when they are guiding their clients in sprucing up their homes for a quick sale, or helping new homeowners getting new flooring installed, often before the moving van arrives with all the furniture. We have the flexibility and the right crews that are so very cooperative. The laminate flooring with the interesting grain was perfect for resale, as was the inexpensive, yet plush carpet with our ultra-thick padding. The colors were very neutral, but not boring. It well with the paint selection, too. Glad you were able to sell the home so quickly. I'm sure your clients were elated! Best wishes to you!"

"Thank you for your feedback. You had water damage from you dishwasher and the floor was soft underneath the existing laminate floor. I was unable to determine how extensive the damage was and how much subfloor had to be replaced without removing the laminate. Typically, the adjacent dry subfloor will draw liquid from the wet one and water can spread underneath the floor covering, which conceals the extent of the damage. When we ripped up the flooring, it was revealed that we had to replace more plywood and charge accordingly. This possibility was discussed with you prior to the order, and was in writing on our agreement. Since this is a common scenario, your insurance company should have left the claim open and included any newly discovered damage. Perhaps a phone call to them will elicit reimbursement. Glad you are happy with the luxury vinyl plank, which is 100% waterproof, and our excellent installation crew. Please call us when you are ready for the other rooms."

"Thank you so much for your outstanding review. It made sense to select eye-appealing flooring that is reasonably price for your house-flipping pursuits. You purchased 3 homes that were filthy and falling apart, but you saw the diamonds in the rough. You followed your vision and made a huge transformation at a low cost, primarily in paint and flooring. It is vital that these elements are selected in conjunction and not in isolation. There needs to be a harmonious effect to optimize the selling price and make it move. That is why I bring paint samples with me and offer assistance in this process. I am most appreciative that you also ordered the same luxury vinyl plank and carpet for your remaining 2 homes. We will get them done as soon as you finish painting, so you can sell them as quickly as the first one. Best wishes to you and all your future real estate endeavors!"

"Thank you so much for calling me again for carpet in your new home after carpeting your previous home, as well as carpet in your daughter's home. Your loyalty is so very appreciated! I love the carpet you selected for your master bedroom. It is 100% continuous filament nylon (of course!) by Shaw Industries, so it will last a very long time. It is highly stain resistant, including pet stains, and very crush resistant. You wanted something very neutral, yet not boring, and a change from the previous carpet. The multi-tone neutral was perfect! It fulfilled your needs, and kicked it up a bit by getting multi-tone. It is only in one room, so adding a little flair is a nice idea. Since the bedroom is casual and laid back, the multi-tone emphasized that relaxed feel. I'm also glad you chose the thickest level. The higher pile over our ultra-thick padding makes the floor soooooo very comfortable. What a nice way to start and end the day-----in maximum luxury! Best wishes to both of you!"

"Thank you so much for taking the time to share your positive experience with other Angie's List members. Luxury vinyl plank will work very well in your rental property, as it did in your personal home. The brand we carry has a commercial warranty, and is 100% waterproof. It is amazing how much it resembles genuine wood! It was a great idea to get the wider molding. It makes a huge difference and sets an elegant tone throughout the rooms---a permanent transformation! Best wishes to you, and thank you very much for your loyalty."

"Thank you so much for taking the time to share your positive experience with other Angie's List members. Your selection of luxury vinyl planking is my favorite brand because it has a cork backing which makes it comfortable, is rated as highly as carpet in sound absorption, and is 100% waterproof as is the plank itself. It is highly scratch resistant with a commercial rating. A perfect choice for a busy home. The color and style you selected is the most popular nationwide. It is a rich brown with both warm and cool tones. It has blackened knots that are highlighted with grey walls, or other cool tones as teal, blue, orchid, aqua, etc., but also has warmer tones intertwined to make it compatible with yellow, willow green, gold, oranges, etc. The random swirls create interest without dominance. So happy to assist you in the transformation of your 1st floor! Enjoy!"

"Thank you so very much for your outstanding review and beautiful pictures! It is our sincere goal and pleasure that you love your new floor, and that it is a worthy component of your cherished sanctuary---your home. The style and color you chose was a perfect fit with the furniture, wall color, and other decor. It not only worked well with the colors, but the upscale casual "feel" enhanced the existing nature of your home---earthy, classic, and elegant. Your magnificent chandelier and high ceiling has the same blend of earthy elegance, and is underscored by your new floor. Your were also wise in choosing a 100% waterproof plank that is commercial quality. It will stand up to your furry friends and whatever challenges they present. The cork backing keeps a quiet, intimate atmosphere, and the floor is soft and warm. I wish you well in your new environment, and look forward to meeting with you again! My very best wishes. Sue"

"Thank you so much for sharing your experience with other Angie's List members. There is no reason why a plywood floor cannot be elevated. (If an entire house can be built, a floor can be evened out!) It is worth the extra money to have this done. Your home is usually your biggest investment, and an uneven floor is STRUCTURAL. It is well worth the relatively small additional cost to have this done. Now your floor is beautiful and flows nicely from room to room without any bumps or elevations. I am also so happy that you decided on the 5-1/4" molding with the shoe. What a difference the molding makes! It is a perfect frame for the new floor and gives the entire house a richer, more elegant look. It was good to install it in the newly carpeted room as well. You didn't merely get new flooring for your home----you transformed it! There are no more vestiges of structural imperfections. Your home has been renewed forever and the uneven floor is permanently gone. Your luxury vinyl plank and carpet are a perfect choice for your decor, and the potential of your home is maximized! Best wishes to both of you in your "new" home. Please let us know if we can be of future service."

"Thank you so much for your outstanding review. It was a pleasure working with you again. I recall carpeting your house in Holmdel many years ago, and appreciate you calling us again for your summer home in Cape May Courthouse. The hardwood you selected matched perfectly with the existing hardwood. I'm glad we were able to accomplish this. Wishing both of you many happy summers ahead!"

"Thank you for your feedback. As per my contact with you after the installation, you were satisfied with the carpet, the workmanship, and the clean up of the newly carpeted area. The installers laid the carpet to perfection and vacuumed afterward, as is done with every installation. Your particular carpet and padding had accumulated many years of sediment and grit. The decades of usage caused the grit to penetrate the carpet and settle into the padding. Also, the padding had deteriorated over the years creating a fine dust. The installers had to rip up an entire basement of this carpet and padding and lug it to their vans for removal. Although they take great pains to try to clean up, their focus is on the carpeted area and they missed the bit of sand in the foyer. They invited you to inspect the job upon completion, but you declined. If they had known about it, they surely would have cleaned it up. They went to the trouble of vacuuming the new carpet and they certainly would have included that corner of the foyer as well. When I contacted you that evening and you made me aware of the situation, they had gone home for the day. You said you were going to sweep it up yourself so I did not think further action was desired. I am sorry for the inconvenience. I wish you many happy years with your new, beautiful berber carpeting."

"Thank you so much for sharing your positive experience with Angie's List members. Restretching the carpet in the various rooms of your home will extend the overall life of the carpet as the wear will be more uniform. It will also dramatically improve its appearance and eliminate tripping hazards. Thank you, also, for expressing your appreciation for Tony's fine workmanship and great attitude. He has been with us for nearly 2 decades and is a well-seasoned flooring mechanic. I will pass along your kind comments to him. Please contact us when you are ready for changing to new carpet, hardwood, luxury vinyl planks, laminate, tile, or any other flooring. It was a pleasure working with you!"

"Thank you for your review. The carpet you selected is 100% solution-dyed loop-pile nylon, which is perfect for a busy dental office. It will last a lot longer than other fabrics and will not fade. All of the seams are sealed to prevent edge ravel and the carpet has a superior tuft bind which makes the carpet zipper-proof. You wisely chose a warm color to soothe the nerves of the more jittery clientele, and we created and installed carpet base instead of vinyl cove base to lessen the commercial feel of the atmosphere. It matched perfectly with your existing wood trim. The overall look is calming and non-threatening, more nurturing than intimidating. I wish you many happy and prosperous years in your "new" office."