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Universal Windows Direct of New Jersey

4.9(
279
)
Acoustic Ceiling Tiles - Install, Doors (Interior) - Install or Replace, Major Home Repairs (General Contractor),

About us

"ALWAYS FAIR AND HONEST" is our company moto ! We specialize in replacement window installation, Entry and Patio Doors only. We do not offer any interior door services at all. Please call our office today to schedule your FREE new window installation estimate! 732-738-1500

Business highlights

32 years of experience

Services we offer

Entry doors, New window installation, Patio Doors, Sliding glass patio doors--- No Interior doors or repairs.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9279 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
0%
Write a review
Showing 1-25 of 279 reviews
Abhay J.
Aug 2024
5.0
Yes, I recommend this pro
It was a wonderful experience working with Michele. She guided us so nicely showing various options and help us make a decision. Installation was done nicely. High recommend.
Frances F.
May 2024
5.0
Yes, I recommend this pro
$5,000
Excellent company to work with from sales to install amazing. Doug is out sales guy, the office managers Michele and Mindy are awesome and help with the project details and payments. And the installer Dave that we had was excellent. We got our new front door and storm door and they are gorgeous has changed the front of our home incredibly. Looks like a million dollar job and it was an excellent price and experience. When I need new windows I will be calling them a gain.
Parag D.
Jul 2023
5.0
Yes, I recommend this pro
Most of our windows (around 30) were in bad shape, were deteriorating fast and had to be replaced ASAP. When Doug came over to our house from Universal Windows he impressed us since he did not act like a salesman who just wanted to make a quick sale but instead took interest in our needs. He was very prompt and professional. After hearing us out, he proposed the right type of windows suitable to us and which was within our budget. He answered all our questions and once we decided to go with them, he had his chief installer Eric come and take all the measurements. After that they gave us an installation date and Mindy even called us a week before the installation date to let us know that everything is going well and that the windows will be delivered/installed on time. The whole installation team were extremely helpful and respectful. They helped us move whatever was necessary and did an excellent clean-up after finishing the installation. The whole process was very smooth and hassle-free. The windows look great. I would highly recommend Universal Windows Direct, NJ and would thank their whole team for a superb job.
Alan W.
Dec 2022
5.0
Yes, I recommend this pro
I must say, from the first meeting to go over their products, measure our windows and doors to the final day of installation we could not be happier. The quality of the products and workmanship/installation was top notch. Doug, Mindy and the entire installation crew were a pleasure to work with. I highly recommend Universal Windows Direct. We will definitely be using them again for the remainder of windows that we need replaced.
Thomas T.
May 2022
5.0
Yes, I recommend this pro
UW&D replaced an external door to our to the deck and a sliding glass door in our basement. These guys were outstanding, and if we replace our windows, we'll use these guys no question. They were clean(put down tarps), quick (elapsed maybe 4 hours) but the most important part was how careful they were and their attention to detail. We were very happy.
James A.
Apr 2022
5.0
Yes, I recommend this pro
Universal Windows was great. I worked with Doug and Mindy. Doug gave me a good price. Mindy was very responsive. Eric and the installers were very helpful in explaining the "in's and out's" of windows, frames, latches, and load or spring mechanisms. They also cleaned up everything and took care of the old windows too. I'm very happy with the way they look, and the siding wraps they did as well. Mindy followed up to make sure everything was done well afterwards. 12 windows / 2 story house / done in 1 day and I am very happy with the price. I would recommend them strongly. It's very nice mom and pop setup and very personable. Thanks again everyone. -James in South River (pasted from my review on Yelp, rather than retype everything.)
Sean E.
Feb 2022
5.0
Yes, I recommend this pro
Recently had 3 windows and a storm door installed. Great overall experience. Mindy with customer service/communication and Eric and his install team were all outstanding. Highly recommend Universal.
Eve M.
Sep 2021
5.0
Yes, I recommend this pro
We called in 5 window companies to give us an estimate for installation of our entire house with windows, 19 in all and a patio door. Universal Windows Direct’s owner, Doug spoke to us and shared why his windows were the best match for our needs. What impressed us was he’s not a fast, smooth talking salesman. He’s a proud owner who knows his product. Also, he had some questions about our installation needs/wants and held off giving us a price until he spoke with his expert installer, Eric. We felt his price was the most honest since he knew exactly what was going to be done and not a salesman figuring in all possibilities and we having to pay for what may never have been done. We chose Universal Windows Direct because we felt they were knowledgeable and honest. We were right! Eric and his team of, polite, respectful, hardworking men installed our windows over 2.5 days. They never slow down! They worked through extreme heat as well. We love our windows and patio door. We highly recommend Universal Direct Woodbridge for top quality, installed windows, doors and installation. Thank you Doug and your team at Universal Windows Direct.
Veronica M.
Sep 2021
5.0
Yes, I recommend this pro
From the first phone call requesting an estimate to the completion of the project, we had a very positive experience with Universal Windows. They kept every appointment( except one mutually agreed on cancellation due to projected bad weather) and arrived within the stated time frame. The work crew that performed the services were polite, friendly, hard working that completed the job on time and we couldn't have been happier with the results. They cleaned up nicely after themselves. They pointed out and very small hole in one of the screens that we may not have noticed for quite some time and may have very well accepted the responsibility. The screen was replaced in a very timely manner. They are the first company that we have contracted in many years that we actually called to get an estimate for another job!! I have no doubts that we will have another very positive experience!!!
Anton G.
Aug 2021
5.0
Yes, I recommend this pro
$10,000
I had an excellent experience having the team at Universal Windows Direct replace 17 double-hung windows in my house. Sales was informative and patient during the quote visit. Scheduling the measurement visit and install were easy. A four member installation team was courteous, efficient, and did a high quality job from start to finish in 6 1/2 hours. Highly recommend the UWD team if you're looking to replace your windows.
Pat R.
Jul 2021
5.0
Yes, I recommend this pro
Extremely well! Reliable, excellent quality window, couldn’t be happier!
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post a review! We value your opinion and appreciate your business. Please let us know if we can help with anything in the future! TEAM UWD"

Joseph P.
Jul 2021
5.0
Yes, I recommend this pro
Responded to my email witching 15 minutes and had an employee over my house next day to adjust the latch.
Ed H.
Mar 2021
5.0
Yes, I recommend this pro
$6,500
Had all windows and sliding door in my townhouse.....from start to finish great workers and add a touch of care as if it was there own home .....clean and great workmanship
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post a review. We truly appreciate your business and value your feedback! TEAM UWD"

Edson S.
Dec 2020
3.0
Yes, I recommend this pro
Any day next week
Richie P.
Nov 2020
5.0
Yes, I recommend this pro
The entire process was very smooth and satisfactory. From the quote to measurements to install, everything was explained to me at the beginning. Mindy and Michele were very helpful and were willing to work with my requirements.
Al G.
Nov 2020
5.0
Yes, I recommend this pro
$3,250
The guys were fantastic. Placed canvas first on floors from front door to rooms we’re windows were installed. Windows look fantastic, the installers were nothing but professionals. I absolutely recommend universal windows!!!!!
Dinorah S.
Nov 2020
5.0
Yes, I recommend this pro
Excellent will hire them again! In a heartbeat! And my previous comment should account for this answer .
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post a review as we value your feedback. It was a pleasure working with you, please let us know if we can help with any projects in the future. TEAM UWD!"

Kathleen M.
Oct 2020
5.0
Yes, I recommend this pro
Doug was great in explaining product options, specifications and pricing. He came to my house twice bringing samples and helping me make my decision without pressure. The prices were competitive (I had three other bids). His installation crew were punctual, very professional and they did not leave a spec of dust or debris in my house or in the yard. Overall, Universal Windows executed a very important project very well and on time. I had a great experience with them!
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post a review. We truly appreciate your business and value your feedback. It was a pleasure working with you. Please let us know if we can help you in the future! Team UWD"

Maryann D.
Oct 2020
5.0
Yes, I recommend this pro
Very well. All installation was completed in one day and done in a highly professional manner. Very high quality in material and workmanship.
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post a review. It was a pleasure working with you and we hope that you enjoy your new windows and doors! Please let us know if you should need anything in the future! Team UWD"

Rosemary D.
Sep 2020
5.0
Yes, I recommend this pro
$3,274
Very professional. Quality product. A pleasure to deal with them.
Response from Universal Windows Direct of New Jersey

"Thank you for choosing to have UWD of NJ install your new Provia Endure series sliding patio door. When choosing Provia products you typically will pay slightly more for one of the top rated doors in the industry.The extra value that comes with Provia doors is foam super spacer for a lifetime of high efficient glass. Nylon rollers for easy gliding active panel. Top hung gliding screen and multipoint lock system. In addition 2 additional locks for added security . One was standard and one was added for additional security. The bronze exterior does also adds to the overall cost . We are confident you will be enjoying as many years of easy operation and energy savings that you are in your home. The lifetime transferable warranty will prove to be a great investment. Please let us know if or when your ready to enjoy the same great value on for the window project we discussed . Always here to help . Team UWD !"

Erik S.
Sep 2020
5.0
Yes, I recommend this pro
$5,200
The new Provia front door looks incredible. The whole team from sales to installation was professional and friendly. The product looks amazing.
Response from Universal Windows Direct of New Jersey

"[Member Name Removed], thank you for taking the time to post your review of the brand new Provia door . You were easy for us to work with and you did a great job in selecting a beautiful door. Kind regards Team UWD"

Luis P.
Apr 2020
5.0
Yes, I recommend this pro
$9,000
Sun room windows, interior and storm doors
Mimi B.
Feb 2020
5.0
Yes, I recommend this pro
$3,500
We are delighted. The quality and workmanship of the ProVia door are outstanding. The installers did a meticulous job and were very neat. A company representative came by the next day to make sure everything was satisfactory. It looks beautiful.
Response from Universal Windows Direct of New Jersey

"Thank you very much for taking the time to post a review, your feedback is critical to our success. We appreciate your business and please let us know if we can help you in the future with any other projects. All the best, Team UWD"

Ajka D.
Feb 2020
5.0
Yes, I recommend this pro
$9,500
The most Professional co. I have used to date. The team that performed the work was amazing. I felt like it was family members doing the installation. I have Recomend then to many of my friends.
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post a review we value your feedback which is critical to our success. We appreciate your business! Enjoy your new windows!! Kind regards, Team UWD"

Shahzad A.
Feb 2020
5.0
Yes, I recommend this pro
$3,100
Universal Windows Direct did a wonderful job with my front door installation. They were reasonably priced, and Doug, the owner, came by and was very honest and knowledgeable about the doors that would best suit my need based on my budget. When there was a small issue with the door after installation, Doug himself immediately came out to fix the problem ... which speaks to how highly they value customer service.
Response from Universal Windows Direct of New Jersey

"Thank you for taking the time to post such a nice review. We truly appreciate your business and value your feedback. Please let us know if we can help you with any future projects that you may have. Kind regards, Team UWD"

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Showing 1-25 of 279

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Universal Windows Direct of New Jersey is currently rated 4.9 overall out of 5.
Universal Windows Direct of New Jersey accepts the following forms of payment: CreditCard
Yes, Universal Windows Direct of New Jersey offers free project estimates.
No, Universal Windows Direct of New Jersey does not offer eco-friendly accreditations.
No, Universal Windows Direct of New Jersey does not offer a senior discount.
No, Universal Windows Direct of New Jersey does not offer emergency services.
No, Universal Windows Direct of New Jersey does not offer warranties.

Contact Information

556 New Brunswick Ave, Fords, NJ 08863

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